Customer Ratings & Reviews

When we began searching for a replacement microwave, I had only a few requirements on the list (after all it's something we've used for years to heat up stuff quickly). I wasn't looking for one that was also a convection oven. It has been very easy to pick-up on how to use it. My wife's first day she prepared a turkey breast using the convection feature (something I was skeptical about) and it was great. Frozen pizzas now go in here and are done faster than in either of our other (2) ovens. Cleans up very easily. We have ours vented through ducting outdoors and it works much better & quieter than our previous microwave. The tone that plays when it's done is a little on the quiet side (if that's a concern for some), although I find it more pleasant than the beeping our old one did. I can't speak to the long term reliability of this unit (only had it a few weeks). So, far it seems much more substantial in build quality than the previous one we had. My wife has been very happy with it. She says that the oven is more intuitive than our previous one. I initially was skeptical about purchasing something this feature rich (figured most of it wasn't necessary) but, after a few weeks of use.. it would be hard to go back to our old unit. Pleasantly surprised.

When we originally started looking for a microwave we were unaware of the option of having it also be a convection oven. So when we decided to buy a new appliance suite we started looking at Kitchenaid and wanted our microwave to match our fridge, dishwasher and range. The fact that this doubled as a microwave and an oven was amazing. We didn't have to compromise the size of the oven on our slide in range to try to get a model with two. We were able to get the standard oven size on our slide in and use this as a second/double oven instead. And boy does it deliver. We have baked and cooked in it and it does both just as well as our regular oven does. It is large on the inside and comes with racks for baking and a glass plate for microwaving. The microwave works great and the popcorn function is fantastic. It actually listens to the pops to keep your popcorn from getting burned. I was skeptical at first but it has worked perfectly everytime. It is features like that that show just how well thought out this product is. It's quiet, easy to operate, great to look at (the black stainless is amazing) and functions perfectly. Couldn't be happier.

The machine itself works quite well as both a convection oven as well as a microwave and has a quality build. It can definitely heat up leftovers quickly and also make toast. The main thing about it that annoys me are the menu options. For example, to turn the fan on there are SIX levels you must beep through to go from full on to full off. I'd prefer an old-fashioned knob. The hood light is similar On-NightLight-Off, so you have to hit the button twice to turn it off. The cooking menus should have a way of updating them to realistic food. When I want to cook something I have to beep, beep, beep my way to manual mode because I am not cooking biscuits or quiche yet have to scroll past these never-will-use options just to have proper control to cook dinner. The written users manual is all but entirely pointless. Good machine when I have control over it, but poor documentation and wizard controls.

This microwave works like a charm and is easy to use. Had it installed just before Thanksgiving and used it to cook several dishes. The convection feature was very useful as well. It is an attractive addition to our kitchen. My only regret is I didn't purchase the stove.

This oven is a major improvement over the last kitchen aid in terms of looks and operational quietness. The fan can get loud in a high pitch way. In my last, air flow noises were more noticeable. With ghis one its fan motor noise. Sounds more like a turbine. Everything else works well. But get used to the larger size. The dimmensions are larger than spec except for width. Which is spot on. Cosmetically, init looks more upscale. Best buy did an outstanding job installing the unit.

The handle and door frame finally bit the dust on our 2002 microwave. If you want one that is going to last, choose this one. After reading the near-universal 5-star reviews, the wonderful visited my local Best Buy the store intending to buy a cheaper model with wi-fi, which was not on display. This one was on display -- and the solid, quiet, non-rattle click of the door and the metal door frame sealed it for me right on the spot. Didn't even try to visit the other store to see the next model down, which had some reports of door handle breaking. This is a gorgeous, quality piece of kitchen equipment! The hood ventilation on this microwave works great -- make sure the installers test it before leaving to be sure it is actually going through the duct. So impressed with it compared to my last one. Over-the-stove light is great, ease of use is great, and it is SO QUIET! Three minor downsides -- 1) it is 1000 and not 1200 watts so you have to adjust cooktimes, which is easy 2) the chime is so low that if you are talking on the phone or listening to a movie you may not hear it. So set the timer on your phone if it is crucial. 3) the buttons are not backlit, so if you wander into a dark kitchen and want to heat some coffee you have to turn on an room light to see them. However, the non-backlighting makes it a very attractive appliance indeed, IMO. I worried that the unit would stick out too far from my 13" deep cabinets and look weird, but with the stainless door frame it looks fabulous. Truly. It was on sale, and on top of that, there was both free delivery and installation for Total Tech Support subscribers. Did I say Total Tech Support is SO worth it? Loving Best Buy these days. Keep up the good work y'all!

We were happy to find such a nice microwave that also had convection. It is very quiet, is nice and big, seems fairly easy to operate without reading instructions. We purchased this microwave online. Best Buy sent an email it had arrived in less than a week, so we drove to the store, let the guys out front know we were there, and they rolled it out and loaded it in less than 5 minutes. Easiest purchase I ever made. Thanks Best Buy

Great quality large microwave. It runs very quiet and seems to cook things as evenly as a microwave possibly can. We've used the convection cooking a handful of times. It's an adjustment. Doesn't really cut down the time to cook something like an air fryer does. But it does eliminate the need to remove all my pans from the oven.

Love this new microwave! The convection feature, for me, is great! I no longer have to heat up my whole kitchen to bake something for dinner! It is very quiet, and was very easy to figure out with out the manual. My only complaint was that it came with some minor damage, the area underneath, where the filters go, was slightly bent up. When I called customer service, the manufacturer would not do anything about it. It still works, but it does make it quite difficult to get the filters in and out.

This KitchenAid microwave/ convection oven is a beautiful addition to my kitchen. This is the quietest microwave I've ever owned. And it is also the easiest one to use.it has all the bells and whistles and is very large inside. The hood fan has six different speeds which is very nice. It also has a sensor for popcorn the determines when all is popped. It's just a great product and I highly recommend it. You can tell it's a quality product well made and attractive.

This is a great combo convection microwave oven that has an exhaust fan that can't be beat. It is sturdy (our old LG literally fell apart after five years) that cost about the same and didn't even have the convection oven or an exhaust fan half as strong. The only complaint I have is its a little bigger than most (sticks out a bit, not a problem, and actually covers the stove better with the exhaust fan -- but did require me to enlarge the hole in the cabinets to install) and the exhaust fan on/off switch is not an on/off switch. It is a cycle thru fan settings 6,5,4,3,2,1,off button. Would be perfect if there was an on/of button and a speed setting button. This microwave is great because like other high end units it has a sensor cook/reheat that actually monitors how the cooking is going. And better yet, this sensor actually works (not like the old LG version). Convection oven works great especially if you are using your other ovens for a large meal and need to cook something else like bread or biscuits. It's large enough for a roast or even a turkey if you don't have an oven or don't have a double oven.

I've been using this microwave/convection oven for about a month and I love it! It's super quiet, cooks evenly and is user friendly. The fan feature works great and is powerful enough to vent the steam from whatever I'm cooking on the stovetop. The light under the microwave illuminates the stovetop well - I always choose the bright light, but it also has a softer nightlight feature. I wish there were better directions provided for convection oven use. The convection oven works well, I just always choose manual input and enter the temperature and time on my own. I've used it to cook chicken several times and it's been delicious. It's preprogrammed with many dishes, I'll have to experiment with that feature at some point. The only thing I don't love about this unit is probably the same thing I don't love about most of my appliances ~ the sound tones were not my favorite, so I've silenced them, like all of the appliances in my kitchen and laundry room! Overall, I'm very glad I chose this KitchenAid product and highly recommend it!

Great design and functionality. Convection oven works much faster than a full fledged oven. One wonderful thing kitchen aid did is the microwave sounds. Pleasant tunes make you want to keep using the microwave to completion. Only minor complaint is that due to the sheer volume of the microwave, it takes a while to heat small things like a cup of water (takes more than 2 mins to boil, usually something that should take a minute or so in smaller microwaves.

Love Love Love this unit! Looks great in my kitchen and I can't say enough about the ease of use and functionality of this convection/microwave oven. It's just a great addition to my kitchen and the large oven means I can have everything ready for a large dinner to serve at the same time. It's such a better unit than the counter-top convection oven it replaced. I just love it.

The sales people were awesome at Best Buy! They recommended this product and I did my reviews. I bought it with my wife, we love it and it's quiet, the fan operation is great six Speed quiet as well. The actual cooking is quiet and it's good size, heavy duty and quality built. It is attractive and really works like I thought. Just wish the buttons all lit up when touched. Only the clock panel lights up.

We replaced our old Maytag convection over-the-range microwave and we are so glad we bought this great oven microwave. This microwave is big bigger then our old but installation was not a problem. We love all the features and the design is so elegant. I would definitely recommend this convection microwave.

Once our previous Electrolux convection microwave broke down, we began the hunt for a replacement. Having a microwave with the added convection cooking feature is essential when having a full second wall oven isn't an option. The KitchenAid brand has served us well in the past and this microwave has been no different. All the features you look for in a sleek modern design. The interior is spacious, the touch controls are responsive, and it cooks well.

This microwave is really good. Noise level is basically inaudible when on. Heats up food quite well. Convection is a plus. Overall really well made. I don't use it as over the range but I love the features of an over the range. The microwave looks stunning. With the glass controls. Bought all kitchen aid appliances and the kitchen looks amazing.

We bought an expensive microwave from a company that start with L and ends with G, 2 years ago. Everything was great until it suddenly just died. To fix it would have cost more than the microwave itself. So my wife and I did some research to find a high end over the range microwave that is dependable. We ultimately decided on this one and couldn’t be happier. The build quality is all stainless steel including the interior making it look great and it’s super easy to clean. The noise is very quiet to the point that you forget it’s even running. Besides all that it works flawlessly and does a great job of anything you throw at it. Highly recommend not only the microwave, but Kitchenaid appliances in general!

First time owning a product like this and it is better than expected. Looks great and has a lot to offer. Easy to use, even our kids can use it easily. Love the popcorn feature, works like a charm. Good quality product that I don't regret buying. It's a little pricey but it is worth it.