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Customer Ratings & Reviews

KitchenAid - 20 Cu. Ft. French Door Counter-Depth Refrigerator - Black stainless steel-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 464 reviews

91%
would recommend to a friend

Pros

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Customer ratings & reviews

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Page 1, showing1-20 of 275 Reviews
  • Rating: 5 out of 5 stars

    One of my favorite appliances purchased

    Posted
    Steve
    • My Best Buy® MemberMember

    Moving into my new house I purchased several appliances. Of these I purchased this Refrigerator/Freezer. I’ve had it about two years now and have been surprised how well it’s held up. I’ve had zero issues with it. It is really easy the quickly change shelves around to maximize functionality and the filters last their advertised life span. The freezer space is a bit tight sometimes but we make it work. This could easily support a family of 3-5. Any size larger in the household you might want more space for the freezer. I would by this again if I needed one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for half the cost of top model

    Posted
    JQAQ
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased the refrigerator as part of kitchen remodel. I love the shelves. A place to store tall items if I need. I also like the shelves on the doors. They are designed to maximize storage.Food stays fresh 2 to 3 times longer than in my other refrigerator. The ice maker ice is a small slice ice cube. Water dispenser is a hidden gem and works perfect. It has all my bells and whistles and the quality is beyond my expectations. The refrigerator is so beautiful.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It took "two" but it was worth it

    Posted
    Panda
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The first Kitchen Aide Refrigerator only lasted a month....not kidding. It stopped cooling and freezing. Lights were on on but it just was not working. Th second one is in. I love it. The refrigerator (on top) is ample size. The freezer (bottom) is not huge but ample. Ice stores in the freezer (does not come out in front). Water as well is retrieved from the inside of the unit. With nothing showing outside....the unit has a sleek look. It fits in well with my other stainless steel appliances in the kitchen.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great refrigerator

    Posted
    Cheryl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We love our new Kitchenaid 20.0 cf refrigerator. I especially like the wine rack and the inside filtered water dispenser. The freezer holds more than I thought it would, and keeps ice cream firm but not rock hard. The ice dispenser is less noisy than others I've heard. The stainless steel exterior is not fingerprint resistant, but it's not a problem because the handles are far enough away from the doors, so you don't have to touch the surface. The countertop depth looks very nice.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    fell in love with this refrigerator!

    Posted
    Marycb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have been looking for a french door counter depth refrigerator for quite a while. I have a narrow, galley kitchen and I have been changing out my appliances to stainless steel as I can. This refrig has a rich stainless steel finish. The door handles are distinctive. There is plenty of room in the freezer and it makes ice quickly. I like the drawers. the lowest one goes all the way across and has a divider to partition it to your needs. Everything adjusts and I like that nothing is out of reach in the back.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    No Regrets

    Posted
    Stellar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    After endless research on counter depth refrigerators, we picked this one. It's stylish and sleek. The ice maker works great; the in fridge dispenser is nice to have. We're just 2 people, so for us the size works fine.- if you have more members, I feel this would be too small. I love being able to see everything at a glance, and the lighting is wonderful. The freezer is spacious. What's not to like?

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this Frig!

    Posted
    HelenC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My old refrigerator was under a Home Warranty program and died. I needed a refrigerator quickly. I checked on line and decided to go to Best Buy. This Kitchen Aid was an out of box floor model in perfect condition. It had all the features I was looking for including shelving for platters for parties. I am retired and don't need any larger refrigerator than this model but really isn't a small model. It is also counter depth so it doesn't stick out far. It is a beautiful frig and I have had lots of luck with the brand. Great price and great product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Looking

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After looking at many counter depth refrigerators without ice and water on the outside of the door ( we wanted a clean look) this seemed like a good value and great looking one. I had read about the inside water leaking sometimes but after running ( nonstop) 2 gallons through the line (removing all the air) there have been no drips. It also runs very quiet. You can hear it when it drops ice and refills but I think they all do that. Great fridge!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Refrigerator

    Posted
    NRDan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This refrigerator has been great and it provides the perfect amount of space for my household needs (2 Adults) and I believe it can easily satisfy a family of 3-4 people. Having the water dispenser on the inside gives this fridge a sleek look on the outside. Another feature I like that is optional to use is the wine rack, which can be removed if extra space is ever needed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best fridge you'll ever buy

    Posted
    Sammy
    • Verified PurchaserVerified Purchase

    My 2nd kichenaide fridge like this one. The last house sold and with it went the fridge, they wanted it!! We then Had to return a Samsung after having it for a few days realizing there is no comparison to the kitchenaide. so exchanged it, best buy is excellent with exchanges. This fridge is super cold. This fridge is beautiful you get what you pay for 5 stars. It is the classiest cleanest looking chef style high end restaurant refridgerator on the market for this price .

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great counter-depth refrigerator

    Posted
    GinoS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My wife and I are empty-nesters (nine months out of the year) and we decided to retire our 24-year old kitchen fridge. We hunted around and decided on this model. It fits our needs perfectly and looks great in our kitchen. There's not as much room as the old fridge but we don't need as much anymore. We got the Best Buy extended warranty and are very happy with our purchase. It's a well-made refrigerator and I love how it keeps our drinks icy cold!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice counter depth refrigerator

    Posted
    George
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We purchased this several months ago, and we absolutely love it. The style is clean and simple, and the handles look great. We did not want a refrigerator with a water dispenser in the front of the door. The water dispenser is inside, and we have not had any problems with that. We have two boys 7 & 10 that have put it to the test. Great product, and highly recommended.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice refrig! So far, very good!

    Posted
    amfre
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This appliance fits right in (we ordered stainless) with all of out others-- which are not Kitchen Aid. We had a Kitchen Aid refrigerator at another property and were quite pleased overall so when it came time to replace our old (maybe 28 years old!) GE Monogram, we did not want to go down that road again (extremely expensive for repairs!) so the Kitchen Aid was selected and is very nice. Quiet, neat (nice lines) and works well in our house.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It makes my food cold

    Posted
    UTHorsey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This refrigerator does everything. It makes ice, has a water spout and keeps my stuff cold. The towel rack handles are impressive and kitchenaid has included a nice touch with the red caps for a splash of color. The build quality seems more solid than our previous Samsung. It's only been two weeks, but so far this is a great fridge.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great refrigerator!

    Posted
    danzillastompinontokyo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Man the short depth fits perfect in my space. Yet its way bigger then my old Samsung fridge. Love the stainless steel look. Love the water dispenser inside the fridge. The build on the doors and pullouts and storage is extremely solid. All the controls are extremely easy to use. Cools super fast love the ice dispenser. Im a big fan of KitchenAid products and am so glad I purchased this fridge from them

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quiet and Effecient

    Posted
    Traysea
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love a quiet appliance and that is what I got from this refridgerator. I love the inside lighting and the alarm is gentle when the door is left open. We had a power outage the other day for 8 hours and everything in the freezer stayed frozen. Fridge items were still cold. It's pretty and it performs well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sleek counter depth frig

    Posted
    DEF1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have only had the refrigerator for a month, but to this day it is what I wanted. It had to fit into a space in the house I’m in and it did so perfectly. At first, I was a little concerned about the cubic foot capacity and depth of the shelves, but I actually like not hitting my head to get a item at the back of my other frig. It has organizational features which has made finding items easily. So far so good!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    More space than there appears!

    Posted
    PlainJane
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I know this looks like a small-ish fridge, but it actually holds a lot more than I thought it would. In particular: the produce drawers easily hold larger items (ie: head of cauliflower/broccoli/cabbage) that didn't fit in my drawers of my previous & larger Samsung. Much better design. Much better layout. Have had it for a couple of months and great so far!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great so far.

    Posted
    Drew
    • Verified PurchaserVerified Purchase

    We have had this French door refrigerator/freezer for only two weeks but are very happy with it. It does a great job of keeping food cold and we love the way it looks. It is very quiet, it’s in an open concept kitchen/living room and you don’t even notice it’s running except for the occasional sound from the ice maker. Delivery and set up with Best Buy was a breeze.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Fridge

    Posted
    Heamo78
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We replaced our full size Samsung fridge with this counter depth Kitchen Aid fridge so it would fit better in our space. I was so excited to get it and now am even more pleased with how it looks and works in my kitchen. It is the perfect size and look very sleek. I also love the fact it is magnetized so I can use magnets and hang stuff on the fridge. I am so happy with the fridge--- buy it and you can't go wrong. :)

    I would recommend this to a friend