Customer Ratings & Reviews
- Model:
- KMCS1016GSS
- SKU:
- 6051066
Rating by feature
- Performance
Rating 4.2 out of 5 stars
- Cook Settings
Rating 4.1 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
Customers are saying
Customers love the compact size and ease of use of the 1.6 Cu. Ft. Microwave with Sensor Cooking, praising its powerful performance and sleek appearance. However, some customers have expressed concerns regarding the product's durability and the door mechanism, citing instances of malfunction and uneven heating. Despite these issues, many appreciate its quiet operation and convenient features.
This summary was generated by AI based on customer reviews.
Best Buy loves KitchenAid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best built-in Microwave! Needed to replace one that stopped working and had a difficult time finding the same size. Looked everywhere and the only place to find it was Best Buy.
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mohsen Hashemi was excellent to work with & everything he said went as promised. He was outstanding.
I would recommend this to a friendCracked display!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this model for just over 1 year and only used once per week at most and the display film is cracked in two areas. Do not recommend and biggest waste of money!!
No, I would not recommend this to a friendKeys stopped working right after 1 year warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The number keys started to intermittently not respond a couple months after the one year warranty ended. Now none of them work. Kitchenaid service says they can't help since the 1 year warranty expired, and they offer no repair options. Lots of others have complained in reviews that the keypads break around the time the warranty ends, but their service department didn't care. I will not buy another Kitchenaid microwave.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Jonathan, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Kitchenaid microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so much had one before and got same one again
I would recommend this to a friendHORRIBLE QUALITY AND SERVICE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this unit Nov 15 2018 and the electronics just stopped working (display and key function only partly working). Been spending hours trying to get somebody from KitchenAid on the phone to find out if repair is possible or not but thus far without luck. Horrible service and for this price the product should last way longer. Never owning a KitchenAid or Whirlpool product again.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Fulsheardane. We sincerely apologize for the concerns with your Microwave and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you.
Lemon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave stopped working after just 2 years. I expect a KitchenAid product to last more than 2 years, especially for the price. Very disappointed.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Lovinger, thank you for your review. We sincerely apologize for the concerns with your KitchenAid® Microwave and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.