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Customer Ratings & Reviews

KitchenAid - 21.9 Cu. Ft. French Door Counter-Depth Refrigerator - Black stainless steel-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 64 reviews

86%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-6 of 6 Reviews mentioning:
ease of use
  • Rating: 5 out of 5 stars

    Love it!

    Posted
    Hime1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was undecided about this frig but purchased it and I love it. It's easy to use and the water and ice are readily available.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Temp hard to control

    Posted
    dsilver66
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Overall fridge is great easy to use. Only problem we are having is the temp controls and keeping the freezer from getting either too cold or too warm

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great but could be better for the price

    Posted
    PamO
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The refrigerator has clean simple lines but the vegetable bins are a bit flimsy and no egg container. For $3,000+ I expect more. I would have bought a LG or Samsung but they are a bit more bulky for counter depth.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Spacious for counter depth

    Posted
    Refrigerator
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I really like this refrigerator. The water dispenser is inside the fridge and easy to use. . just push in with the glass. I wish the door compartments were deeper for better storage.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Heavenly ... so far

    Posted
    RealDonnie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Replacement for a 25 yr old (no, not a typo) fridge with a broken shelf. This new one's fantastic. Looks great. Incredibly well designed and easy to use. BB matched a better price without complaint, delivered quickly, and installed it perfectly. I know. Something terrible is bound to happen.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great refrigerator

    Posted
    Jodiwer
    • My Best Buy® MemberMember

    We have several rental houses and whenever an appliance dies, we get a new one for ourselves and move our old one to the rental. However, we like this refrigerator so much I don't think we'll be giving it up. This is our first counter depth frig and we like the fact that it's shallowness keeps things more accessible. Not to mention how much better it looks in our space. We also like the narrow tray in the freezer as well as having multiple sections. Makes organization much easier. The removable liners in the door compartments make cleaning a breeze. It's nice that the height is taller than other counter depth refrigerators we saw. And the handles and front of the frig resist marks and are easy to clean. We like the water dispenser in the door for two reasons: 1. it makes the front of the frig less cluttered and therefore in our opinion better looking and 2. in our experience with having so many refrigerators over the years, the outside ice and water dispensers are the parts that go out quickly and repeatedly. In regard to the gap at the back of the shelves that others mention, this has been the case with every refrigerator we've had. The advantage with this one is the gap is wide enough that we can set bottles back there. So we'ven't lost any space. We chose bottles that we don't use too often but they are not difficult to reach and remove. I attached a picture. On the top shelf, we just used two clear low trays that can be pushed against the back so no loss of space there either. We haven't had to use customer service so I can't speak to that but I guess that's a good thing - it means our frig is holding up well!

    I would recommend this to a friend