Customer Ratings & Reviews

We like the fridge, but had to get help with customer service; because the first one delivered had no prongs. The second had drawers that wouldn’t work. Yeah pretty much a night mare. It’s too long of a story of how many tech people came out and didn’t know what they were doing?

Whether you’re looking for built-in refrigerators or freestanding refrigerators, you can’t go wrong with premium refrigerators from KitchenAid. Our Refrigerators are designed with a bold blend of design and functionality to help you keep all your ingredients fresh and easy to find, while making a statement in any home cook’s kitchen.

Over all a decent refrigerator. Ice maker is a little loud. Going to the counter depth lost a lot of space. Drawers seem cheaply made on the handles.

I had a 3 yr old Samsung with a broken ice machine that was never able to be repaired and a freezer that randomly shut off. This fridge is top notch! Matches all of my other kitchen aid appliances. The ice maker is AMAZING! This is our 2nd. The first one had a leak. Best Buy replaced it immediately and were super awesome about it. I recommend this refrigerator if you don't want to spend the $$ on a sub zero, but want a good looking fridge with clean lines.

Interior space is not well planned compared to Samsung. Shelves and drawers are flimsy and sure will break with in a year.

An improvement over our GE. Nice clean look and has a very constant temp. Love the ice maker

Great design, excellent features and looks awesome.

So far so good. Haven't had this fridge for more than a month yet, but so far we love the look, fingerprint shield and its doing everything it needs to.

We are very happy with this purchase. It works well and give plenty of space.

We went into our local Best Buy store on a Tuesday to find a specific side-by-side counter-depth refrigerator to replace a similar unit that had given up the ghost after fifteen years of loyal service. The salesman was very knowledge and in minutes we had a new KitchenAid refrigerator that met our needs on order for pick-up on Friday. It was a pleasant experience and we were quite pleased with our new refrigerator.

Great product excellent easy to functions ice machine works great crushed ice and rock ice. Anybody can hook it up. Nice finish plenty of room for all your needs.

We needed a refrigerator that was counter-depth and no wider than 35 1/2". this one fit. Still getting used to this unit but so far it performs well

Ice dispenser is very loud other than that everything works great including the lighting inside which is great!

This is the second time we have purchased this KitchenAid Refrigerator. The last one was left with the house we sold and we liked it so well that we purchased it again for our new home. We like the counter depth the way it is laid out inside and amount of room it has. The indoor ice and water work well and the controls work well.

Really disappointed in this refrigerator. Since I bought it, the temperature doesn't stay at the setting I put it on. So if I put it on 35 degrees, the fridge doesn't stay at that temp but goes from 35 to 40 then 20 to 30 then 40. The ice maker also broke so we can't use it right now. The quality of the plastic shelves aren't good, they feel cheep. We thought we could move the shelves to any position on the side door, but only certain shelves fit so it's not flexible with arranging items. Also, the freezer has a layer of frost on the back wall. This has to be a loudest water dispenser I've ever heard. I would not recommend getting this refrigerator.

The refrigerator is exactly what we hoped for. We just moved to a new house and the completion date kept changing. No problem-it was easy to reschedule delivery many times and finally it was delivered on time in perfect condition. We were used to a side-by-side Sub Zero but this refrigerator is wonderful. Water dispenser with filter and ice operates without any issues.

Excellent, attractive. One star off because water dispenser and icemaker failed after one week.

I've always considered KitchenAid to be a premium product and this fridge does not dissapoint. After going through 2 Samsung refrigerators it was time to stop worrying about saving a few bucks and purchase a quality refrigerator.

Excellent delivery and set-up, after registering product online I read the owners manual and learned how to use everything. Very sleek modern and lots of space to organize the way you want with adjustable shelves. Great water and ice maker with max cool, LED lighting and fresh filters. Very happy to recommend!

I rated it a 3. Kitchen Aide is a normally a good refrigerator. However I just received it and it’s building up ice on the side door., I think though it’s because the door may not be aligned . But I find out this Saturday when the repair man comes in. Purchase star was last year but I didn’t receive it till 2021 I would still recommend Kitchen Aide though.