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Customer Ratings & Reviews

Your price for this item is $139.99
The comparable value price is $179.99

Customer reviews

Rating 4.4 out of 5 stars with 125 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the KitchenAid 12 Cup Drip Coffee Maker's coffee quality, ease of use, and convenient features. Many appreciate the removable water tank and the warming plate's ability to keep coffee hot for an extended period. The reusable filter is also a plus for many users. Positive feedback consistently highlights the machine's simple operation and delicious coffee output.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 125 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this coffee maker for several weeks. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent design that is easy to use and dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great coffee maker...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker... perfect for my new kitchen..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker easy to use and easy to clean..

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water tank
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Pot, Hot Coffee, Good brew

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having issues finding a replacement pot since my Cuisinart started leaking a couple months ago. I went through a Brewville, and Mr Coffee. This pot is better than both (may never compare to my classic Cuisinart from 2002, but a close 2nd) The pot is easy to setup out of the box (I'd recommend rinsing or running through the dishwasher). Plug and go. There are several function keys, two filter types, and two ways to fill. The pot has 2 auto time settings, two heat plate settings, and strength settings. The water fill tank is removable to refill or you can just pour it in from the pot. Also the filter allows basket and cone. You can set the plate to hot or medium and how long it stays on. You can set the perk time/temp to control brew strength. I great pot, I would recommend it. The main benefits of this one over the other two I tried are the glass carafe w/ heating plate keeps coffee hotter than the insulated carafe w/ no heat, and there is no excessive condensation I had from the Mr Coffee, so no drips all over the counter when I open it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Coffee !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches the other appliances, makes great coffee. Only knock on this product is that the brew time is a little slow. I just set the timer 10 minutes earlier in the morn and it done when I get up it done. Best Buy did a great job in packing it up and shipment time .......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Coffee Maker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker makes awesome hot coffee! It’s consistent and makes a hot cup of coffee and keeps it hot for the full two hours it remains on. Took a couple of times to figure out setting the time but once we did it was a piece of cake.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    KitchenAid - 12-Cup Coffee Maker - Onyx Black

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coffee maker but needed to be replaced twice now since first purchase. Thankfully we had protection.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attaching the water reservoir can be tricky, you must pay attention because if not seated all the way it will leak overnight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylist

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other name-brand Coffee maker to a dump on me after a year an a half. I step up to the plate an decided to go with KitcheAid. KitchenAid is known for quality... and value..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Morning life saver

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for what I had. I generally like Kitchen Aid products and, hope this coffee maker holds out better than the last ones I had.

    I would recommend this to a friend
  • Pros mentioned:
    Warming plate, Water tank
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great coffee maker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KitchenAid - 12-Cup Coffee Maker - Onyx Black The KitchenAid 12 cup coffee maker is just a bit on the larger size compared to other 12 cup coffee makers. It has features that most others don’t have. Like dual timers, they can be used in the same day, or set to different times of the morning for week days or weekends, you pick the timer you want to use at any given time. Dual temperatures for the warming pad, as well as dual temperatures for the brewing cycle. The best feature I see is the time allowed on the warming plate. It is adjustable between 1 and 4 hours. The buttons seem to crunch a little if you don’t press them straight on, they still work, just make a crunching noise. Must be something to do with the mechanism behind the button itself. The water reservoir is removable and easily filled with your sink or the carafe. Replacement is straight forward and it slides in place. I must add here, my wife filled it once and placed it back in place. In a matter of about 15 seconds, while she wasn’t looking, it dumped 8 cups of water all over the counter. I have not been able to replicate this event no matter how badly I tried to mess it up. It just slides in place and seals correctly. Just keep that in mind. I can’t recreate it, but it happened. The temperatures of the coffee on the warming plate after 1 hour (I am using 1 hour because that’s the time between my first and second cup of coffee) are as follows. Warming plate on low, coffee 153 degrees. Warming plate on high, coffee 160 degrees. Coffee being brewed temperatures are as follows (coffee being brewed are measured immediately after brewing stops, and measured in the carafe). Brewing on normal, coffee 170 degrees. Brewing on bold, coffee 163 degrees. It also takes longer to brew on bold. I have found that the sweet spot for me is brewing on bold with the warming plate on high. Also note that all temperatures were taken with a standard kitchen digital thermometer. It can use a #4 paper filter, but comes with “gold” screen permanent filter. For me the paper filter was the only real option. The screen permanent filter allows a kind of coffee mud to pass through and end up in the coffee. This has nothing to do with the coffee maker or filter, it is a by product of the coffee I use. A paper filter removes the mud. It has a built in timer to let you know when it’s time to be cleaned. And here’s the very best part. The carafe pours coffee without any dribbling down the side. Just pour your coffee without any cleanup after. I have probably used 20 coffee makers in my life. Maybe 2 of them have been able to do this correctly. Please read the spec sheet to see if this coffee maker has the desired functions for you. For me this is a big win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many coffee makers but this one works best for me. I brews my coffee richly and the heating pad keeps my coffee hot for longer time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pitcher coffee maker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The built in timer auto on and off plus large carafe makes this a great coffee maker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great coffee maker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this coffee maker. I just bought & it makes great coffee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best coffee machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best coffee machine ever, modern, one of the quietest and quickly coffee maker on the market. Amazing coffee maker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fresh coffee as soon as my feet hit the floor!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than we expected and we love this coffee maker! The auto set means I wake up smelling fresh coffee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PLACE FOR SMALL APPLIANCES

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SETTING UP AN OFFICE. WE NEEDED A NEW COFFEE MACHINE. BEST BUY ALWAYS HAS WHAT WE NEED TO GET THE JOB DONE

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    A bit awkward with the program buttons on the side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase and price. Coffee is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffe

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is also good of making coffe on a sunday morning with your family and friends

    I would recommend this to a friend
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