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Customer Ratings & Reviews

KitchenAid - 1.5 Cu. Ft. Convection Microwave with Sensor Cooking and Grilling - Black stainless steel-Front_Standard

Customer rating

Rating 4 out of 5 stars with 37 reviews

81%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 2, showing21-37 of 37 Reviews
  • Rating: 4 out of 5 stars

    Nice looking and easy to use but

    Posted
    antenna
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Oven has a nice appearance and is easy to use. But the "convection" part is questionable. So be careful if you are expecting "real" convection performance.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Big disappointment

    Posted
    Georgia
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this microwave because my previous microwave stopped running after almost 16 years, it was a Kitchen Aid and I loved it. This new model is poorly designed. The push button to open the door must be pushed so hard, the microwave moves back and sideways on the counter, it won't stay put. The old one had a handle, it was easy to open. The letters on the control panel are smaller and hard to read (I could read letters on my old one without glasses, not with this one). The lack of a handle means you can burn yourself because the door gets hot when using the convection feature. Never had that problem with the old one! Wish I could bring my old one back to life.

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      Georgia, we are terribly sorry to hear that you are unhappy with the design of your KitchenAid® Microwave. We appreciate your feedback and we will be sure to document your comments in the appropriate manner. KitchenAidBrand

  • Rating: 5 out of 5 stars

    Excellent for high tech and low tech cooking!

    Posted
    Sheara
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Love Kitchen Aid Microwave Convection Ovens. This one has a grill and it cooks like a dream. Bakes evenly and efficiently. Just wish you would have offered it in white instead of black!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't go here! The panel is the worst ever!

    Posted
    justmoved
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have had Microwaves since the 80's so I have a history. This KitchenAid was the worst panel to use or to even understand. As my Home Advisor even said, it took 7 steps just to do a timed defrost because that was not automatic. I had this microwave for 3 weeks and it was 3 weeks too long!! I replaced it with a GE Profile and I am perfectly happy: larger inside; timed defrost; express cook; easy to read/understand, etc.

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      Hello justmoved, thank you for your review. We sincerely apologize for the concerns with your Microwave and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rating: 5 out of 5 stars

    Quiet and Efficient

    Posted
    OldSchool
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We replaced a relatively new microwave with this KitchenAid. It is much quieter and functions very well. The controls are understandable and easy to use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does all I expected to do

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It has a great look. Love the grilling feature perfect popcorn

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    American Made Perfection

    Posted
    Lancelot
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    You could hear our old one clear across the house. This one is silent. Whether microwaving or using convection over the past year this microwave has performed perfectly. Highly recommended.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Push button

    Posted
    Jetclaus
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Opening to left for easy use was why we selected this verses opening lower door and cumbersome use with dish.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    good microwave

    Posted
    Larry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    good microwave. the preheat cycle is not the best. convection cooking is not the best for the cost.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Looks great

    Posted
    Kimmy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Multi features for a. Countertop microwave. Love it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Epic find...

    Posted
    rarmsr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The KitchenAid counter top microwave is awesome. Not only does it microwave, it roasts too! It has lots of capacity, versatile, easy to use and performs very well. It's a really solid product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Beautiful!

    Posted
    Bonna
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is an excellent little microwave/convection oven. Please be aware that the unit is smaller in size in comparison to other countertop microwaves. Dish size has to be considered when using this unit.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect fit for our kitchen

    Posted
    Larry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We were replacing our appliances and this new microwave fit into our cabinets perfectly. It matches the new oven and looks great too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Microwave Works Great

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great multifunction microwave. Lots of function plus lots of compliments on its appearance.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the appliance

    Posted
    Duke
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Can't wait to start grilling and use the convection oven. Nice that they supply grill stands too>

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Paint Peeling off the wall

    Posted
    NKeil
    • My Best Buy® Member

    Purchased 10/24/14 The paint has been peeling away from the side of the microwave! DEFECT!!!! This paint is peeling away from the top of the microwave near the vent holes. A place that rarely gets touched! It has not been scratched. THIS IS A MANUFACTURER'S DEFECT! KitchenAid/Whirlpool's response: We recommend you don't use it! Throw it away. KitchenAid/Whirlpool refuse to offer any assistance with their defective microwave! I recommend you not buy a KitchenAid/Whirlpool microwaves.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poorly Manufactured

    Posted
    BruceB
    • My Best Buy® Elite Member

    You would expect that a microwave that lists for $609 it would be well constructed. This unit is not. When unpacking, I noticed a square piece of cardboard on the interior side wall. I suspected it was some packaging for shipping and removed it exposing a large intake vent. The flimsy cardboard piece is indeed an integral part of the product. After successfully installing using the $100+ trim kit, I tested the unit. The convection fan was so poorly aligned that it grinded against its housing. Kithenaid support was very unhelpful so now I get to uninstall and return to BB.

    No, I would not recommend this to a friend