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Customer Ratings & Reviews

Your price for this item is $139.99
The comparable value price is $179.99

Customer reviews

Rating 4.4 out of 5 stars with 126 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the KitchenAid 12 Cup Drip Coffee Maker's coffee quality, ease of use, and convenient features. Many appreciate the removable water tank and the warming plate's ability to keep coffee hot for an extended period. The reusable filter is also a plus for many users. Positive feedback consistently highlights the machine's simple operation and delicious coffee output.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 126 reviews
  • Pros mentioned:
    Coffee quality, Timer functionality

    Rated 5 out of 5 stars

    Excellent coffee maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker tastes great, full-bodied and rich, not bitter. The ability to program two different start times for brewing is fantastic. The only hiccup in the function is - when placing the water container on the back, it must be placed exactly right or it will leak. I avoid this by filling the carafe and pouring that into the container, instead of taking it off the back. It's not enough of an issue to reduce the rating, though. We've had KitchenAid coffee makers in the past. This is the best thus far!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    great design, great coffee

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after my last Bella Pro Series started making brown water after exactly 2 years. I have to say that out of the box, it makes a wonderful cup of smooth coffee. I enjoy putting this on every morning to brew a pot, and again in the evening if I'm home and want to relax. Clean up is easy with the separate reservoir and I like the spout that does not allow coffee to drip while pouring, which several carafes I've had in the past did. Overall, I'm very happy now...we'll see how she holds up over time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine brews great coffee, is easy to use/setup, and I love that you can put it horizontal to save counter space. I gave 4 stars becuse the carafe is very thin and fragile. Barely touched it to the side of my quartz sink and bye-bye! However, I contacted KitchenAid and they sent a brand new one, no cost.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance, Timer functionality

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffeemaker works great. We use it everyday. Good coffee. Has all the timer features.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance, Timer functionality

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and makes good coffee. Timer feature for the burner is really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker. Very smooth coffee and the different program settings are super nice especially the 4 hour hot plate.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance

    Rated 5 out of 5 stars

    Works Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many coffee makers but this one works best for me. I brews my coffee richly and the heating pad keeps my coffee hot for longer time.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design, Overall performance
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Coffee Maker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KitchenAid appliances always seem to have a solid and professional appearance and this coffee maker is no exception. It’s got that classic look and the quality is excellent, although the chassis is mostly plastic. One of the things I like most about this coffee maker is that it can be operated from the front if counter space is limited or you can turn it sideways if you have space and get full view of the timer and buttons. Beyond that, this coffee maker has all the standard features that most good units have and makes a great pot of coffee. The included gold tone filter has a dosage ladder for filling the coffee grounds, but is even numbered only. If you want to make an odd number of cups, you kind of have to guess or use a coffee scoop. This brings me to on problem I have. It is easy and cheap enough to include a coffee scoop, but KitchenAid did not. For people like me who prefer to use paper filters, this is annoying. I had one laying around that I could use, but if this is your first coffee maker, you better go buy one or use a measuring spoon. Small problem, but it annoyed me just the same. Another coffee maker I bought had one included and even had a place to store it when not in use. The removable water tank is another great feature. It is easy to remove and fill, and the numbers are easy to read. The pause and pour feature is nice, but similar to most units on the market today. Like most others, it is nearly impossible not to have a couple of drops of coffee hit the warming ploate when you remove the pot early. The auto set feature lets you set two brewing times. This is great for weekday and weekend brewing times. You can also set the coffee strength to bold if you like your coffee a bit stronger. Overall this is an excellent choice for coffee drinkers at a very reasonable price. It is classy looking enough for high end kitchens without spending a fortune.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 5 out of 5 stars

    High quality for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really high quality compared to past coffee makers I've purchased for more money. Looks great with all of our Kitchenaid appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance

    Rated 4 out of 5 stars

    Great coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes an excellent cup of coffee in a timely fashion It looks nice on counter also

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee maker with stylish finish!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tasteful coffee and easy to clean. Highly recommended and the value for around $100.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Water tank

    Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee maker works as advertised. No complaints so far. I like the removable water reservoir.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality coffee maker. Coffee tastes wonderful. Easy to program and use.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 5 out of 5 stars

    Excellent coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee maker. Would recommend. Looks awesome, makes very good coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee, nice design and easy to use and keep clean!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee comes out very good.. very easy to use. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker easy to use and easy to clean..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Coffee Maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee pot is a good coffee pot. Very easy to setup and use with a long keep warm function. My only complaint is if you don't line up the water reservoir then you will have a flooded kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Marvelous coffee pot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a second coffee pot for the lower level, so I bought this one because of the affordable price and KitchenAid reputation. So far it has performed admirably. The true test for a coffee pot is longevity. I can't comment on that as it is new.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee. Love the feature on it that makes it stop luring mod brew so you can pour some coffee before it’s done brewing. Love the option to make the coffee bold. And the filter has measurements inside so you know how much to pour

    I would recommend this to a friend
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