Main Content

Customer Ratings & Reviews

KitchenAid - 24" Built-In Dishwasher - Stainless steel-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 942 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-18 of 18 Reviews mentioning:
noise
  • Rating: 4 out of 5 stars

    Very quiet

    Posted
    Timb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Limited noise met expectations. Upper rack not useful.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great upgrade to our kitchen

    Posted
    RollinThruLife
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The Dishwasher is virtually a whisper of a sound. Love that the racks are adjustable for tall glasses or tall serving plates Stainless steel interior is great, Having the selector buttons on the top of the door is different than normal but nice, easier to read facing up at you.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So very quiet

    Posted
    GeorgeB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Replaces an older KitchenAid dishwasher that had started to leak after years of reliable service. Our family room is right next to kitchen so noise level was important, this dish washer is very quiet, must get up next to it tell it is even operating. Also does what it is supposed to do, it cleans everything perfectly, very happy with purchase.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT BUY

    Posted
    Kims
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This item is loud! It also holds water at the bottom!! The dishwasher is missing settings that the item I bought in the store!

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, nar_customer_solutions@KitchenAid.com , with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply. KitchenAidBrand

  • Rating: 5 out of 5 stars

    Great dishwasher

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    No complaints with this dishwasher. It makes a little noise but that does not bother me at all. Great buy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Can't believe how quiet it is

    Posted
    fontguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The biggest feature of this dishwasher is the noise - or lack thereof. Absolutely the quietest dishwasher I've ever experienced. The racks also operate very smoothly as they are on rails , not wheels. Overall, very pleased.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Hate this

    Posted
    Momx3

    I had a wonderful brand new Bosch ,I moved and this came with the house. Awful , racks break all the time, doesn't always turn on unless you hit the button "just right". Loud and doesn't wash well even at the longest cycle. I will be switching out all my appliances for bosch they cost more but you pay for what you get.

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      Momx3, we thank you for your review. At KitchenAid, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, KitchenAid Social Care KitchenAidBrand

  • Rating: 1 out of 5 stars

    BRAND NEW: Bad Door Latch and Thumping Sound.

    Posted
    Jopalis
    • My Best Buy® Member

    Just paid for installation a week ago. From the start I though the door latch did not shut securely. First full load tonight. Had to keep pushing on the door to try and get the machine to go. Filled and unfilled top rack to see if something was blocking the door. Found nothing. Also machine is making a thumping sound when it is filling. Not quiet. Third rack at the very top doesn't hold much but it does interfere with glasses on the rack below. Replaced a 15 yr old Bosch. Now wishing I had bought Bosch. Calling tomorrow.

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      Hello Jopalis, thank you for your review. We sincerely apologize for the concerns with your APPLIANCE and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rating: 5 out of 5 stars

    Quiet is an understatement!

    Posted
    Scott
    • My Best Buy® Member

    Talk about quiet!!! Testing it after I hooked everything up I had to put my ear against the door to see if it was actually working. The central air coming out of the vent was way louder than this thing! I'm fully impressed! If you are in a confined place, this is the one!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So quiet, we don't know it's running

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We have had our share of *noisy* dishwashers over the years - and this one is about as clear a departure from that experience as one could imagine. We have asked each other "is the dishwasher running" often enough - it's that quiet. Very clean dishes on any of the settings we've tried so far. One small item, there can be a small bit of steam residue left on a few things - maybe we'ven't yet found the optimal drying choice. In any case, very happy with it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Disappointing

    Posted
    Ivan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We purchased a Kitchenaid dishwasher and within one month, the dishwasher made a loud noise when running the pro cycle. A Whirlpool service rep checked the machine and had to order a new motor and control panel. Not something one would expect from a brand new machine. Unfortunately, this didn't happen within the 15 day window for exchanges or we would have insisted on a replacement dishwasher. We're still waiting on the replacement parts (10 days later).

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Dishwasher

    Posted
    mayonaise
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Have been very satisfied so far. Without question the quietest dishwasher I have ever owned. Can't even tell it's running! The most noticeable noise is the water running into drain. Even that you have to listen closely. If I had to note one drawback, the third rack tends to get in the way limiting what will fit one the second rack.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not a quite machine

    Posted
    Rmbt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We purchased this machine because our previous kitchen aid dishwasher was very quiet. This machine is not. We even exchanged it to see if maybe it was the dishwasher. The second one is just as loud. We are very disappointed. We purchased a machine that is suppose to be a dB of 39. When we tested it, our reading were all above 50.

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      Rmbt, we thank you for your review. At KitchenAid, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, KitchenAid Social Care KitchenAidBrand

  • Rating: 5 out of 5 stars

    High end dishwasher

    Posted
    Jake4487
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this Kitchenaid dishwasher and the Geek Squad installation in November 2018. I chose Kitchenaid based upon my previous Kitchenaid dishwasher lasting 18 years without a service call. The new one is almost completely silent; the only sound is the draining of the water into drain. Long cycle but totally clean dishes. The third rack is quite useful for long thin items freeing up additional space in the other two racks. If you want a silent dishwasher that cleans perfectly and looks phenomenal, look no further. BTW, the installation by Best Buy was first rate; the installers used shoe covers (had snow that morning) and took the time necessary for a proper install. They answered every question and left after running the unit through its cycles. Completely satisfied.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing Piece of Equipment

    Posted
    Sarah
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We replaced our 9-year old builder-grade GE with this KitchenAid. Cleans awesome. Look is so sleek and modern. INCREDIBLY quiet. My central air air-flow and washer on my second floor independently are louder than this dishwasher. A fine upgrade from the soothing jet-engine hum of my former GE. Installation was seamless, installer was professional and pleasant. Had the job done in an hour, a bonus for a full-time working, full-time graduate student, full-time mother of 5yr old twins. Not one regret.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Disappointed

    Posted
    Frugalmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought this dishwasher to replace my previous KitchenAid dishwasher which was 12 years old. It had always worked great, but develop a very loud noise, used it like that for a year. It was getting louder and louder so I decided it was time to replace it. I can't load this dishwasher as easily or with as many dishes as I could in my old dishwasher. Top third rack is a joke. And now in the last three weeks I have noticed it's not even getting my dishes clean. My dishes are totally rinsed and almost clean when they go in the dishwasher. Fingerprints easily! After doing some research I believe the problem is a $250 repair for a pump. Very disappointed will not by KitchenAid again.

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, nar_customer_solutions@KitchenAid.com , with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply. KitchenAidBrand

  • Rating: 5 out of 5 stars

    So Quiet.

    Posted
    drowe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I needed a new dishwasher that was quiet since our kitchen is open to our living room. Ours was 15 years old. Besides being noisy, it wouldn't dry very well. I got an amazing deal on this model because it was an "open box". It looked like it had been used maybe once. Clean inside with some water spots but had all the necessary paperwork. I got it for almost half of the retail price. And KitchenAid had free installation so that saved me $120. I have had it installed for about 3 weeks. You can't even tell it's on until it drains the water. Love the 3rd rack. So far everything has been clean. Have even been leaving stuck on stuff after rinsing plates to see how well it does. Haven't used the bottle washer feature yet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Perfect Dishwasher Made Perfectly

    Posted
    RBrylawski
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Our new home came with a builder grade dishwasher with a stainless steel front, but everything else about it was poorly made. It was loud and within months, things just started breaking off inside. When the hinges broke and the door just flopped down, it was time to dispose of it. We've owned Kitchen Aid dishwashers before and we were always happy with them. After reading how this is the 2nd quietest in the world (only Miehle for $2500 is quieter) and after seeing how well designed this was, it was a no-brainer to get this unit. We've now had it a couple weeks, and we couldn't be happier. It'sn't just quiet. It's almost inaudible when running. The shelves are adjustable in height and they slide so smoothly on their tracks. The third level rack is perfect for flat items, like lids and spatulas leaving more space for other things. But really, it's all about cleaning your dishes and to that end, this dishwasher does a fantastic job. The led on the door, glows blue when the dishwasher is washing, red when it's drying and white when it's finished. The stainless finish on the front door seems completely impervious to finger prints! Nice. I'd also like to give a shout out to the delivery and setup person. I've never had anyone install an appliance with such great care and consideration. He even cleaned the space before he installed the new machine and he took the time to walk us through how to use the machine. This is simply a terrific appliance and I highly highly recommend it.

    I would recommend this to a friend