Customers find value in the 15" 22.8-Lb. Freestanding Icemaker, particularly praising the excellent ice quality it produces. Users also appreciate the icemaker's quiet operation and its overall performance, which lives up to expectations. There were no cons mentioned for this product.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 68 reviews
Rated 5 out of 5 stars
Perfect ice maker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent icemaker. But you need to know upfront if you need a built in pump or not before purchasing the right one! It makes great ice cubes
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Kitchen Aid Icemaker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works like a charm quiet and always has ice available.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Kitchen Aid Under Counter Ice Maker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great ice maker
Would buy again
Has performed very well
No issues
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Ice Maker
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just what I wanted. This item makes great ice that never gets stale. Expensive, but worth it. This is the perfect item to complete a home bar.
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Love my ice maker
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loved everything about the Ice Maker cannot wait to see it in my new kitchen
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this ice maker it has a sellf clean button.
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Kitchen aid ice maker
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well. Makes plenty of ice and they are small pieces of ice which I love
I would recommend this to a friend
Rated 3 out of 5 stars
Best Buy poor customer service.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When it works it makes ice well. Handle was loose. Had someone out to fix it. It came loose again so BB replaced the unit. New unit stopped working after a month. (Drain pump failed rendering the unit and in operable). Spent $30k on one order and has every installation problem you could imagine with Best Buy. Logistically they have ZERO idea what they are doing.
No, I would not recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Great Icemaker
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this icemaker. We've had several over the years and always go with KitchenAid
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Wonderful ice maker
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy has a group of co-workers that work together to get all the answers, and understanding I needed to pick out my appliances. We love our ice maker
This reviewer received promo considerations or sweepstakes entry for writing a review.
The KitchenAid ice machine is great. Best Buy is not.
They sold me a heavy, undercounter appliance that needed two people and a dolly to deliver — and now they expect me to drag it into a store for repairs like it’s a toaster. Total scam. If I had known this is how their protection plan worked, I would have never bought from them.
I will never buy another product from Best Buy again. Buyers, be warned: once they have your money, you’re on your own.
No, I would not recommend this to a friend
Brand response from KitchenAidTeam
Posted .
Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Ice Maker and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Pros mentioned:
Performance
Rated 5 out of 5 stars
Perfect addition to the bar!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy install had up in running in virtually no time. Performance is exactly as described.
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Love the ice maker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great ice maker. works better than expected.
looking forward to enjoying it for years to come.
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the black stainless steel. Works great so far. Fast delivery.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a game changer when it comes to get togethers and having clean fresh ice.
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 1 out of 5 stars
Do not buy a BEST BUY protection Plan!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ice maker is great. Best buy screwed up the install as always. Finally got the right people out and ice maker was leaking all over. Had to call my own repair person bc Best Buy had sold me a protection plan that would not cover a botched install. DO NOT BUY BEST BUY protection plans ever is my advice.
I would recommend this to a friend
Brand response from KitchenAidTeam
Posted .
Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.