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Customer Ratings & Reviews

KitchenAid - 24" Built-In Dishwasher with Stainless Steel Tub - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 92 reviews

90%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 92 Reviews
  • Rating: 4 out of 5 stars

    Great dishwasher

    Posted
    juliet
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Loving this dishwasher so far. It does take an extremely long time to wash dishes just in normal mode, but evidently that is part of the water saving feature on the newer dishwashers. Does beep when finished and the light goes on that says Clean dishes. Have had a little trouble learning to load this dishwasher in the best way. It says that it will do 14 place settings, but I don't know how. Of course, I don't have a need for that many settings, but I have plenty of other dishes to fill it up. I like the water spraying from the back to hit the pans on the bottom shelf. The utensil holder seemed too long, but really has turned out to be really good. I didn't like the plastic lid on top (would be very convenient if you have a lot of small objects to wash such as bottle parts) so I just took the top off and it works great for all of my silverware. I have read several people's reviews before buying and it is true that the top drawer does roll out a little bit without even touching it. Doesn't really bother me, but I don't think it should do this. Another complaint was that the buttons were so easily pushed and the dishwasher starts without meaning to start it. This has happened to me once in the three weeks that I have had it installed, but was easy enough to stop. However, this dishwasher is so quiet that you may not even know that it started. Even when you are standing close to it, it is sometimes hard to tell that it is running. That part is awesome. The best part is that my dishes are finally clean, even the peanut butter jar. Don't forget to buy the hookup kit because it does not come with all the connections that you need. So a four-star rating because of a few flaws, but I would buy this dishwasher again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Dishwasher

    Posted
    jjmt
    • My Best Buy® Member

    I did a lot of research before I purchased this dishwasher and am not disappointed. The black has just enough silver trim to make it look classy. It is very quiet and cleans well and dishes come out dry. I was skeptical of the ProWash setting at first, but now I use that setting every time. Rarely some of the silverware won't be clean, but probably because I've blocked the silverware rack with something. I'm still trying to figure out how to load the dishwasher. Some of the rows can be adjusted, but it's not easy to figure out how and there is no manual to show how to do it. The silverware rack is hard to see into because it's down the side and a dark gray. But it can be removed for unloading, so not really that much of a problem. Overall, I'm very pleased with the purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love, Love, love this dishwasher

    Posted
    Heidi

    Previously I had purchased one of the waterwall dishwashers and it was awful! This dishwasher with the adjustable top rack, tall tines on the top and bottom racks keep dishes, cups and glasses in place. The bottom tines are spaced wide enough to fit crockery type dishes without them being too closely spaced. I haven't used the pro scrub option yet because it works very well without using it. I opted for the black not stainless as the black is easier to keep clean. The venting on the side of the dishwasher keep moisture from warping the underside of the countertops. The buttons on the outside prevent accidentally starting the dishwasher. The door is sturdy and heavy. The heated dry is a very nice option. Overall I am extremely pleased with this purchase.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Extremely touchy and unreliable

    Posted
    Chris

    The front door does not shut if the soap dish is open, this is acceptable? We've had to level the dishwasher multiple times, if it is off by 1/8" the front door keep will pop open. It will run for a few weeks then the door will start popping open again. Why? If it is working for 2 weeks, what drastic thing could have we done to mess it up. We 'fix' it by leveling it and wait for the next time it will fail. Each time the door pops open there is a large amount of steam coming out the top. This steam has destroyed the underside of our countertop. It cleans the dishes ok but definitely not worth the money. With the lack of any mechanical latch, the door WILL be an issue no matter what. I would love to exchange it for anything else.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Avoid - this is junk

    Posted
    cmc4cmc

    Last KitchenAid lasted 15 years. This is a very similar model, but build quality is horrible. Plastic parts breaking after 2 weeks, and a terrible smell from day one. Seems that odors stay in the drain lines or filter. The lower rack continually falls off the door track because of small, cheap plastic wheels. The rotating sprat arm its the interior parts and wash time increased to 1.5 hours. Dishes simply are not clean. Look inside and the internals are cheap plastic. There is a nylon string for the door counterbalance -- how long will that last? One month and the repairman was called - but no show. Kitchenaid support stumbled around with excuses. My confidence in Kitchenaid completely gone. The only positive - it is very quiet. Look elewhere - this benchmark brand is not worth your time or the $800.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    The Absolute Best Dishwasher I Have Ever Had!

    Posted
    wyrds
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The is the best dishwasher I have ever purchased. It is SO QUIET. I shopped for a long time for the best value, features and price and by far this is my dream come true. I like the no latch door and the tough scrub cycle as well. It comes with removable silverware baskets and it even has two revolving water blades to get all the dishes top and bottom clean. I also like the stainless steel door. The drying function is also a perk for me because it will beep to let you know it is done. You will not be disappointed in this wonderful product. I know I will brag on this gem for a while. Check it out and see for yourself.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    very quiet

    Posted
    SEPO
    • Verified PurchaserVerified Purchase

    I purchased the item as a floor model from a local Best Buy. It had a slight defect on the panel, but it didn't interfer with the function of the machine. Both my husband and I were amazed at how quiet it was. You can barely hear the machine run even when you are in the kitchen. It cleans the dishes rather well. We have only had it a few months so I can not comment on its durability or reliabilty at this point in time. Since it was a floor model I got a very good price on it, otherwise the machine is slightly pricey.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Machine and so quiet

    Posted
    PapaSmurf
    • My Best Buy® Member

    I've been able to quit scrubbing my dishes before putting them in this dishwasher. My previous machine was only good for sanitizing the food that it left on the dishes, while this one is able to clean even stuck-on, dried oatmeal. With all that cleaning power, I would've thought it would be at least as noisy as its predecessor. Not even! This machine is so quiet I can't even hear it running. What a trade; I got a dishwasher that actually works and only had to give up all the noise.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Is it on?!??!

    Posted
    Beeper
    • Verified PurchaserVerified Purchase

    This thing is so quiet, if the lights weren't lit we wouldn't know it was on. The salesperson slightly overstated the cleaning power saying, "you won't have to pre-rinse the dishes", which we tried, with mixed results.Baked on stuff is still not cleaned, even in ProScrub Mode, but we kinda figured that. Our old unit was Kitchenaid as well and this is a huge improvement over that in terms of energy efficiency, noise and rack amenities. We like it!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    When fully operational a great dishwasher

    Posted
    banjoboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Had a rocky start with this unit. After one or two good washes it started acting funny by shutting itself off and draining in the middle of a wash cycle. Whirlpool sent a tech out to evaluate and determined it needed a new computer board. It took a week to get it but once he replaced the old one everything seemed to work fine. A little disappointing that this was the only American made appliance I bought and it came damaged. The Samsungs and LGs worked great out of the wrapper.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Incredibly quiet

    Posted
    JoePS4
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I didn't plan to spend this much on a dishwasher, but I'm glad I did. This dishwasher has excellent rack space, has a sprayer especially for cleaning pots and pans, and is incredibly quiet. The lower rack doesn't come off its track like some of the competing products. The standard cycle takes hours to fun. We use express instead, and are completely happy with the results. There's only one options for cycle delay.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I can now hear the TV and my guests

    Posted
    mick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Our house has an open floor plan. With our old washer, we could never wash dishes while guests were present or while trying to watch TV as it was so loud. We bought this washer assuming it would be an improvement, but never expected it to be this much better. We just use the basic settings and it does a good job cleaning as well. Only complaints are - The mechanism for latching the door feels a bit cheap - It doesn't do a stellar job of drying

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Choice

    Posted
    berdeen68
    • Verified PurchaserVerified Purchase

    My living space is also conected to a open kitchen so I needed something quiet. This machine is really quiet . It does a great job of cleaning dishes since I gotten it no more running dishes 2 or 3 times anymore. Very happy with the machine so far. Also Great Buys sales person was a great infuence. He took time to show me what things I needed to look for in a machine. He was awesome/.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best dishwasher by far

    Posted
    Stovetop
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My only complaint on this otherwise excellent dishwasher is the racks and utensil holder. The utensil holder should be two smaller baskets then for small utensil loads one could be removed. The upper rack is good but the bottom one doesn't seem to be for plates. they just don't fit right and tip over easy. Just being picky, the dishwasher is great very good on dishes.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not what I expected

    Posted
    Eejoy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The top rack that is supposed to be on casters, rolls out every single time you open the dishwasher. The bottom rack, almost every time, gets stuck while trying to pull it out. The tines are not in the same place as my old dishwasher and whole family is having a hard time trying to figure out the best way to load this awkward placement of these tines.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Glasses just sparkle

    Posted
    Jane
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We were so amazed at how quiet the dishwasher during our first load. I had to put my ear to it to see if it was running. The dishes came out exceptionally clean and the glasses just sparkled. We have had it for about two months now and we are still very happy with its performance. The only criticism is the buttons on the front panel are a little hard to read. It would have been better if they were lighted.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not a good dishwasher

    Posted
    carol50
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    6 months old and already having trouble with control panel. Does not get dishes clean. Have to wash the dishes first before putting in dishwasher. Does not dry the dishes and takes FOREVER TO RUN. Don't think we are saving any water since we now have to prewash everything. Our old Kitchen Aid was great, but this is a real waste of money. The only good thing I can say for it, is that it is quiet.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great dishwasher

    Posted
    Etelka
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The Kitchenaid does everything and more. Dishes are always clean and dry. Sometimes the bottom of an indented glass may be damp. It is so quiet, we hardly know that it is running. The downfall is the upper rack. It rolls out half way upon opening the door. I have discovered that if there are dishes in the rack it will stay in. Love it and highly recommend it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    big improvement over last dishwasher

    Posted
    cleandishes
    • Verified PurchaserVerified Purchase

    Previously had a Fisher Paykel dishwasher. Didn't drain well, got easily clogged, and left spots on dishes. New Kitchenaid Dishwasher is huge improvement. Dishes come out spotless and does a great job cleaning as well. Only drawback is how long it takes to complete a load of dishes from start to finish.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this dishwasher

    Posted
    LittleAms
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Very quite dishwasher and gets my dishes clean and completely dry! The fact that the handle doesn't stick out is such a clean sleek look and blends nicely against my kitchen cabinets. Tall tub and lots of options with the way too arrange the tub too personalize the load your washing. You will be very happy with this product!

    I would recommend this to a friend