Customer Ratings & Reviews
- Model:
- KMHC319EWH
- SKU:
- 4482606
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 1.9 Cu. Ft. Convection Over-the-Range Microwave for its overall performance, ease of use, and useful features. Many appreciate its quiet operation and beautiful design, as well as its ample size and capacity. However, some customers have noted concerns regarding the fan control.
This summary was generated by AI based on customer reviews.
Keeps breaking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Keeps breaking. Had board replaced first year and still only works when it feels like ( often all you get is sound of clicked buttons and it will not start). Total lemon. Expected more from the brand. After 3 years of fighting it we are ready to go back to Whirlpool that worked for years.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Niki, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
We had this microwave for 4 years and broke down
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had this microwave for 4 years and had the door switch go on us after 2 years and now the the microwave is not heating up. Service was called and was told the magnetron needs to be replaced. This is a $300 cost to repair. Not happy with kitchenaid. I have had numerous problems with their refrigerator as well.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Weegee, thank you for your review. We sincerely apologize for the concerns with your Microwave and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Never Again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would NEVER buy another Kitchen Aid product. This unit required at least 4 service calls and a final replacement under warranty. The convection over took for ever to heat up. The microwave would ofter times not work. The light wouldn't come on.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Dontjump, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Ok at best when it comes to quality control.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with it. Overall ok but Magnetron going out in just two years points to quality control or the lack thereof. What is the point of buying a premium brand when they behave the same way as the cheaper options out there? The last KitchenAid microwave ( main reason we got another) lasted 10 years without any issues. This one needed a new Magnetron in less than 4.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, AshG. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Bad microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good microwave. It sparks and the vent doesnt work well and yes the blower was installed in the correct direction. Dont buy this!
No, I would not recommend this to a friend