The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Perfect replacement
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use buttons and button to open & close is smooth & quiet.
My Kitchenaid trim was 1/16” too small, so had to custom order trim from “Micro Trim LLC”.
They did a great job and shipped a week later for $259.
Although I like the new Kitchenaide as much as the 10 yr old one, I wish they would take sizes and trim into account when designing new equipment.
I would recommend this to a friend
Rated 2 out of 5 stars
To lock or not to lock.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The child-proof safety feature is a good idea until it fails to work. I tried disabling the safety option. It did not work as expected. Instead of being able to open the oven door by pressing the the button, it no longer works. The oven door is now "permanently" locked. That's why I'm returning it.
Of course, YMMV. It might work for you.
This review is from KitchenAid - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - Black Stainless Steel
No, I would not recommend this to a friend
Brand response from KitchenAidTeam
Posted .
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Customer reviews from kitchenaid.com
User rating, 3.4 out of 5 stars with 79 reviews on kitchenaid.com.