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Customer Ratings & Reviews

Your price for this item is $1,889.99

Customer reviews

Rating 4.2 out of 5 stars with 146 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.0 out of 5 stars

  • Cook Settings

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the 24" 1.2 Cu. Ft. Built-In Microwave Drawer is easy to use and has a user-friendly design that fits well in the kitchen. Many customers are impressed with its appearance and features. However, some customers have expressed concerns about its reliability, control panel functionality, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 146 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item don't have to press the close button to close it just a light push is all that is needed

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Get a Different Microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a piece of junk. After a few weeks - right outside of satisfaction period, stopped working. With Covid protocols, had been a pain to get people out for repair. Going to start trying again, given the price we paid. Currently works intermittently. Do yourself a favor. Avoid the hassle and pick another model.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello StillNeedAWorkingMicrowav, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 4 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a so goo! Great product and heats up fast. Great service from David Vader.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Looks Sharp for Kitchen Aid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Hoping this microwave lasts a few years-seems to work well after 1 month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aide microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kitchen aide drawer microwave is great and looks awesome in my kitchen island. It is also very quiet and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    it is good microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very good microwave, wide and deep to heat all your dishes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gret Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, Easy to open and great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid Microwave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy team was great with this install and with the delivery and took care not to damage the newly installed kitchen counters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy with my purchase and definitely i recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to the kitchen

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave for our new kitchen. The automatic door is great, the performance is amazing, cooks evenly, without the need for a spinning dish!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Microwaving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We install these in most of our higher end newly constructed homes...and our customers love it!!! No issues to report

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Sales Associate

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dagma was extremely helpful and curteous. She helped us choose all quality appliances for our new kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King World's Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. We enjoy the easy automatic opening and closing features. The heating up and unfreezing options are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome built in!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! It is so discrete in my island. Works perfectly. Love that I can lock it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new microwave!!! it's everything I expected and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drawer type Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful piece of appliance. Bad design that the control panel isn't back-lit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Love that it’s not on top of the countertop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this pull out microwave. Wasn’t sure when I purchased, but works great and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the drawer feature if this microwave. We have it installed at the end of the island.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I'd spend this kind of money on a microwave, but it's a nice addition to our island.

    I would recommend this to a friend
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