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Customer Ratings & Reviews

KitchenAid - 18.7 Cu. Ft. Bottom-Freezer Refrigerator - Stainless steel-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 36 reviews

  • 10%
would recommend to a friend



Customer ratings & reviews

Page 1, showing1-2 of 2 Reviews mentioning:
  • Rating: 2 out of 5 stars

    Poor Interior Quality and Design


    Pros - Appearance and keeps food cold. Cons - Too much space taken up by drawers and shelves, the divided shelves impede below storage space, temp control cutout takes away space and vision on top, door storage bins seem inadequate, quality of all drawers (fridge and freezer) are poor, and the refrigerator seem short. The refrigerator comes with a ton of shelves and door bins - We probably only use half of them because we found using all of them limits storage space, i.e. we only use two of four shelves because there isn't enough height and the shelf brackets are too big to fit groceries adequately and same goes for the door bins as a bottle of ketchup or milk would not fit without hitting the above bin. The two pull out bins in the refrigerator are tall but are not deep enough to storage more than a couple items. The long cheese drawer will pull out fully because of poor design. The wire baskets in the freezer make the it overall feel cheap. Overall I wish the refrigerator was taller and that the interior was better designed with quality and space optimization in mind. We thought we were upgrading the appliances in our new home with the Kitchenaid brand but wish we would have went in another direction.

    No, I would not recommend this to a friend

    • Brand response


      AmyC, we thank you for your review. At KitchenAid, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, KitchenAid Social Care KitchenAidBrand

  • Rating: 4 out of 5 stars

    Great Fridge for Small Kitchen

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was replacing and old fridge that needed to fit into a specific space. I had only 3 choices, this was the only one I could get without an ice maker installed (optional feature). I have no need nor the connection for ice maker. This Fridge looks great, is quieter than my previous GE Profile. The shelves seem a bit flimsy, but work fine. A minor complaint - the fridge door will not swing shut by itself. You must actually close it with intention. Many times I will come back to find that the door has not closed and is ajar. Otherwise a good fridge. Can't speak to durability yet, but it does have 10 year warranty on compressor.

    I would recommend this to a friend