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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 684 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers recognize the 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator for its high-end look, thoughtful design, ample size, and quiet operation. Many appreciate the bright LED lighting, generous capacity, excellent temperature control, and fingerprint-resistant finish. However, some customers have expressed concerns about the drawer quality, the water dispenser's occasional interruptions, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 684 reviews
  • Rated 5 out of 5 stars

    A great delivery

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered my refrigerator up 44 stairs and never stopped smiling. Put it into place flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had previous model for 10 years. When it broke was able to find similar replacement. They price matched against Home Depot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchenaid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is beautiful and it has all the features that I want. It looks perfect in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first kitchenaid side by side was broken but the 2nd arrived in one piece!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was excellent very pleased with them They cleaned up after themselves. They went out of their way to be helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage Refrigerator.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice refrigerator at a very good price as a second unit for the hpuse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen aid refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your installers were very knowledgeable and informative and polite excellent,,!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 1 out of 5 stars

    Just a bad product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a bad fridge, had to change it 3 time before we got another brand, came with dents, doors not level

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, Ivan. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Great Selection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed. Having to adjust to a smaller fridge, otherwise WONDERFUL SELECTION.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 1 out of 5 stars

    KitchenAid Side by side

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is broken already. The ice maker and water dispenser stopped working .

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, DianeI. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    great frig

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great frig. Veggies stay crisp, foods stay fresh longer, and I love the icemaker in the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love all the features especially ice maker!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for me! Love the door ice dispenser! Looks great in my kitchen and all the special features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator fits perfectly. Smartly arranged spaces. I love all the features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ?????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will review when delivered, hard to ecvaluate a productwhen you do not have it

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 1 out of 5 stars

    Front bottom doors do not line up evenly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front bottom doors do not line up properly it has been six units two units damage one unit freezer does not work the other three the doors do not line up on the bottom

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Bruno10, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 3 out of 5 stars

    Good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves a bit small....display difficult to use....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a great product, will always purchase from BestBuy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didnt recieve it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got the item so i was never able to use it my self, but the person on the phone stated it had an electrical problem

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello, we are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Rated 5 out of 5 stars

    KITCHEN AID

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT!!! AWESOME!!!!!! I LOVE IT!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable room for a counter depth refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable room for a counter depth refrigerator. Definitely worth the money.

    I would recommend this to a friend