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Customer Ratings & Reviews

Your price for this item is $760.99
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The comparable value price is $1,169.99

Customer reviews

Rating 4.6 out of 5 stars with 1632 reviews

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Rating by feature

  • Cleaning Quality

    Rating 3.1 out of 5 stars

  • Dry Quality

    Rating 3.6 out of 5 stars

  • Cycle Options

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the 24" Built-In Dishwasher's quiet operation, excellent cleaning performance, and the convenient third rack. Many appreciate its ease of use and larger capacity, along with its overall quality and attractive appearance. However, some customers noted that the wash cycles are longer than expected. A few also reported challenges with the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,632 reviews
  • Rated 1 out of 5 stars

    Super Quiet but does not clean well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from a 8 year old Builder great Whirlpool to this expensive KitchenAid Dishwasher. I would not recommend as it does not clean well unless you set it on "Pro Wash" which takes anywhere from 2-3 hours! Lack of adjustable lower rack makes loading large pots difficult. Given the price, I would not recommend

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello mdag234, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Did not last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in December 2018 enjoy the quite operation for 2 years and 4 months. Stopped working in April 2021. The most expensive washer we ever purchased and lasted only 2 years and 4 months with little use only two people in the house.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Ctmiami, thank you for your review. We sincerely apologize for the concerns with your Dishwasher and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Want to love it but

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher was great for the first 10 months we had it. Then quit spraying water. Waited 3 weeks for repair Had it repaired. 1 week after repaired quit again. Exact same thing. Put in for service again and now waiting for call back from repair company.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Snyderfamjt, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu KitchenAidBrand

  • Rated 2 out of 5 stars

    Won't get dishes clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look, no fingerprint marks, but does not clean.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Rhonda, we sincerely apologize for the concerns with your KitchenAid® Dishwasher and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 2 out of 5 stars

    just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher doesn't dry the dishes though washes well.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello kab123, thank you for your review. We sincerely apologize for the concerns with your Dishwasher and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Terrible product..stopped working within 1st year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product...just bought 12 months back and it stopped working...Is this what you expect from a $1026 Dishwasher from KitchenAid!! Don't buy this

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello SidB, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Doesn't clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though it's pretty from the outside, it DOESN'T clean the dishes. We have to re wash a load numerous times and then end up hand washing them. We've tried different types of soap and nothing helps. Very disappointed!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi LiliDeal7, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu KitchenAidBrand

  • Rated 1 out of 5 stars

    Doesn't clean the dishes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked ok for first 3-4 months. Regardless of which soap we use (and we have tried about 10 different kinds), the dishes don't get clean. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Toby, thank you for your review. We sincerely apologize for the concerns with your dishwasher and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is loud! It also holds water at the bottom!! The dishwasher is missing settings that the item I bought in the store!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected] , with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply. KitchenAidBrand

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So Big And Quiet!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed a few days ago. Had it professionally installed for free on a Kitchenaid promo. Glad I did as it took almost 3 hrs to install, due to the fact it is larger than most 24” dishwashers. Of course it is whisper quiet as you have read in other reviews. What I was not expecting is that the interior is much larger than the top of the line Bosch unit it replaced. Much more space inside due to design changes. AAAAA++++. Highly recommended, but have it professionally installed!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. We were select it because trusted the brand but it is a GREAT DISAPOINMENT. U cant imagine a worst dishwasher than this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. I've had 4 technicians to come out and the dishwasher still is not working. All it does it essentially rinse and that's it. Very disappointed

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Chanel, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Great Dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this dishwasher on November 22, 2018. We were just like everyone else trying to find the best dishwasher for our money. We decided on the Kitchen Aid dishwasher and we are glad we made the purchase. The dishwasher is extremely quiet as advertised. The dishes come out clean each time. The dishwasher has three trays. The bottom and middle trays are for plates, glasses and bowls. The top tray is perfect for small items that you don't want them to fall through the other two trays. We had the dishwasher installed and the technician did a great job of the installation. He was in and out in 45 minutes. Removing our old dishwasher and installing the new dishwasher. I would recommend the installation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken latch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer installed dishwasher with broken latch took too long for them to admit and fix

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Bigmike, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    The best DW i've ever owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several other top appliance brands for my apartments over the years but i've never had a DW that performed as well as this one. Not only does it do a fantastic job of cleaning, has the huge benefit of a third rack for the silverware but it's the quietest DW I've ever owned. I never write reviews but with a product of such high caliber and performance and efficiency, i have to give credit where it's due. I will only recommend this model to my friends and will only ever buy this model going forward for my next residence. I can't say enough great things about this DW.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not know

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to reschedule delivery and installation 3 times. Can not review dishwasher as I do not have it yet.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Stillwafting, Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps. KitchenAidBrand

  • Rated 1 out of 5 stars

    Worst Transaction ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher arrived damaged. Service was absolutely the worst ever. Nothing good to say about this transaction.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello bsmsongs. We sincerely apologize for the concerns with your KitchenAid® Dishwasher and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Doesn’t do a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher does not dry dishes that well. Doesn’t clean the dishes great either.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply. KitchenAidBrand

  • Rated 1 out of 5 stars

    Would not buy this brand again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this dishwasher for one month and it has stopped drying the dishes. I either need a refund or a replacement!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      GeraldJoseph, we sincerely apologize for the concerns with your KitchenAid® Dishwasher and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet! Dishes sparkle!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way you know it's running is by looking at the blue light! We are awed by the silence. The dishes shine! We are using the recommended pods and drying solution, and have softened water -- that may help. Plastics still aren't dry...oh, well. Not sure if the top rack gets any drying effect! These are minor issues. The dishwasher has such a high quality, solid feel. We LOVE it!! So, so pleased. 100% recommend.

    I would recommend this to a friend