Customer Ratings & Reviews
- Model:
- KRSF705HBS
- SKU:
- 6366218
Rating by feature
- Storage Capacity
Rating 4.0 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Design
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the overall performance, capacity, design, and ice maker performance of the 24.8 Cu. Ft. Side-by-Side Refrigerator. The lighting and noise level were also appreciated by customers. However, some customers have expressed concerns about the drawer quality, door alignment, and insulation.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door alignment
Don't buy Kitchen Aid Side By Side
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All my appliances I purchased were Kitchen Aid, the biggest mistake I made was buying a side by side that said Kitchen Aid. Since day 1 the doors never lined up even, always had problems keeping the refrigerator cold and the freezer freezing to where it makes ice. It has been the biggest looser refrigerator that I have ever owned. I paid 2600.00 for it, the warranty company kept coming out and adjusting the doors that never adjusted even and never took care of the problem. The warranty workers told us that Kitchen Aid knew they had a problem and they did nothing about it. Note to anyone thinking about buying a Kitchen Aid Side by Side, do not buy it, it is a complete waste of hard earned money. So now we have a 3 year old refrigerator that does not cool and the freezer does not freeze enough ice for $2800.00. Now we need a new refrigerator, and we should not need one, this problem should of been taken care of under warranty!! No customer should go through with what we have went through, all our other Kitchen Aid products are working wonderful. They should of fixed this problem instead of doing nothing, and that is what they did, NOTHING!!!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, JeffSliker. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://bit.ly/3MA9qzL or Twitter @KitchenAidCare. We look forward to speaking with you.
- Cons mentioned:Insulation
Lasts only 4 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our refrigerator is just any four years old and already need to replace it. The LED lights on the main side started blinking. I replaced the top LED unit and it did not solve the problem. I had an appliance repair company out and noticed the refrigerator side was sweating a lot. That has been long on for a couple of years and we have to wipe down the inside one a week. Turns out the insulation between the freezer and main side has broken down and the excess moisture has dripping into the left side LED fixture and is shorten it out. I was also advised that they have seen the bottom freezer hinge twist and cuts the wiring that goes to the ice maker and control panel and that cannot be repaired and requires a whole new door. What a piece of junk! Save yourself a lot of misery and choose a different brand.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey NoMoreKitchenaide, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Kitchen Aid frig
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had same one for 15 years. Needed to replace it because of surging. Bought same one. Not happy about 45 days for delivery
I would recommend this to a friend