Customer Ratings & Reviews

Love this Refrigerator. I will never loose food again. The lights make it so easy to see everything. the drawers are bright and clear. The storage space on the doors is amazing. All my bottles fit there. The only negative thing I have to say is you have to get used to the ice machine. it comes out really fast and you have to press and let go then it comes out. first few times I had flying ice cubes everywhere.

Love this refrig. The doors to refrig open at a perfect height/width for kitchen. Freezer is easy to open/view. Goes very well in our somewhat small kitchen; yet this refrigerator is not small. (That's the point I want to make....our kitchen is small, but this refrigerator fits well and is a very good size.) Also adds class to our kitchen. It is classy.

We have had used KtichenAid appliances with much success and satisfaction. When purchasing new kitchen appliances for our most recent house we went with an entire KitchenAid selection. We decided to go with a French door style refrigerator, and for the most part are happy with it. We are still attempting to figure out the best shelving location and the freezer section has a sliding top shelf that seems to be more in the way than helpful. But overall the unit functions well and looks very nice in the house.

This fridge is unreal. Anybody that’s on the fence between this one and the fridges at the next tier down needs to put their hands on one and feel the quality difference. The last two Samsung’s have been ok, but this is next generation. Still plenty of space with counter depth and all of the features are definitely useful. No more “good idea, but bad execution” features on this model. Every feature is useful.

Love the fridge and it’s design. Looks great in the kitchen. Only had it a month but works great. Love the flexibility of its various compartments to accommodate the things we put in the fridge. It is a counter depth fridge but interior space is maximized and accommodates our needs.

I purchased this refrigerator because style and uses. It not only looks great and well designed to fit all food items perfectly. The only complaint i have is it does not produce enough ice. I definitely recommend!!

First time w French doors, and lower freezer. Outside of getting used to the huge change from a traditional refrigerator/freezer, its a nice refrigerator. Had an issue with water leaking from dispenser, but Best Buy replaced with no further questions. Shelves can be adjusted, which wasn’t explained on first installation. So there is more flexibility than first thought. Costco people may find challenging, since bottles and jars are larger and take up room and door space quickly.

This fridge is so awful. I've had it for less than 2 years and it keeps breaking. It will start freezing up deep inside and then the fan hitting the ice starts making a rattling sound and I know the whole thing will stop working within weeks. They've already replaced so many parts, including the mother board. It feels like it's just a poorly engineered fridge. Now that I'm past the first year, Best Buy has washed their hands of it, and Kitchenaid is barely helpful still charging me for service calls despite the warranty on parts. I regret buying this fridge.

Definitely the best looking counter depth refrigerator currently on the market. Energy Saver mode is not recommended for high humidity environments as it might leak from the ice maker; I was unaware before I purchased. I would have still purchased it had I known. It took some getting used to as it does not sound like the Kitchenaid refrigerator I replaced. The fact it’s an American company & America made was definitely what drew me to purchase another Kitchenaid.

At his point, I just want my money back. Bought this model 4 months ago. Initially, it arrived with a huge dent in the front door. We sent it back and Best Buy replaced it with a new one about a week later. With that one, the water dispenser didn't work at all. So we sent that back and Best Buy replaced it with another new one. That one worked for 3 months. Then it didn't cool at all. Had to call Whirlpool to schedule a technician to service it. Had to wait 2 WEEKS before someone could come out. Once he got here, he found that TWO of the fittings were not installed so it had been leaking coolant ever since we plugged it in. He "fixed" it. Added coolant. But that didn't fix it. Fridge still wasn't cooling at all. Called Whirlpool again the next day for them to schedule service to come back. Had to wait ANOTHER WEEK for him. Turns out the compressor wasn't working at all. Whirlpool had to order that part. Waited 10 days for it to arrive... and another week for the technician to be scheduled. He installed the compressor a couple days ago. Fridge is cooling. But the FREEZER ISN'T AT ALL. So frustrating. I cannot recommend this model. Tech guy had told us this is the 2nd fridge of this exact model he's had to service for the same issues. I just want my money back so we can purchase another brand. We have gone over a month without a refrigerator and using our small beer fridge to tide us over.

This refrigerator was very esthetically pleasing, and Smee wanted a counter depth. So win win, until we got it and very quickly realized that it makes ridiculous amounts of noise. At first we thought that it is working overtime, making ice and all that. We are two months in now and the noise and constant vibrations coming from it are starting to drive me crazy. It literally sounds like a running car outside your window. The muffled buzzing non-stop. We tried to get noise reducing mat, but I am afraid it made it worse. It really starts to work overtime.

Excellent refrigerator with a lot of storage capacity. I was also very impressed with the shelves on the door. They offer quite a bit of variety. The ice and water maker in the door is fantastic!

This would be a 5. But the first one did not work. After taking it home, setting it up, waiting for it to cool. We had to remove, load in a rental trailer again and return it. Then wait 4 days to get the replacement and repeat. This one is working fine. However Joe and Travis were Great!! They made a bad situation much better. We returned to Best Buy Cascade station to purchase another major appliance soon after. Best price best service.

purchase item 4 years ago and a extended warranty. Have had it serviced twice already. Icing issue repaired under extended warranty. 2nd service cracking of interior surface of refrigerator. Extended warrant would not cover claiming cosmetic defect. Advised them that it is not cosmetic but a manufacturing defect and operational defect. Called Whirlpool same brush off and would not cover repair. If they continue to not back their products they will become just like General Motors dropping in customer satisfaction, sending their customers to foreign manufactures.

Ordered for my new home. I can't wait to get recieve it and have it installed. Looks beautiful on the inside and out from the multiple times I've seen it in person. Only downside is there is not an icemaker in the freezer.

I have had this refrigerator for about 2 months. Easy to see what is on your shelves. Efficient use of space. Stainless not really fingerprint proof. Measure your space at home and this in person. Listed dimensions a little less than actual. Barely fits in the cabinet framing.

I got a killer deal on this fridge open box. Definitely worth the money! Love the design.

Love the space and multiple features of this refrigerator. It was though it knew my need for options and were all there. A perfect compliment to my black stainless steel kitchen look and don’t have to worry about the hand or finger prints from the grandkids.

Still getting used to the new design, but I'm loving it! There's room for everything and nothing gets lost as so often happens in other fridges. Produce seems to last a lot longer compared to my old fridge, I love the size and shape of the ice cubes too!

Have owned for a month now. Great design to maximize space. Largest in the counter depth size. We like the ice size (small cubes, not the traditional half-moon shape. Quiet. Bottom freezer is well-built while many others don't have same fit and finish.