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Customer Ratings & Reviews

Your price for this item is $2,654.99

Customer reviews

Rating 3.9 out of 5 stars with 60 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers highly value this icemaker for its quiet operation and the quality of ice it produces. Many customers commented on how quiet the icemaker is compared to others they have used. They also appreciate the clear and well-formed ice cubes that it makes. However, a few customers have reported issues with leaking, which may require professional attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 60 reviews
  • Cons mentioned:
    Leak

    Rated 1 out of 5 stars

    Leaking within days of installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews indicating noisy operation are accurate, but ice is of good quality. Temperature seems a bit warm compared to ice from typical refrigerator/freezer combo, but do like the clear appearance. Ran for about a week before finding a large puddle of water under unit. Control panel was unresponsive. Went to check breaker and unit turned back on without resetting breaker. Second puddle a few days later. Opening door seemed to wake up the unit during incident #2. Will update review with assessment of service experience.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, KevinF. We apologize for the concerns that you are experiencing with your Ice Maker, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Ice Maker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. This item makes great ice that never gets stale. Expensive, but worth it. This is the perfect item to complete a home bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t live without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This was replacing the model previous to this one that had several mechanical, computer, electrical issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ice size

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Kitchen Aid ice maker in 12 years and works as great as my first one. Small ice cubes and great in our outdoor bar.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Convenience we needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adds a custom touch to our newly remodeled kitchen and is a convenience we really use and needed! So far works great and is pretty quiet. Chose the cabinet door facing looks very pretty!

    I would recommend this to a friend
  • Pros mentioned:
    Ice size

    Rated 5 out of 5 stars

    Kitchen aid ice maker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Makes plenty of ice and they are small pieces of ice which I love

    I would recommend this to a friend
  • Pros mentioned:
    Ice size

    Rated 5 out of 5 stars

    Quality product with good features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice combination of small ice cubrs with a low noise kevel.

    I would recommend this to a friend
  • Pros mentioned:
    Reminder

    Rated 5 out of 5 stars

    Bought it two different times!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge a year ago and turned around and bought it again. It is a very nice appliance. Lots of room, stays very cold and like the reminder when kept open too long.

    I would recommend this to a friend
  • Pros mentioned:
    Ice size

    Rated 5 out of 5 stars

    Great Icemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Icemaker, makes great ice and we love it. Would highly recommend this Icemaker.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase. We have owned this machine for 3 months and it’s worked for 3 days. The repair team has been here 3 times and still doesn’t work. I have to buy a bag or two of ice a week and own a $3k ice machine that doesn’t work.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Ice Maker and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Kitchen Aid Under Counter Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker Would buy again Has performed very well No issues

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker . Easy to install. Quiet compared to other ice makers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleeker look of this newer model, including the modern handle. Blends perfectly in our gourmet kitchen. When all other suppliers said it would be months until they had this model in, Best Buy was able to deliver before our family opened its pool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ice maker it has a sellf clean button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice maker for kitchen

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good icemaker but did not come with water filter installed and should have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    KitchenAid Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far so good. Been in a month so time will tell.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not to great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels cheap and the pump makes a lot of noise all the time. Also note it does not include the filter.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, Mariog. We apologize for the concerns that you are experiencing with your Ice Maker, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manager (Scarlett) at the Morehead City, NC store has stay on top of my orders and has been in touch with me as they arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Icemaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this icemaker. We've had several over the years and always go with KitchenAid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice taste so good that I’m drinking more water. I really like my new ice machine.

    I would recommend this to a friend