Customer Ratings & Reviews
- Model:
- KUIX535HPA
- SKU:
- 6321293
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers love the high-quality ice produced by the 15" 22.8-Lb. Freestanding Icemaker, frequently praising its quiet operation. Many appreciate its excellent performance. The stylish black stainless steel design is also a popular feature.
This summary was generated by AI based on customer reviews.
Don't get !!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Ordered and doesn't make ice. What a waste and hassle to even get any help.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
quit working after 42 days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This icemaker quit working after only 42 days!! No power.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, WayneS. We apologize for the concerns that you are experiencing with your Icemaker, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Ice non-maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took almost six months to received this ice maker and it still doesn’t work properly.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, DeanA. We apologize for the concerns that you are experiencing with your Ice Maker, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Pros mentioned:Ice quality, Noise level
Quieter than alternatives, VERY difficult to clean
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So the way this unit works requires some explanation. In the top of the unit, there is a cold plate that it passes water over. Eventually that water freezes, with the most pure water freezing earlier than impure water, so you end up with a mostly clear sheet of frozen ice. When that sheet reaches an appropriate weight, it slides off this cold plate onto a grid of heated wires. As it melts through the wire mesh, small square ice cubes fall into the bin. This is much quieter than semi-commercial units that typically spray water into vertical molds where a heat cycle then causes the large cubes to drop out into the bin. The downside to this unit is the whole water ramp, wire mesh, etc. are tucked away in an inaccessible part of the unit that is impossible to reach. You have to disassemble the entire unit to get at this area to clean it. And yes, you should clean it, because even with filtered or RO water, you'll eventually get both scale and mold. I discovered this on mine way down the line and it was a nightmare to clean. It's also impossible to keep clean unless you remove it and take the whole thing apart a few times per year.
No, I would not recommend this to a friend - Pros mentioned:Ice quality
Must have if you love ice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it! It is always full of ice and ready when we need it. It does make some noise we had to get use to but totally with it!
I would recommend this to a friend Worth every penny
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Excellent ice. Not very noisy at all.
I would recommend this to a friendDO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned this ice maker for three years and have had significant, costly repairs annually. Water inlet valve and recirculation pump failed and the quote to repair is over $700. Repairman said these ice makers are the worst and recommended a service plan. My recommendation is to not buy it. Also have a Kitchenaid fridge with french doors, lower freezer that the ice maker always stops working because the design allows for the ice maker to turn into one big block of ice. Maybe just avoid Kitchenaid products.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Jeb1. We apologize for the concerns that you are experiencing with your Icemaker, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.