Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1245 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 1.9 Cu. Ft. Convection Over-the-Range Microwave for its overall performance, ease of use, and useful features. Many appreciate its quiet operation and beautiful design, as well as its ample size and capacity. However, some customers have noted concerns regarding the fan control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,245 reviews
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one at home is really happy to use our new unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service from Eric Tang, good follow up and very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the new kitchen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a new device for our new kitchen and it fits great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. Stylish and efficient. Love the product!! Highly recommend!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good produc very easy to use and very strong fan to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    worked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bigger than thought but works good. food cooked right.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT PRODUCT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAD AN ISSUE WITH A DENT AND BEST BUY TOOK CARE OF IT! VERY NICE SALES PEOPLE! i LOVE THE PRODUCT

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good condition Price it is little high Conventional oven rack needs to remove all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the nicest updated microwave I have seen at a great price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as we expected and a great price for a Kitchenaid product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t seem to have a lot of power in my Pinyan compared to other microwaves I’ve owned in the past. I do like the soft beeps it makes and the touch panel is nice other than the power issue it’s a nice microwave

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little confusion involving my order, but Best Buy took care of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love my micro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't know what you are looking for in this question. A sort of redundant category

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get this microwave on sale and have loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built and durable my children use it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the package and had it installed in our island

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes laundry easy on the back!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love not having to bend over to put clothes in!! I don't use the storage much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed with the microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this mircowave. It is reasonably priced.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy...KitchenAid has very poor QC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this KitchenAid Microwave couple weeks ago. Best Buy has been fantastic in support by sending 3 replacements. However, Kitchenaid has been terrible with support. No. 1 microwave - Issue with display, which showed intermittent flashing and characters were not fully displayed by the LED. No. 2. Danger door panel No. 3. Same issue as No. 1. These are all new items that had manufacturer’s problems. How can 2 new items both have the same problem, and Kitchenaid is unaware? Kudos to BB thigh for trying to get this right!! I am about to replace the complete set with Samsung.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan control

    Rated 1 out of 5 stars

    Vent is useless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works fine except when cooking something on the stovetop below. The fan exhausts air at the top but pulls ZERO from the stove top through the bottom of the unit.

    No, I would not recommend this to a friend