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Customer Ratings & Reviews

KitchenAid - 18" 50-Lb. Convertible Icemaker - Stainless steel-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 10 reviews

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90%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-10 of 10 Reviews
  • Rating: 2 out of 5 stars

    good ice - terrible performance

    Posted
    IceLover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I'm giving two stars instead of one, because when the unit works, the ice is great. But we have had continued problems - it basically just quits making ice. Turn off/clean again/call the repair people - who change one thing, then it quits again two weeks later. Save yourself the aggravation - avoid this ice maker!

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      Dear IceLover:

      Thank you for your review.

      We are sorry to hear of your Freestanding Ice Maker concerns. We would like to inquire further about your review with you. If you are still in need of assistance, please respond back to this email address, NAR_CUSTOMER_SOLUTIONS@KITCHENAID.COM, with your name, your user ID IceLover, phone number, street address, zip code, model & serial number, date of purchase on the appliance, along with a brief description of the issue at hand. KitchenAidBrand

  • Rating: 5 out of 5 stars

    Ice maker makes fast, sparkling ice

    Posted
    DaveP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This was a replacement for our twelve year old Kitchenaid ice maker, and we love it. We never run out of ice (and we use a lot) and the ice is of a great quality. It's worth getting a warranty, because over time you may spend more money to repair this appliance than any other. Still, we think it is so worth it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    No Problems what so ever

    Posted
    Papoose
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Outstanding service! Purchased ice maker on Saturday afternoon. Delivered to my residence Monday morning. It was 450 miles away in Dallas Tx. Installed on Tuesday. No problems. Complaints about noise are unwarranted. Only noise we hear is ice dropping. Sales people were knowledgeable and Best Buy price matched Loews Corp.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Icemaker

    Posted
    MsSmitty
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Bought this to replace the same model that finally decided to work no more. It makes wonderfully clear ice and is very dependable! My old model did not have a filter and required more cleaning. The addition of a filter should make this model very low maintenance.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Well made

    Posted
    Vinnie
    • Verified PurchaserVerified Purchase

    Heavy duty good looking ice maker. Surprisingly quiet. Makes plenty of good sized cubes. The only negative is the opening and the ice scoop is a little small. Note: I have big hands. Would definitely recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome product

    Posted
    izzy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I love my new ice maker. The ice it makes is nice and clear and very tasty. I never have to worry about running out of ice when I have parties anymore.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Give me exactly what I needed

    Posted
    Marco
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great survive and a great product for the money vs other ice makers I’ve had that didn’t last.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great ice maker

    Posted
    BigBill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great ice maker, the only problem is it doesn't come with the ice filter.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very good ice maker

    Posted
    mark
    • Verified PurchaserVerified Purchase

    Ice maker is producing ice very fast and clean. Would strongly recomend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great

    Posted
    Craig
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Replaced an old icemaker with this kitchenaid works great !!!!

    I would recommend this to a friend