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Customer Ratings & Reviews

Your price for this item is $119.99
The comparable value price is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 71 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the 12-Cup Drip Coffee Maker with Spiral Showerhead. The overall performance of the coffee maker is well-received, and customers appreciate the quality of the coffee it produces. Users also find it easy to use and clean.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 71 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Awesome features and taste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this coffee pot. The best coffee I have ever tasted. Love the caraf. It does not spill when pouring. The only drawback...When it hits the 2 hr mark and turns off. That is it. There is not warming option after the two hours. Other coffee pots I have had you can just turn them back on and they are reset for another 2 hours. It is worth using the microwave. KitchenAid says it is a safety feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent services and products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfaced with the service and product. This store is my favorit

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Good Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes good coffee quickly. Easy to clean. Have been using disposable paper filters rather than the gold reusable filter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Quality coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchenaid delivers another quality appliance with this coffee maker. Easy to use, easy to clean, auto shut off, and programmable. Very attractive on the counter too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality as expected from KitchenAid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice coffee maker like you'd expect from KitchenAid. I like the reusable filter. The only downsides are 1) it is quite large so it might not fit in some smaller spaces and can't conveniently tuck under the cupboard And 2) it comes wrapped so airtight that it smells very strongly of plastic. I had to throw out the first pot of brewed coffee because I didn't wait long enough for the plastic fumes to dissapate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent coffee pot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent look pot stains quickly fast brewing makes a good cup of coffee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this coffee pot. I didn’t realize kitchenaid made coffee pots. I love the pour spout, no more spilling coffee while trying to pour a cup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unable to replace the broken carafe!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product, this is the second one I am getting, however, the carafe broke and I am unable to get a replacement

    I would recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi RoNC, Thank you for providing feedback on your Coffee Maker Carafe. We are sorry to learn of this experience. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kitchenaid Coffee Maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just gotbit yesterday and it is larger than I thought it would be. But it still fit under the cabinet. I love the removable water tank. Easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    High Quility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Coffee maker I ever owned ! Quiet but fast ! High Quality Machine !

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I reeived my coffee pot exactly when I was told I would get it. Second, the coffee pot brews coffee quickly and tastes great. I love this coffee pot!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks so sleek and it’s easy to set up. I have the timer set for every morning and my coffee tastes fresh and keeps hot for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and works well. The clear reservoir makes it easy to see how much water you need and the soft close filter cover is a great touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coffee maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. Got rid of my Keruig and starting using this. Love that I don't have to keep buying k-cups and I don't need coffee filters. Now I can make a pot of coffee and drink throughout the morning without having to continually making a single serving

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 2 out of 5 stars

    Stopped working

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the first 8 months. Now it stopped working.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Maqq,
      We are so sorry for the issues you have experienced with your KitchenAid Coffee maker. We understand that it is disappointing to have an appliance fail to meet your expectations and we sincerely apologize for this. You are a valued customer and we would like to help you. Please call us at 1-800-807-6777 (M-T 8AM-6PM, W-F 9AM-6PM EST) with the model and serial number of your appliance so we can assist you.
      Sincerely, Whirlpool Customer Care Team KitchenAidBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi This is good for making coffee...its one of the best machine ...

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen aid products are worth the money. Keeps coffee hot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best coffee make I ever had

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best coffee maker in this category.. had it for a year still look like new.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    coffee maker to slow .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this coffee pot is very slow and takes 10 minutes to make a pot , this is not for us return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Kitchen Aid 12 cup coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I am giving it 3 starts is the water system not the best but still a nice coffee maker.

    I would recommend this to a friend
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