Customer Ratings & Reviews

Love the refrigerator, but at times it is loud. It has a lot of space and like the water dispenser

Ordered for my new home. I can't wait to get recieve it and have it installed. Looks beautiful on the inside and out from the multiple times I've seen it in person. Only downside is there is not an icemaker in the freezer.

Beautiful refrigerator- both inside and out! The wood serving shelf and LED lighting make this the most elegant and dramatic fridge I’ve ever seen. Lots of storage options and flexibility for different types of food packages. Ice maker is fast and efficient. My only complaint is the price.

This is an excellent refrigerator. It's our first counter depth so we are still getting used to the placement of items but overall it looks terrific in our new kitchen, makes artisanal style ice that lasts a long time and overall we are enjoying it. The one drawback is that it seems to run a lot. We have contracted KitchenAid service and they are sending someone out to check it.

If you purchase this refrigerator be sure to purchase the extended warranty - you're going to need it! Warning, the manufacturer warranty is only for 1 year. That's not much coverage for a $3,699 frig! The ice maker went out after just 18 months and now I'm stuck with a service call and associated charges. My wife and I are the only ones living in the house, so the ice maker isn't heavily used. In my opinion, I would recommend shopping around for a less expensive refrigerator. At least you're not out that much money if it goes out. It's just not worth the additional money for the quality of the product.

Great looking refrigerator and very functional. Only downside is small storage in the ice compartment.

Beautiful user friendly design fitting for my new condo.

Beautiful fridge, cool lights on the inside, with cool wood trim also. It costs around $5k with tax though... not sure why I have this or why anyone would "need" it. Strangely has issues fitting in more than a few tall bottles on the inner door panel due to many shelves the unit comes with. Overall, this is a $5,000 cold box so make of that as you wish.

Counter depth with plenty of storage space. The freezer is on the bottom and is a bit awkward but functional.

We had had this refrigerator for about a month and so far we have not had any problemsIt is a great and beautiful refrigerator !

This fridge is so awful. I've had it for less than 2 years and it keeps breaking. It will start freezing up deep inside and then the fan hitting the ice starts making a rattling sound and I know the whole thing will stop working within weeks. They've already replaced so many parts, including the mother board. It feels like it's just a poorly engineered fridge. Now that I'm past the first year, Best Buy has washed their hands of it, and Kitchenaid is barely helpful still charging me for service calls despite the warranty on parts. I regret buying this fridge.

Beautiful fridge, but I can only score it a 2 because the ice maker is terrible. It freezes up so the mechanism cannot turn, it produces too-thick trays of ice that will not break up, and there is now a water leak out the side of the front compartment that drains quickly onto the floor. For what this things costs, I should not be having these issues.

We purchased this over a month ago as an open box item. I’m so happy with my purchase. It’s sleek and I can see everything. It just fits fridge organizers without an inch to spare. It will not fit a large pizza box, but a 9x13 casserole dish does fit. So many nice features and a beautiful interior.

I got a killer deal on this fridge open box. Definitely worth the money! Love the design.

I love everything about this fridge. The inside is beautiful. Lighting in the fridge is very good. I would say if you have a family of 2-3 kids u might need to purchase a 2nd freezer. Can't talk about the water & ice dispenser because we have well water so we chose not to hook it up.

This refrigerator was very esthetically pleasing, and Smee wanted a counter depth. So win win, until we got it and very quickly realized that it makes ridiculous amounts of noise. At first we thought that it is working overtime, making ice and all that. We are two months in now and the noise and constant vibrations coming from it are starting to drive me crazy. It literally sounds like a running car outside your window. The muffled buzzing non-stop. We tried to get noise reducing mat, but I am afraid it made it worse. It really starts to work overtime.

This is not a reflection on Best Buy, only KitchenAid. We have used their products for years and had been very happy. For a new home we built we again chose KitchenAid products for the kitchen and bar areas. Their stainless steel is such poor quality that you will almost immediately see the surface start to breakdown and rust. It has happened particularly badly on the dishwasher and refrigerators. We have had the fronts replaced and it happened again, only now the short initial warranty period has passed. So we will have to live with rust spots on them. They are using something that they call "stainless steel" but it certainly is not.

We bought this as part of our set, really like it. The water dispenser was acting up; we replaced the filter and it has improved somewhat. The manager at Best Buy has been wonderful to work with, sent a Geek Squad tech out to check it out. Also told us that they would replace it with a different unit if we wanted. Other than that, we love the space and the space-saving features.

We are in love with this fridge. We recently moved into a new home and it had a small older fridge in it but we were needing something larger and more functional. This was perfect. It looks fantastic and is large enough to fit everything we need plus more. The installation was fast and easy.

Beautiful looking appliance. Works great. Counter depth fits well.