Customer Ratings & Reviews

love the fridge but the ice maker is not working so good after just one year. Come on Kitchen Aid, you charge a premium and your item should last a lot longer

We are absolutely in-love with this fridge from an aesthetic pov. It constantly wow's guests and I never thought I would care about a fridge as much as I do this one. It is not without its shortcomings, however. -Water Filter: they claim this should last 6 months, but we've somehow managed to go through TWO in 6 months. You cant ignore it either as the fridge will beep at you until you replace it. -Ice maker: No real issues other than it makes very little ice. Don't plan on ever filling a cooler or even serving a party of more than 6 people with this thing. Ice itself is great though.

My Kitchen Aid refrigerator is not only great looking but it’s very functional. Only drawback is the ice compartment is small but I can live with that.

We’ve had this Fridge for about month and absolutely love it. It has the feel of a built-in without the price. The interior is spacious and well thought out. The only negative I’d say is the amount of ice it produces. However if you set it to max ice it’s fine. Definitely grab of ice a bag and put it in the freezer if you have a party planned.

Very spacious for a counter depth refrigerator, sleek design. The ice maker is kind of loud but it would not prevent me from purchasing again.

Excellent refrigerator with a lot of storage capacity. I was also very impressed with the shelves on the door. They offer quite a bit of variety. The ice and water maker in the door is fantastic!

I absolutely LOVE this refrigerator! KitchenAid does not disappoint! With this model the refrigerator is VERY spacious. This is wonderful for customers that love to to food prep or anyone with a big family and needs space. The water tastes better than bottled water for us and we love the size of the cubed ice. Also, its very quiet which we love! The freezer is perfect. We love to freeze soups and gumbo so it's ready to go for those cold days. The freezer comes with areas so it's easy to organize. I love the area just inside the freezer where you can put pizza boxes! Between you and me... Waffles for the kids go here. Just makes my life easier and when they want breakfast they don't have to dig for what they want.

Owned a Samsung for about 10 years prior to buying this one. Pluses are it seems to keep food, especially produce, fresher longer, exterior is better at hiding smudges and shelves are generally attractive and seem better built then our old Samsung. Minuses are some of the shelving arrangements are not optimal, lacks egg drawer and seems a bit smaller inside then the equivalent Samsung. Also, the ice seems smaller and melts quicker then our old Samsung. Collaterally, pacific sales service was terrific, as our first fridge arrived dinged and they are replacing it with no issues, we also found our sales person to be very knowledgeable and courteous. Be careful with KitchenAid, they advertised a rebate on their web site and then refused to honor it because pacific sales is not a participating retailer, also gave us a lot of runaround when we challenged their denial. Finally, a bit pricey versus some of the alternatives. We splurged because we remodeled our kitchen and wanted everything to match so we bought all KitchenAid, also preferred to buy American if possible. In retrospect not sure matching the appliances is worth the premium for this one over alternatives.

Top 2 shelves broke 13 months after purchase. Kitchen aid only uses 3rd party vendors for out of warranty items, and they can't get the right part. It's a nice looking fridge, but sonce it cant be serviced, I cant recommend it. Go with LG, at least they have a good repair infrastructure. No, kitchenaid, I dont have facebook or twitter.

This is a great counter depth fridge. Everything in old, big fridge fits because of better organization. Inside lighting is super, door and crisper organization is awesome. Love the bottom freezer, with sliding shelves. Ice maker is small, but produces the best sized cubes I have ever seen. If you consume lots and lots of ice normally, you may want another model. Great fridge.

We’ve had this refrigerator for about 3 months now and so far it’s been good with keeping the food cold/cool but it makes a loud sound from the back and we aren’t sure why. I can’t post the video but it’s pretty loud and happens throughout the day. Doesn’t matter how much we open or keep doors closed.

I love this fridge! The wood trim and soft close drawers on the inside with the diamond cut drawer knobs give it a feel of luxury. When opening, the doors have a good weight to them and youll feel the difference when comparing to others. I like that the water filter is reachable (short people problems lol) and you dont have to move everything out of the way to get to it. Love how it fits in perfect with the cabinets and doesnt stick out.

This fridge is awesome! It's fancy and functional. Plenty of room, looks very upscale. Love, love, love it, and got it for a great price!

This is the perfect refrigerator for us - the largest of the counter depth class and filled with features. It also has a beautiful interior with ambient lighting and woodgrain touches. It's normally quite expensive but we were fortunate that a customer had bought it a couple of days prior and decided it was too small. We got a very good price adjustment. It was delivered exactly when we wanted.

This fridge is so awful. I've had it for less than 2 years and it keeps breaking. It will start freezing up deep inside and then the fan hitting the ice starts making a rattling sound and I know the whole thing will stop working within weeks. They've already replaced so many parts, including the mother board. It feels like it's just a poorly engineered fridge. Now that I'm past the first year, Best Buy has washed their hands of it, and Kitchenaid is barely helpful still charging me for service calls despite the warranty on parts. I regret buying this fridge.

This refrigerator was very esthetically pleasing, and Smee wanted a counter depth. So win win, until we got it and very quickly realized that it makes ridiculous amounts of noise. At first we thought that it is working overtime, making ice and all that. We are two months in now and the noise and constant vibrations coming from it are starting to drive me crazy. It literally sounds like a running car outside your window. The muffled buzzing non-stop. We tried to get noise reducing mat, but I am afraid it made it worse. It really starts to work overtime.

We have had used KtichenAid appliances with much success and satisfaction. When purchasing new kitchen appliances for our most recent house we went with an entire KitchenAid selection. We decided to go with a French door style refrigerator, and for the most part are happy with it. We are still attempting to figure out the best shelving location and the freezer section has a sliding top shelf that seems to be more in the way than helpful. But overall the unit functions well and looks very nice in the house.

Beautiful and functional. Would definitely purchase again

Love the fridge and it’s design. Looks great in the kitchen. Only had it a month but works great. Love the flexibility of its various compartments to accommodate the things we put in the fridge. It is a counter depth fridge but interior space is maximized and accommodates our needs.

This fridge is unreal. Anybody that’s on the fence between this one and the fridges at the next tier down needs to put their hands on one and feel the quality difference. The last two Samsung’s have been ok, but this is next generation. Still plenty of space with counter depth and all of the features are definitely useful. No more “good idea, but bad execution” features on this model. Every feature is useful.