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Customer Ratings & Reviews

Your price for this item is $764.99

Customer reviews

Rating 4.6 out of 5 stars with 1202 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, quiet operation, and stylish design of this 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking. Many appreciate the sensor cooking feature and the microwave's size and performance. While some experienced issues with the door and the light, the overall feedback highlights positive experiences with this appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,202 reviews
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaced our previous kitchen aid that was a microwave/convection combo . The previous unit felt like better quality materials ( buttons,interior material,door weight etc). Although our previous unit only lasted about 4-5 years before the door fell apart and the display malfunctioned. Replacement door would have been $300. This new unit was $700 new, but we found open box in “excellent” condition for just about $300. It feels cheap by comparison , makes noises when running,door squeaks but works fine otherwise. Hoping to get more years from this unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is larger and more powerful than my old one--30 yrs old! Because of the size, it does stick out a little further. Also, the door doesn't open quite as far as my old one! It didn't even have a turntable, so am enjoying the new one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement for 15 year old Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 stars is because my first unit lasted 1 week, then shorted out while not in use. The second unit has been working without any problems for 6 weeks, hopefully for a few more years. The only other issue I experienced it that it was a much tighter fit than my previous unit. I learned to lubricate the sides of the cabinets to facilitate mounting the unit. Now, I am delighted with the unit's operation. The steam sensor had prevented boil overs, and over cooking dinner plates with different ingredients. The popcorn button successfully cooks a serving from bulk popcorn in a silicone popper. The stove light is very bright, and the fan has three settings. There is a option to externally vent the fan, if your kitchen has a vent. There is a wire rack for heating multiple dishes, and the sensor can tell how many plates are in the oven. The vegetable button will toggle frozen, fresh and number of cups, and the potato button cooks potatoes much better than any unit I have used. One last comment, although 2 people are recommended for installation, I had no trouble mounting the unit by myself, a 50+ woman. I can recommend the Kitchenaid microwave as a reasonably priced over the stove unit for a family or singles.

    I would recommend this to a friend
  • Pros mentioned:
    Sensor cooking

    Rated 5 out of 5 stars

    Microwave perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the auto fan comes on when using my stove without me having to turn it on! Smart technology and great selections for all types of micro waving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking microwave, perfect cooking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, very happy with it. Nice price for this level of microwave, worth the price. Installation was fairly easy, just tried not to rush through all the steps. Recommend watching some YouTube installation videos for this model. Looks nice in the kitchen with our other KitchenAid appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate with lots of features and appearances is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave!! Looks great and works amazingly! So happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Bigger than old microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item so it would match our new stove. It was really more microwave than we really needed and it is bigger than the one it replaced. Because it is bigger and the door hangs lower, we have to be careful to not get bonked in the head!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Nice clean design, well designed controls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The KitchenAid microwave is easy to use. The controls are logical and clearly labeled. Streamlined design is attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product and and we love the look and the power it provides. By far one of the best appliance we have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    More of a higher end appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen aid microwave is better quality than prior over the stove unit. Noticeably quieter. Weak point of all of them seems to be the durability of the handle . Replacement of a broken handle is a dubious DYS project. This unit has a metal rather than plastic handle which I hope will last longer. Working well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave! It's so quiet and very easy to operate! I'm so glad we chose this one. We previously had a Samsung which only lasted 13 months! Never again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the size and functions. All of which are easy to use. Kids love popcorn setting. Biggest surprise was how easy it was to install ( takes 2 people )

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new microwave. It’s easy to use, quiet, and the signals are loud enough to hear, but not obtrusive.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Looks good and is quiet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, much quieter than the Kenmore unit this replaced. Works fine, I guess I could have used something cheaper but this matched the new fridge and range so we had to get this model. I installed it myself because I find the price charged by Best Buy too much for a microwave install.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Light

    Rated 4 out of 5 stars

    Very quiet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is noticeably quieter than the premium model it replaced. It has a strange non stainless finish inside, I don’t know how it will hold up. Owners guide is basically useless, talks about “two level cooking” but doesn’t explain what they mean etc, no guides for sensor cooking etc. Keypad is backwards from several popular models, the start button is close to the door, while the cancel is at the outer edge (not normal for right handlers who rest hand against edge while thumbing buttons) and other slightly wonky design decisions. Light on bottom is not LED so you will be regularly replacing bulbs and the light timer is pointless, can’t schedule it as a night light. Handle is huge and easy to grasp but design only matches other appliances of same make, not generic. You can’t customize the loudness of the timer or the brightness of the display. Installation was standard but read first, the support is at the very bottom and this is a large unit, had to cut inches from my backsplash tile to mount it, not happy about that. Fan is powerful and has many settings including automatic on if too much heat from stove, it’ll scare you first time is goes to high by itself!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really nice microwave!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice! Looks beautiful! Easy to use and clean! Lots of settings! Very happy with my purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Very quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with this microwave, it is quiet, easy to use, does a great job. First kitchen aid appliance I have purchased will definitely consider another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great looking microwave and no problems with performance. The underneath light could be more to the front

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great multi function microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Microwave! Very quiet. I like the chimes when food/drink is done instead of a loud beeping. Cooks very well & fast & even. No hot spots. Has so many functions! Matches my new KitchenAid 3piece suite of appliances. Very beautiful style! The only thing I miss from my old GE microwave was the button 30 sec. just one or 2 touches to heat up my hot drinks. Now I have to touch 4 buttons for 30secs.

    I would recommend this to a friend
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