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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 65 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, ample capacity, appealing design, and effective ice maker. The lighting is also a plus, and users appreciate the quiet operation. However, some customers have expressed concerns about the drawer quality, door alignment, and insulation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-65 of 65 reviews
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great fridge. Great value.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space Easy to get drawers in and out to clean Plenty of space for tall items Love the wine rack

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the original house refrigerator that it replaced.

    I would recommend this to a friend
  • Cons mentioned:
    Insulation

    Rated 1 out of 5 stars

    Lasts only 4 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator is just any four years old and already need to replace it. The LED lights on the main side started blinking. I replaced the top LED unit and it did not solve the problem. I had an appliance repair company out and noticed the refrigerator side was sweating a lot. That has been long on for a couple of years and we have to wipe down the inside one a week. Turns out the insulation between the freezer and main side has broken down and the excess moisture has dripping into the left side LED fixture and is shorten it out. I was also advised that they have seen the bottom freezer hinge twist and cuts the wiring that goes to the ice maker and control panel and that cannot be repaired and requires a whole new door. What a piece of junk! Save yourself a lot of misery and choose a different brand.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey NoMoreKitchenaide, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 1 out of 5 stars

    Do Not purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased to replace the same that malfuntioned after 3yrs. and it matched other appliances.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      We truly appreciate you reaching out and sharing your experience with us. We're very sorry to hear about the trouble you're having with your KitchenAid® Refrigerator model KRSF705HPS, and we'd love the opportunity to chat more and help resolve your concerns.

      Please feel free to connect with us using any of the options below:
      Facebook: https://tinyurl.com/KitchenAid-Facebook
      Instagram: https://tinyurl.com/KitchenAid-Instagram
      Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
      USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)

      We're looking forward to speaking with you! KitchenAidBrand

  • Rated 4 out of 5 stars

    Kitchen Aid frig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had same one for 15 years. Needed to replace it because of surging. Bought same one. Not happy about 45 days for delivery

    I would recommend this to a friend
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