Customer Ratings & Reviews
- Model:
- KMCS3022GSS
- SKU:
- 6051072
Rating by feature
- Performance
Rating 4.2 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
Customers are saying
Customers are positive about the 2.2 Cu. Ft. Microwave with Sensor Cooking's size, ease of use, quality, quiet operation, and sleek design. Many appreciate its large capacity and fast heating capabilities. However, customers are negative about the door, citing issues with the opening mechanism and sensor functionality. The door's operation is frequently described as difficult or loud.
This summary was generated by AI based on customer reviews.
Excellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mr. Lee is very knowledgable and helpful. I will recommend him to my family and friends
I would recommend this to a friend- Cons mentioned:Door
KitchenAid Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave. I can't believe how quiet it is. It cooks in less time than my old one. The only thing I would change is the button to open the door needs a strong push to open. I hope it limbers up with time.
I would recommend this to a friend King World's Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great products. I would recommend this product. Thanks.
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Owned for 1 year and there are no issues.
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No good looking , same features like others one, I don’t know why is so expensive
I would recommend this to a friendEasy and convenient n large inside space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love glass turntable, large space inside, popcorn quick pop
I would recommend this to a friend- Cons mentioned:Door
Damaged microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave delivered damaged on the side. Replacement didn't fit. Orginal put back in but door didn't open. Have asked for a refund.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using all the time and yes like it very very much.
I would recommend this to a friendPoor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this iem in May to replace another one of the same brand that was only 3 years old. I just heated something in the microwave and now if I close the door, the turntable keeps turning even though there is no time left. Extremely frustrated with this product.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello AnnM, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu
Unreliable
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this model about 2 1/2 years ago. It failed. Kitchenaid refunded my money. Since I needed the same size microwave I bought another; it failed. Money refunded. This February I purchased the third unit and it failed around September 15th. This is a very poor product that does not last.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Skip, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Unhappy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this microwave is overpriced and I'm not happy with the product
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, LGYV. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Pros mentioned:Ease of use
KitchenAid quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is easy to use and heats up the food very evenly.
I would recommend this to a friend We Will See...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I purchased lasted barely 2 years. I purchased a second one from Best Buy because it matches all the other appliances in my kitchen. It was promptly shipped but did arrive with a dent on the side (where the brains of the unit are located). Since it won’t be seen, I kept the microwave and I’m hoping it lasts longer than the first one.
No, I would not recommend this to a friendHad to Buy 2 to Get 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase was due to failure of prior version in two years and the return was not accepted. As it was built into cabinets with trim, I had to purchase same unit again...
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Holes, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Crushed on arrival - Again!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived crushed in box on arrival. Second time. Not available to replace as not in production anymore.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Pros mentioned:Ease of use
Great color! I like the large size.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave! It is easy to use and looks great in my kitchen!!
I would recommend this to a friend KITCHENAIDMW
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had 2 of these in 2&1/2 yrs. and both of them have broken down. The magnetron went out in 1st one, the power supply went out in the 2nd one. Poorly made internal components.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello GEMicrowave, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed new on Monday, clock resets to 0:00 constantly. Close door gets error message, Called Kitchenaid, Microwave is on a exchange program
No, I would not recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product does a great service besides is very beautiful
I would recommend this to a friendCustomer Service Abysmal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not the right size for my kitchen. I spent 2 hours on hold with Best But customer service. The person said that they were connecting me with a supervisor and never did. All I need to do is exchange this product for one that fits into my kitchen.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hannah. Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps.
