Main Content

Customer Ratings & Reviews

KitchenAid - 18.7 Cu. Ft. Bottom-Freezer Refrigerator - Stainless steel-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 36 reviews

  • 10%
94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-11 of 11 Reviews mentioning:
design
  • Rating: 5 out of 5 stars

    Good Product Well Made

    Posted
    OldOne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This unit replace a GE purchased 10 years ago. The GE banged, wheezed and hissed at us from day one. This unit performed well immediately and the freezer below design is so much more convenient than the traditional freezer up. Only issue might be the mechanics of the drawers - a bit flimsy and not real smooth movement but more than adequate.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Reliable and good size

    Posted
    LeeAnn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Perfect size for our small kitchen, sleek design and works well

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Stylish Fridge

    Posted
    leelee454
    • My Best Buy® Member

    I found this model while searching for a narrow refrigerator. There are other fridges in this category, but nothing compared in style. The ability to chose the location of the handle ultimately sold me because I don't like the visible plugs that come on the fridges with removable handles. I was surprised that there was no ice maker (an optional add-on) considering that units 1/2 the cost come with them. Overall, this fits the bill and looks very nice in my little kitchen / bar area.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent quality

    Posted
    Tristin1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great looking small refrigerator. Obvious Interior and exterior quality parts.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice so far.

    Posted
    DonnyMarie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Only had it a week, but so far it's pretty nice. Looks good in my kitchen.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I'd give more stars if I could, it's that good

    Posted
    Maryhasgoodtaste
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Incredible fridge, fits well, has amazing amount of space. Sleek, timeless design, bought with matching 5 burner gas stove. LOVE LOVE LOVE!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Fridge Runs Quiet

    Posted
    BBBob
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Love this fridge. Looks nice and runs quiet. My first fridge with a pull out drawer freezer, and now I always wished I had one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Top of the line, well designed product

    Posted
    jbx648
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The features of this product meets our needs very well. Specifically, great interior space, adjustable shelves and gallon size door shelves, excellent interior lighting both in the refrigerator and in the freezer. And the optional ice maker, believe or not, was a selling point for us, since we have no ready access to a water supply for a refrigerator, and we did not want to pay for something we could not use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Decision / Incredible Appliance

    Posted
    OnTheRdLessTraveled
    • My Best Buy® Elite Member

    I'm so pleased with this purchase-- I was looking at buying a Smeg, since I love the vintage look of them, but after doing countless hours of research, I made the decision to buy this KitchenAid fridge and I'm so glad I did. I've gotten so many compliments and it looks awesome in my kitchen. I've VERY picky with quality, look, etc. and this ticks all the boxes. If I had to say something negative, it would be that the drawers are slightly flimsy and could use some redesigning. Otherwise, it is spacious, sturdy, quite, and stunning. You can't go wrong. Service from BestBuy was also a breeze from ordering in the store (without seeing the fridge as it is not in stores) to the delivery / install. Go for it, you'll be happy you did.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Looks great in my kitchen

    Posted
    Bonita
    • Verified PurchaserVerified Purchase

    Very happy with my refrigerator. Can't even hear it running unlike the one I replaced. The shelving works perfect for my needs. Good size for a small family or someone with limited space.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Poor Interior Quality and Design

    Posted
    AmyC

    Pros - Appearance and keeps food cold. Cons - Too much space taken up by drawers and shelves, the divided shelves impede below storage space, temp control cutout takes away space and vision on top, door storage bins seem inadequate, quality of all drawers (fridge and freezer) are poor, and the refrigerator seem short. The refrigerator comes with a ton of shelves and door bins - We probably only use half of them because we found using all of them limits storage space, i.e. we only use two of four shelves because there isn't enough height and the shelf brackets are too big to fit groceries adequately and same goes for the door bins as a bottle of ketchup or milk would not fit without hitting the above bin. The two pull out bins in the refrigerator are tall but are not deep enough to storage more than a couple items. The long cheese drawer will pull out fully because of poor design. The wire baskets in the freezer make the it overall feel cheap. Overall I wish the refrigerator was taller and that the interior was better designed with quality and space optimization in mind. We thought we were upgrading the appliances in our new home with the Kitchenaid brand but wish we would have went in another direction.

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      AmyC, we thank you for your review. At KitchenAid, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, KitchenAid Social Care KitchenAidBrand