Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1245 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 1.9 Cu. Ft. Convection Over-the-Range Microwave for its overall performance, ease of use, and useful features. Many appreciate its quiet operation and beautiful design, as well as its ample size and capacity. However, some customers have noted concerns regarding the fan control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,245 reviews
  • Rated 4 out of 5 stars

    Works As Advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I bake and roast and microwwave

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. It meets our expectations of performance and features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs better instructions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This could be a good product but the directions for use are very short. They assume that the settings are intuitive and don't include diagrams and visual samples. This is still a work in progress for us and it may take a long time to understand the functionality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice unit bad quality control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The micro is a nice unit but the quality control is awful. We have had 4 units brought out all damaged and am waiting for the 5th one to be brought out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Fall apart junk

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have known the door would be a problem as the entire front is just that. Mine is trash now due to sagging, which caused a latch to fail. Thought about replacing bad latch and micro switch but what about the poorly designed front and hinge. Lasted a whole year...wow. Worked ok while it did though. Way overpriced, never again kitchen aide.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Electro, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 3 out of 5 stars

    It’s okay but not user friendly

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really didn’t cone with a user/instruction manual. I’ve had convection microwaves before and stove so I’m not new to this type of cooking but a user manual on how to use all the functions would be nice!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice appearance and works well...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this new microwave/convection oven, so far!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having the extra oven is ideal. love the white as opposed to stainless that I had for over 15 years. it's very quiet to run.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well after receiving the first two all dented up the third one looked great. Got it all installed and the time on the front keeps flickering. Salesman said the lighting was LED but it wasn't.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    nice microwave but rude service workers

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice-looking microwave but horrible service provided. 4 attempts or nonattempts to install it including one that they didn't even bother to show up. Late service and rude workers outside of Miguel and Juan who completed the installation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Review on kitchen aide micro/ convection oven

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combination convection and microwave oven is beautiful to look at as well as very functional and easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handle is awesome. We liked the touch screen of our Samsung better but it broke after a year and a half. So switched to kitchen aid

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Door glass shattered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit installed 11 months ago - woke up this morning and the door was shattered. Unit hasn't even been used in two days.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a open box item. We were remodeling our kitchen and took 11 months to finish. By the time we installed it this microwave worked for one month and now "runs" but does not heat anything up. We cant even return it because it is past return time table but this should have been fine. It worked perfect for a month which is why I give in 2 stars. Waste of money!!!!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Bill, thank you for your review. We would like to inquire about your review with you. If you have not had your issue resolved, please email us at [email protected] at your earliest convenience with your username (Bill), a copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, KitchenAid Social Care KitchenAidBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek,classy, and multiple options

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bakes like no oven I've ever used. Easy use with multiple preset options. Beautiful design.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way the convection feature works and tHe fan is very powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is really good looking and is good for what it does

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Two times purchase and both the times broke-Worst

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My worst experience with an appliance ever. I bought this Microwave Oven 5 years, it broke after 3 years. I bought a new one less than 2 years ago and it broke again. I did not expect this kind of quality in such an expensive appliance. I had a GE one for fraction of this cost and it worked for more than 12 years without an issue for the entire life. I did not purchase extended warranty and I feel like being cheated by KitchenAid.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello KitchenAidTheWorst, thank you for your review. We sincerely apologize for the concerns with your Microwave and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Lasted just over 2 years

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed...loved the features and liked it overall but alas it died after 2 years of normal family use. Trusted KitchenAid brand and paid more for it...no better than the cheap brands.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello papajoel, thank you for your review. We sincerely apologize for the concerns with your Microwaveand would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Best microwave I’ve ever had

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this microwave for about 6 weeks now and we absolutely love it! It’s very easy to use the convection feature, and cooks very well. Highly recommend! The only thing I don’t like is the panel doesn’t light up at night. With the microwave being black the numbers are hard to see in the dark, but that is my only complaint.

    I would recommend this to a friend