Customers appreciate the 18" 29-Lb. Built-In Ice Maker's ice production capabilities. Many comments praise the ample ice production, ideal ice cube size, and reasonable ice-making speed. The clarity of the ice cubes is also frequently noted as a positive attribute. Overall, the ice maker receives positive feedback for its efficient and effective ice production.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
Pros mentioned:
Ice production
Rated 5 out of 5 stars
Our ice maker
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband’s dream came through finally an ice maker in our home. Has been wishing for an ice maker for the winter and summer. Please with it, showed it of when we have company. Makes plenty of ice for individual or when used for company.
I would recommend this to a friend
Rated 4 out of 5 stars
IceMaker
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good, but they should ask if a drainage pump is needed before you buy it, it comes with or without. Yes, it costs a bit more to have the pump option. If you cannot depend on gravity drainage, then you need the pump option. Also, they should provide the first water filter with it at least. Mine did not come with one, so I had to get one. Perhaps, you can ask the store to provide it with your purchase? Oh, the pump is a bit noisy.
I would recommend this to a friend
Rated 5 out of 5 stars
Good purchase
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as advertised and very quier.
The installers however didn’t understand how to put the filter plug in place and forced it in. It has an alignment pin to allow it to easily fit in to turn. Very difficult to remove without damage when installed incorrectly
I would recommend this to a friend
Pros mentioned:
Ice production
Rated 5 out of 5 stars
KitchenAid - SubZero Replacement
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed to replace my old failing Sub-Zero icemaker and went to research which would be the best one. I needed an 18" undercounter and wanted a clear ice machine with a good duty cycle. The Kitchenaid swap with my Sub-Zero took less than an hour and operationally, it works perfectly. Ice is clear, cubes are uniform, and unit is quieter than expected. It makes plenty of ice with reasonable refresh time.
I would recommend this to a friend
Pros mentioned:
Ice production
Rated 5 out of 5 stars
IceMaker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great ice maker that provides plenty of soft ice for a household.
I would recommend this to a friend
Rated 4 out of 5 stars
A good addition to the lake house
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well, not as loud
As the older models, does not come with filter. You would think it would at this price
I would recommend this to a friend
Pros mentioned:
Ice production
Rated 5 out of 5 stars
Great ice maker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
kitchenaid ice makers work great and make a perfect size ice cube
I would recommend this to a friend
Rated 5 out of 5 stars
Best Buy made the purchase enjoyable!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy had the best selection of appliances ,
The equipment on hand, and our salesman
Aaron, helped us select and kept us informed!
Jane and Clark Boddy
I would recommend this to a friend
Rated 4 out of 5 stars
Will work great for our needs
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This should produce the Ice needed for the use we are applying it to
I would recommend this to a friend
Rated 5 out of 5 stars
Great ice maker
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad set up ice maker in no time. It works great. I’m very happy.
I would recommend this to a friend
Rated 1 out of 5 stars
Deceptive Warranty Policy
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a Kitchenaid under counter ice maker and within one year it stopped working. Since unit was still in mfg warranty AND I had purchased an extended warranty from Best Buy, I called for service. Agent told me I would have to uninstall unit including electrical, water supply and water discharge and bring unit to store for in-store repair. My policy did not include in-home service. What a deceptive and worthless policy.
No, I would not recommend this to a friend
Brand response from KitchenAidTeam
Posted .
Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Rated 4 out of 5 stars
Solid Machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is our 2nd one. The first one died after about 7 years of hard use. If it's as good as it's predecessor I'll be happy.
This review is from KitchenAid - 18" 29-Lb. Built-In Icemaker - White
I would recommend this to a friend
Rated 5 out of 5 stars
Great ice maker
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a heavy duty ice maker with overflow water pump.
I would recommend this to a friend
Rated 1 out of 5 stars
Kitchen-Aid Icemaker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received my icemaker on 3/13/23. Sometimes around April first it STOPPED WORKING around 4/1/23. i will get a new icemaker on 4/24/23.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
rip off!!!!!!!!!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i returned the item and never got credit for the return !!!
i've been trying to reach a real person and keep getting blown off
i need management help please!!!!!
No, I would not recommend this to a friend
Customer reviews from kitchenaid.com
User rating, 3.9 out of 5 stars with 111 reviews on kitchenaid.com.