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Customer Ratings & Reviews

KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 56 reviews

89%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 56 Reviews
  • Rating: 4 out of 5 stars

    generally pretty nice, with a few quirks to note

    Posted
    wasifs
    • Verified PurchaserVerified Purchase

    This fridge replaced my 20 year old Roper with traditional layout - white - freezer on top fridge on bottom. The French door design is pretty nice if you can remember which side you stored something. The convenience drawer makes it so you have to open both doors at once, but again works pretty well – I sort of wish that it was designed split as well. I would say that the door trays are a little less substantial than I would prefer, but work pretty well (for instance, I accidentally knocked on one of the upper trays from the bottom and almost dislodged it - but I'm getting used to it, and it is nice that they can be removed and washed. The fridge seems to be keeping my produce and other items nicely - they last a lot longer than in my old fridge. Also, It's doing a great job with the ice - nice and filtered - so no fridgey smell. The two gripes I have with this thing are 1. the water dispenser on the inside left hand side of the fridge shoots out water in a very strong stream, and often the water splashes out of the glass and spatters – especially if you’re using a smaller/shallower glass. There should be control over the pressure (especially since you have to use two hands anyway to hold the cup and press the internal button - couldn't KitchenAid have just made it a lever, dial or something like that?), and there should be something to catch the spattering water, instead of it just spattering on the inside of the fridge (although the spattering is not that much - it's a design flaw). 2. When you open the doors independently, and then close them, the right hand door works really smoothly and always closes. The left hand door (which in this model is the smaller of the two) has an integrated 'piano' latch that's spring loaded to aid in sealing the French door design. If you don't close the door with a specific force, and speed, sometimes the door won't close fully, or sometimes, because of the way it's designed, will pop open the other door and leave it slightly ajar (at least the fridge has a door alarm – even though it takes a few minutes to sound). But generally, if you conscientiously close the doors, they work well. The water tastes great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Fridge

    Posted
    mycatisfat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I thought I had simple taste in appliances until I started shopping around for a refridgerator. I needed a stylish looking fridge in white to fit a space in my older home. Most fridges now don't ceom in white or they're massive. The sales person helped me find this unit which checked off all the things on my list I was lookng for. This fridge had all the features I was looking for and is a very nice looking unit. It has an ice maker, a water dispenser inside, and easy to use drawers and shelves. I feel that it's a good value for the price and it is very well built.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Died after 3 days

    Posted
    Alimoy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Obviously I got a lemon. We were pleased initially and but the control panel died after 3 days of having the refrigerator. I just cannot give it a higher rating. I suppose things happen but very disappointed in Kitchen Aid - "top of the line" ........ We have been with out a fridge for 4 days now - apparently Best Buy cannot get us a loaner unit today (they really have not been accommodating or helpful) and I will not receive the replacement fridge until Christmas Eve.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    extremely bad installation

    Posted
    Judy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The Geek Squad did a really lousy job on the installation of this item. They left (a) stickers on all the doors (b) installed a drawer top that FALLS APART every time the tray is opened and (c) i cant even open the freezer door or any of the french doors without rolling the fridge across the room. They had me scheduled for a 4 - 8 pm delivery and called at 11:30. This was friday, today is tuesday, clearly they more or less just "dumped it off". I'm giving it a low rating due to the very very VERY poor installation.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice Fridge but Handles are an Issue

    Posted
    sailgirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I love the look of this fridge along with my other new Kitchenaide appliances in my remodelled kitchen. The guys came and installed my fridge. The handles are not tight and I was told this was a manufacturer problem... not good for the price paid! I am planning to call and see if new handles could be installed for an improvement.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful French door refrigerator

    Posted
    Doncha
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This refrigerator has terrific space for only 33 inches wide. Both my husband and I are pleased with its looks, the space, and the nice size freezer also with the pull out baskets. As someone with arthritis, It is a delight to not have to bend way down to look for something inside. We had checked out many refrigerators to fit into a relatively small space and this one not only worked, but looks great too.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Kitchenaid fridge

    Posted
    Sandy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had originally purchased the 33" version of this fridge, but it was too large for my space. This one is a little too small. I wish there was something that was in the middle of these two units. I've found that trying to remodel a kitchen is very difficult for the sizes offered if you don't want to do a full demolition of your kitchen and build the cabinets to fit the appliances.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great looking appliances

    Posted
    Ramjet
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Very happy with our purchase of Kitchen Aid appliances.They are a great looking set.Great help from our sales rep.They cross check prices with other stores to be sure you are getting the best price,plus you get 10 percent off if you buy complete set.The delivery crew also did great job setting and hooking the appliances up.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great!

    Posted
    Babs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Had 3 Samsungs within 1.5 years and 5 ice makers which did not work. Upgraded to this Kitchen Aid. Best decision ever! Not only do the bins come out without having to open both doors but it is very flexible in design on the inside and has a filtered water spout on the left wall of the fridge. So PLEASED!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Looks Great, But...

    Posted
    MarleneC64
    • Verified PurchaserVerified Purchase

    After a long awaited delivery process, and I do mean long...nearly three weeks, the item delivered, dented door and all. After set up, it took time to cool and we have noticed the doors don't always seem to want to seal. Looks great, but I don't think it functions like it should.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    So Far going good

    Posted
    Lmooney
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We just purchased this fridge. It is very nice and I love the interior. The only complaint I have is that I wish it was fingerprint resistant. I originally was going to get a fridge that was fingerprint resistant but I really wanted Kitchen Aid but they do not do this. Other than that I love it so far.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very pleased

    Posted
    Tristan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This refrigerator fits our needs very well. We had to work with limited space and it fits the area perfectly. There is plenty of room in the refrigerator. Only negative comments would be that the the freezer is quite small and it easily shows fingerprints.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    KitchenAid french door

    Posted
    NolePat

    If I could give a 4.5, I would. Produce lasts much longer, much more usable space than a side by side. The 4.5 would be because of the water dispenser. No problem being inside but the 2 handed operation is inconvenient. Otherwise we love the unit.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    KitcvhenAid french door

    Posted
    NolePat

    If I could give a 4.5, I would. Produce lasts much longer, much more usable space than a side by side. The 4.5 would be because of the water dispenser. No problem being inside but the 2 handed operation is inconvenient. Otherwise we love the unit.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice refrigerator

    Posted
    Debbie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We had our old Amana refrigerator for 26 years and was well made. This Kitchen aid is very nice but I was surprised how cheaply it was made. Looks great and love the handles.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Refrigerator

    Posted
    Beachy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I love it. The first time I used the inside water dispenser, it leaked but after I flushed it( you are supposed to flush it the first time before using it) it works fine- no leaking. It is bright and easy to organize your food.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent products

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We purchased full kitchen aid appliances and could not be more happy. The staff at Best Buy and the installers were absolutely the best in the business. Highly recommend Best Buy and there installers and highly recommend Kitchen Aid appliances

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great fridge

    Posted
    jeremyb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This fridge has all the features that my wife and I wanted. Since we only have a 33 inch space for the Fridge we didnt want water in the door since it takes up space and this fridge offers water inside the fridge.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Fridge!

    Posted
    6Sage6
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It's pretty, lots of organized storage, works perfect so far. One door shelf was cracked so I called the factory and they are shipping out another one, no problem. Happiness.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect fit

    Posted
    dmk585
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We needed a 33" wide fridge. This fit the bill. Quiet, sleek. Lots of ice, but small cubes. Water inside fridge is nice but wish you could operate with one hand. Overall very pleased.

    I would recommend this to a friend