Main Content

Customer Ratings & Reviews

KitchenAid - 24" Built-In Dishwasher - Stainless steel-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 915 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 2, showing21-40 of 915 Reviews
  • Rating: 4 out of 5 stars

    Kitchenaid DW

    Posted
    Foppadog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Our Jenn-Air dishwasher had gone south slowly, so we took our time and researched options carefully. This DW was highly rated for noise level, effectiveness of cleaning/drying, ease of use, and had an awesome bottle wash feature. After having it for a month, I would say it cleans pretty well, but misses dirt unless you use the “pro wash” setting, which tends to take a long time (this is my reason for 4 stars). The bottle clean spouts clean 3 bottles quite effectively; very happy with this, as a road cyclist. Drying is great, and noise level is as good as a prior Bosch we owned in another house. All in all, I would say it doesn’t clean as well as the Bosch we previously owned, but has other features that make it a comparable option. We are happy with our purchase overall. Oh, & the exterior does NOT show fingerprints! Like, at all. Love the surface!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Silence is golden

    Posted
    Tvad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This dishwasher costs slightly more then similar models but the dB rating and extra features are more then worth the price. We remodeled and turned our living room/kitchen into one space. Our dishwasher is at the end of an island, 7 feet from our living room couch so the 39dB was a huge factor. It is nearly silent, the LED indicator light is probably more noticeable then the noise. The normal wash cycles clean okay and are probably on par for other dishwashers but the pro wash and pro dry features set this unit apart. When using this feature, dishes come out spotless (with out pre-washing) and completely dry. The trade off is the duration of the cycle but it's a non factor if you let it run over night. The third rack is excellent bonus space but the bottle washers don't allow enough room for our water bottles to fit onto and should have been designed on the bottom rack.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Ultimate Dishwasher!

    Posted
    tadams
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have previously owned three different Bosch Dishwashers between 1999 and 2018. This Kitchen Aid is hands down superior in every single aspect of what you are looking for in a Dishwasher. In terms of Noise Level - you literally have to put your ear next to it to be sure it's running. (There is a blue light for on - but I had to check to make sure) In terms of efficiency - it has superior drying capabilities vs. the Bosch. My dishes were NEVER completely dry with Bosch. Kitchen Aid is the opposite. Quality of Material - the metal front, handle and interior quality is amazing. Literally the difference between buying a car with chrome bumpers vs. fiberglass. I could not be happier. For anyone considering this appliance - I give it a 10+ Congrats Kitchen Aid - Fan for life!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    High end dishwasher

    Posted
    Jake4487
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this Kitchenaid dishwasher and the Geek Squad installation in November 2018. I chose Kitchenaid based upon my previous Kitchenaid dishwasher lasting 18 years without a service call. The new one is almost completely silent; the only sound is the draining of the water into drain. Long cycle but totally clean dishes. The third rack is quite useful for long thin items freeing up additional space in the other two racks. If you want a silent dishwasher that cleans perfectly and looks phenomenal, look no further. BTW, the installation by Best Buy was first rate; the installers used shoe covers (had snow that morning) and took the time necessary for a proper install. They answered every question and left after running the unit through its cycles. Completely satisfied.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quiet! Love the cleanable strainer feature

    Posted
    Bagger08
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my 2nd Kitchen Aid dishwasher. The first lasted 9 years, so I’m happy with that. The fact that the replacement was only $48 more 9 years later made me even happier! The last one didn’t have a cleanable strainer, and I’d have to disassemble the guts to get to the clogged macerator screen when we would discover dishes in the top rack wouldn’t get clean. The screen would be packed solid with gunk, completely stopping any water flow to the upper spinner. As stated, the new one has the cleanable strainer which was the deciding factor when researching model features. We used the free Cascade drying liquid included and really liked the results! We never used that before, but noticed the interior and all the dishes in the top rack are completely dry at the end of the cycle. I’m sold on that stuff, too. Overall, the unit is nearly silent and cleans and dries extremely well! Very happy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very solid dishwasher

    Posted
    Aaron
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We bought this to replace an older Bosch model that had decided to stop washing or drying our dishes. Overall it's a solid performer. Very good cleaning capability, although you'll still want to pre-rinse dishes unless you plan to use the heavy-duty wash cycle. Ridiculously quiet while running, and the drying cycle is excellent. Only two drawbacks in my mind, only one of which really is an issue with the dishwasher itself. The third rack (top tray) is more gimmicky than truly useful, and items cleaned up there do not dry well. The other drawback is the depth of the dishwasher. It's about 1/2 to 3/4 of an inch deeper than our old dishwasher, and as a result the door sticks out ever so slightly from underneath our counters, which our old dishwasher did not do.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Quiet Machine

    Posted
    SpendthrifWA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This machine is very quiet. I would definitely recommend it if you have an open kitchen floor plan and do not want to hear to the dishwasher run. The dishwasher cleans and dries the dishes well. We have plastic cups and with the extended dry cycle it dries these cups without leaving water on them. The third rack is convenient for cooking utensils. Cleaning time has been between 2.5 to 3 hours on the prowash or normal wash cycle. According to the owners manual this is normal because it uses less water to clean the dishes. I start the dishwasher after dinner and empty it the next morning so cycle time is not an issue for me. The installation process through Best Buy was very smooth and they did a great job prior to installation to ensure the delivery personnel were prepared for any obstacles they had to deal with and ensure the machine would fit in the required space. I

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    WOW and Love, Love, Love!

    Posted
    LakewayBarb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This KitchenAid dishwasher is amazing! I had a JennAir, and I admit that it was 12 years old, but the improvements are wonderful. Yes, it is super quiet! Yes, it REALLY cleans! Love the silverware container - keeps all the silverware separated, so it always comes out spotless. Love the little 3rd shelf at the top for flat things - spatulas, kitchen shears, etc. When I first used it, I was skeptical about whether the utensils would be clean. Yep! Works great! I can put my All Clad pans in it - no food on them, but, you know, grungy, and they come out shiny clean. This KitchenAid dishwasher is the BEST. I am - let’s just say, over 65 - and have had a bunch of dishwashers. Don't bother wasting your money on anything else!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So Quiet.

    Posted
    drowe
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed a new dishwasher that was quiet since our kitchen is open to our living room. Ours was 15 years old. Besides being noisy, it wouldn't dry very well. I got an amazing deal on this model because it was an "open box". It looked like it had been used maybe once. Clean inside with some water spots but had all the necessary paperwork. I got it for almost half of the retail price. And KitchenAid had free installation so that saved me $120. I have had it installed for about 3 weeks. You can't even tell it's on until it drains the water. Love the 3rd rack. So far everything has been clean. Have even been leaving stuck on stuff after rinsing plates to see how well it does. Haven't used the bottle washer feature yet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very happy; is it too quiet?

    Posted
    Lanie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Our old dishwasher started falling apart, so we bought this one. The reviews were great, which I really appreciated. My thoughts: cleans very well. I love the sensor mode and the extra drying option. The dishes are CLEAN and DRY - which is the reason to actually have a dishwasher. This is not marketed as the most “quiet” dishwasher but should be. I seriously can NOT tell if it’s even running. There is a tiny light that turns blue when it’s running (white when complete). My old one had a timer in the control panel to tell me how much longer - but that is the only thing I miss. I like that the very top drawer can be removed sometimes. The water bottle washer is handy for specific kitchen items that need extra cleaning. I’m so happy with this dishwasher!!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    In LOVE with this dishwasher

    Posted
    Designgirl27
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I upgraded to this kitchen aid dishwasher based on reviews online, consumer reports ratings, and the additional third rack and decibel rating. Let me tell you, this dishwasher is phenomenal. It’s whisper quiet (truly cannot hear it), the design acommodates both large loads and small loads of large items, and best of all, I can stop rinsing / washing my dishes before putting them in!!! I would recommend this to anyone and will definitely buying it again when I move next year... or maybe I’ll take this one with me? :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Dishwasher

    Posted
    DJ7186
    • My Best Buy® MemberMember

    We purchased this dishwasher on November 22, 2018. We were just like everyone else trying to find the best dishwasher for our money. We decided on the Kitchen Aid dishwasher and we are glad we made the purchase. The dishwasher is extremely quiet as advertised. The dishes come out clean each time. The dishwasher has three trays. The bottom and middle trays are for plates, glasses and bowls. The top tray is perfect for small items that you don't want them to fall through the other two trays. We had the dishwasher installed and the technician did a great job of the installation. He was in and out in 45 minutes. Removing our old dishwasher and installing the new dishwasher. I would recommend the installation.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This dishwasher is fabulous!!!!

    Posted
    sparkie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I owned my first Kitchen Aid Dishwasher for over 25 years or more. It finally stopped on me, giving years of terrific service. When I saw this new Kitchen Aid dishwasher at Best Buy I had to get it. The salesman was fantastic telling us about all its features Every thing about this washer is fantastic. You cannot even hear it running, SO QUIET!!!!! There are a lot of features on it that I love trying out. And the dishes come out so very clean, they squeak!! Love the black stainless steel. It is not shiny, so you cannot see your reflection in it, and it won't show fingerprints. Looks great in a kitchen with white cabinets and black counters. I JUST LOVE THIS DISHWASHER. BUY IT, YOU WILL NOT BE DISAPPOINTED!!!!!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great once you know how to operate it

    Posted
    Fred
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We have had the dishwasher for 6 weeks. Setting the buttons correctly took a couple of times before we didn't make mistakes. It is so quiet that I thought it wasn't running the first time and ended up draining it and having to wait so I could reset the start. Buy good detergent. We had some low quality tablets and they did not get things clean. It does a good job cleaning once you get the hang of loading it. I wish the plates stood up straighter so they have more space between them. We really like that the top basket raises and lowers. The bottle jets work well. The handles of our silverware did not fit in the silverware organizer holes so we just took the cover off the baskets. The black stainless is very pretty and does not show fingerprints or water marks.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very quiet

    Posted
    redrobin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We purchased this dishwasher to match our other KitchenAid appliances. It is very quiet which we love. Have only used it on the Pro Wash mode which senses the load for wash time. We usually run it at night, but it seems the cycle time is just under 3 hours. A simple led light in the upper corner indicates where it is in the cycle - a different color for washing, drying, or cycle complete. It has bottle washer jets and a third rack. We chose the black stainless finish which looks nice in our kitchen, but this finish will show scratches. Keeping the rinse aid compartment filled is recommended and It has performed satisfactorily so far.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    excellent dishwasher

    Posted
    Codriver
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am very pleased with this dishwasher, the construction is rock solid. When I compare the quality and sturdiness of the racks and how they fit into the machine, I am impressed. It is very quiet, the controls are easy and intuitive, the third rack is very handy for small items and cutlery. I did not have this on my past dishwashers and am very happy I have it now. The front of the dishwashers has lights indicating when it is washing, drying and finished. Very handy considering how quiet this machine is. And the fifth and final star is for how clean our dishes come out. Really couldn't be happier.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Costly Repairs, Having to Replace

    Posted
    Sandra

    Purchased almost 5 years ago. Year 2, the pump system was leaking and had to be repaired. Now, it is leaking again. KitchenAid will not help or stand behind their product. We are replacing because the cost of labor and parts is too expensive to spend on an unreliable dishwasher. In fact, we purchased three KitchenAid appliances - a microwave (has broken twice in 5 years), a stove (has broken once in 5 years) and the dishwasher (broken twice in 5 years). Prior to our KitchenAid purchase, we have never had an appliance repair. Cannot recommend this dishwasher or any KitchenAid appliance.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Washes for a lllloooonnnngggg time!

    Posted
    Lynny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Looks nice. The manual doesn’t have all in information that I would like to see. I know that you’re not supposed to clean your dishes before putting them in the dishwasher, but I do. So I would really like to wash and dry for the shortest amount of time. I haven’t seen anything in the manual about this. And I put the rinse agent in the dishwasher but I am still getting lots of water spots and lots of remaining water in the washer. I will call kitchenaid and hopefully get my questions answered. Other than that. Best Buy has been great! Sales and installation were perfect! Keep up the good work Best Buy!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Good at first, terrible service

    Posted
    MichaelS
    • My Best Buy® Elite MemberElite Member

    We really liked this product for about six months. It then began not to perform as well; the dishes were not getting as clean and once in a while it would pop open during the cycle. At the year mark, though, it broke with trouble draining. We have now replaced the motor and controller twice and it is still not working - technician comes back to replace the touch pad later this week. We bought extended warranty so we're not out any money, but having to be available four times, without an end in sight, and without a dishwasher, has been frustrating.

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      Hello MichaelS, thank you for your review. We sincerely apologize for the concerns with your Dishwasher and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rating: 5 out of 5 stars

    So quiet, cleans perfectly, top tray rocks

    Posted
    LionsFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Got this to replace a Bosch that was just 4 years old. The Bosch would leave glasses cloudy, even with the right settings and rinse aid, and they weren't cheap glasses either. The kitchen aid not only leaves them clear, it got the old cloudiness off the glasses on the first wash! It is so quiet you can't tell it is running other than a small indicator light. The top tray is stronger than it looks or feels and holds 10+ place settings of silverware. This allowed us to remove the silverware baskets on the bottom level opening up a ton of extra room for pots and pans. Great dishwasher, and the wife loves it.

    I would recommend this to a friend