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Customer Ratings & Reviews

KitchenAid - 21.9 Cu. Ft. French Door Counter-Depth Refrigerator - Black stainless steel-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 64 reviews

86%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 38 Reviews
  • Rating: 5 out of 5 stars

    Great refrigerator

    Posted
    Jodiwer
    • My Best Buy® Member

    We have several rental houses and whenever an appliance dies, we get a new one for ourselves and move our old one to the rental. However, we like this refrigerator so much I don't think we'll be giving it up. This is our first counter depth frig and we like the fact that it's shallowness keeps things more accessible. Not to mention how much better it looks in our space. We also like the narrow tray in the freezer as well as having multiple sections. Makes organization much easier. The removable liners in the door compartments make cleaning a breeze. It's nice that the height is taller than other counter depth refrigerators we saw. And the handles and front of the frig resist marks and are easy to clean. We like the water dispenser in the door for two reasons: 1. it makes the front of the frig less cluttered and therefore in our opinion better looking and 2.in our experience with having so many refrigerators over the years, the outside ice and water dispensers are the parts that go out quickly and repeatedly. In regard to the gap at the back of the shelves that others mention, this has been the case with every refrigerator we've had. The advantage with this one is the gap is wide enough that we can set bottles back there. So we haven't lost any space. We chose bottles that we don't use too often but they are not difficult to reach and remove. I attached a picture. On the top shelf, we just used two clear low trays that can be pushed against the back so no loss of space there either. We have not had to use customer service so I can't speak to that but I guess that's a good thing - it means our frig is holding up well!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Refrigerator that Exposes its Contents!

    Posted
    Issiebess45
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We had owned the identical refrigerator in our Tulsa home although it was labeled under the Viking brand. We had purchased it because the handle closely matched the Thermador appliances we had put in a kichen redo. We love how nothing is lost in the interior of this fridge...top or bottom. Everything is very visible! The refrigerator and freezer maintain the temperature the best of any we have ever owned. We chose the model with the water dispenser inside the fridge as well as a container and scoop in the freezer for ice. Unlike the shorter model, the water button inside can be turned on by the carafe or pitcher using only one hand. This lessens the job of keeping the SS exterior clean from water drips, and it creates very sleek lines. This refrigerator is 2" taller than the other counter depth refrigerators. The extra height and no front panel dispensers gives the refrigerator very clean lines. We love this refrigerator!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A great refriigerator at a reasonable price

    Posted
    Stan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We purchased this product to replace a 4 year old Samsung that had major ice maker problems. The Kitchen Aide’s Ice maker is producing ice at a good clip. Additionally the creative use of the space in both the Freezer and main compartment is outstanding. I particularly like the deli drawer that spans the width of the refrigerator, pulls out so that you can easily find what is needed. Finally the flat design of the fron produces a very clean “industrial” look.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best built in look in counter depth fridges

    Posted
    Elwood9
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    If you need to get a counter depth refrigerator for space reasons and want a built in look, then this is your best bet. It is very clean looking with true zero clearance hinges and a door that is much thinner compared to other fridges of this type. 3 features are greatly improved over the previous KitchenAid version. 1) an extra 3 inches taller. 2) the flat door 3) the nicer freezer drawer with magnetic attachment of the ice container.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Heavenly ... so far

    Posted
    RealDonnie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Replacement for a 25 yr old (no, not a typo) fridge with a broken shelf. This new one's fantastic. Looks great. Incredibly well designed and easy to use. BB matched a better price without complaint, delivered quickly, and installed it perfectly. I know. Something terrible is bound to happen.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    love, love, love it!

    Posted
    tgally
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I did months of research on many refrigerators before purchasing. This one is so well laid out, lovely deep dark black (did not want the stainless steel black bc it is not a true black.),love the water inside the fridge, to keep the door looking flat and clean. prefer no ice maker bc they are so noisy! am super satisfied.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Refrigerator

    Posted
    Jose
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great interior layout with nicely adjustable shelves. Love the wine bottle rack, and the inside freezer ice compartment with a scoop instead of accessing the ice/water on the outside, which constantly needs to be cleaned.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this Fridge

    Posted
    CCanclini
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is the second Kitchen Aide refrigerator we have purchased. I love the clean front and water dispenser inside.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Spacious for counter depth

    Posted
    Refrigerator
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I really like this refrigerator. The water dispenser is inside the fridge and easy to use..just push in with the glass. I wish the door compartments were deeper for better storage.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Why wouldn't you want this in your kitchen?!

    Posted
    Jenn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The refrigerator is absolutely perfect in my kitchen. I love the way everything just seems to find its place on the shelves, the built in water filter, and the sleek look.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the fridge

    Posted
    Richl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Love the fridge, and Best Buy was so helpful from purchase to delivery. Also the ice maker didn’t work so the geek squad came right out to replace it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Just what wife wanted

    Posted
    Rich
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It was just what my wife wanted and price is good. She looked at many refrigerator and thus met her requirements.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Super Clean Look

    Posted
    AAnalyst
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We really wanted a fridge without water on the front due to the aesthetics. This fridge looks great, is very quiet, and we've never had any issues.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great counter depth fridge

    Posted
    MSGR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I love my kitchen aid refrigerator. The water in the side is always cold and leaves room on the door to fit more.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Counter Depth but spacious

    Posted
    GooseDU
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We have enough room in this fridge even though it is counter depth. Many others did not have nearly the interior space that this Kitchenaid has.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it!

    Posted
    Hime1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I was undecided about this frig but purchased it and I love it. It’s easy to use and the water and ice are readily available.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice looking refrigerator

    Posted
    estoces
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Looks good and bottom freezer makes it less cluttered inside than my old refrigerator which had more cubic area.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great fridge!

    Posted
    JoeyJojo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Looks great and functions well. I love the interior water dispenser. Freezer is surprisingly spacious.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great fridge

    Posted
    Nibor
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This fridge is a great counter depth. Like water dispenser inside door of fridge.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect fit

    Posted
    MOMMOMS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Fridge is perfect depth for my counters. Plenty of beverage storage. Produce trays just a little small

    I would recommend this to a friend