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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1245 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 1.9 Cu. Ft. Convection Over-the-Range Microwave for its overall performance, ease of use, and useful features. Many appreciate its quiet operation and beautiful design, as well as its ample size and capacity. However, some customers have noted concerns regarding the fan control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,245 reviews
  • Rated 5 out of 5 stars

    NICE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure it is great. used a short time nice it was too deep we exchanges for the 1.9. Door is nice. only thing I miss is manual timed defrost. food came out yummy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was a direct replacement for our old one that we used to have. Our other one used to be black in color. We were very happy with our other one so this choice was easy to make for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales representative was very helpful and informative. She took the time to explain the pros and cons the device has. And the sale Best Buy had after Thanksgiving made it easier to purchase. Don't forget the warrenty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit large and heavy when hanging, but it is worth the effort. Large touch panel is nice and it cooks quickly. Not as quick as my previous but still nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HUGE MICROWAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave with lots of features, but be sure to check the dimensions first. It sticks out from the wall about 3"-4" more than regular microwaves. Other than that its awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Installation was way too expensive ($129) so I opted to install it myself. It is pretty straightforward, don't be scared about the install. It was quite easy after a quick youtube video.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave although less powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Kitchenaid so it functions well and has all of the features you would want. Our only beef is that everything takes longer to heat up than our previous microwave which was over 15 years old. Not sure if this is the case with all new microwaves now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly enjoying my new oven, it's way more than a microwave and I pray that it holds up for many years. I like the smooth touch buttons. Great features and it cooks fast. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ding Ding - can't hear it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect except the finished cooking alert is too soft. It needs to be much louder. Why can't it be turned up?

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Excellent Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed nicely, works and looks Great! Controls located perfectly and fan operation nice and guiet

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sorry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger than I thought. Should have checked the watts, old one was 1100 watts so this one is much slower, 1000 watts. Can’t make my 12 muffins in it on convection, so the instructions say. Have used a convection microwave ( Sharp) for many years so really disappointed I can’t do this now. Took so much longer to bake a sweet potato.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello MaryB! We manufacture several different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. KitchenAidBrand

  • Rated 5 out of 5 stars

    Perfect as a built in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took out a regular microwave and built this one into the cabinetry since I don’t need the vent function. Very solid unit. The underneath lights are perfect for lighting the countertop below.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice over the range mi to convection oven

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job of microwaving, roasting, or baking. I like I can stop the turntable from turning if I need to bake or microwave on a rectangular tray.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the convection oven and steamer option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has a sleek look with an updated style that looks good in any type of home. It is so versatile, with the ability to steam and use it as an extra oven to boot! I'm enjoying it immensely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great over the range microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at Best Buy with best Price and the they did a great job installing quickly and correctly. Insaller really new what he was doing and had it in place in about 45 min!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Convection Over the Range Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has exceeded my expectations. The price was great and the performance of the microwave is outstanding.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but venting problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vents under the microwave are located in the back of the unit which barely picks up any steam from a boiling pot of water. Our range has the big cooktops burners on the front so when we boil water, the steam just goes straight up and covers the microwave no matter how fast the venting is. It is extremely annoying. I would only recommend this unit if you have a range that has the big burners on the back of the cooktop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were courteous and kind.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the Covid virus, my Convection Over-the-range Microwavve oven was just installed today. So I have not used it yet!!!!!!!!!! Many delays!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the stainless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and dependability of KitchenAid. We have purchased our first KitchenAid product 25 years ago and it still works. New bought for new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have barely begun to use all the options that are available but so far everything I’ve used it for had heated perfectly

    I would recommend this to a friend