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Customer rating

Rating 4.6 out of 5 stars with 53 reviews

92%would recommend to a friend.
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92%
would recommend to a friend
Page 1 Showing 1-20 of 53 reviews
  • Rated 5 out of 5 stars

    Love this oven

    |
    Posted .

    We replaced the original oven with this new oven. Great decision as this oven is attractive and a welcomed addition to our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited about this upgrade 24" Double Oven!

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Convection, Fit

    What a great experience! I researched online, ordered everything online, got emails and text updates, and Clovis, the installer, called me and was so friendly, showed up on time/early, and he and his assistant were fantastic! Great personalities, great work ethic, great conversationalists. The KitchenAid 24" Built-In Double Electric Convection Wall oven fit PERFECTLY, replacing the 2002 Whirlpool oven with no problem. I didn't have many to choose from and wanted convection. I registered the product online using my mobile phone, so easy. Clovis had me do the 1-hr burn off heating at 350 degrees, and then I'll use it and expect great things from the top convection/bottom regular oven! I like the design of the stainless over the black we had before. Overall, a perfect buying, removing the old for $19.99, and install experience! I purchased the Best Buy 5-yr. warranty as well. I will say I was shocked at the cost, having never had to purchase ovens before but whirlpool didn't make the mother boards any longer to fix my old oven. After getting over the sticker shock, I'm excited! This was also the only oven I could get installed in 3 days, the others were late November to December so it was meant to be for me! Highly recommend the Best Buy buying experience!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation service excellent

    |
    Posted .
    Owned for 1 week when reviewed.

    Richard and Dennis called and let me know they were just finishing up a previous assignment and would be at house in 18 minutes - right on time and were so professional in representing Quality Kitchens. Best Buy and Quality are lucky to have such knowledgeable installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Made in the USA!! Very high quality oven. Will not disappoint. Do yourself a favor and drop the extra cash, you won’t regret it. I get tons of compliments on the look and love using it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    Posted .

    On time and done fast. Well done! The technician was professional and I could not be more satisfied. As a bonus, we did it all over the Internet, from selection of the appliance, scheduling installation, the whole job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great oven

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I love having the two ovens going at the same time cooking two different things. I'm figuring out how to use the oven so far it's been a good experience.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for a small space

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This KitchenAid replaces out old one that lasted for years and years. I'm glad they offer such a nice double over for a 24" space since there isn't a lot of quality choices out there. So far, we're very happy with this unit!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good oven, but the Cooling fan is too loud

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    It’s a good oven, but the cooling fan was way too loud and would stay on for 45 min after the oven was turned off. We talked with the salesman and he said due to the small size they sacrifice insulation so it needs a powerful cooling fan. We ended up expanding our cabinets and exchanged it for a 27in KitchenAid double oven.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This oven is the worst!

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    This is the worst performing oven I have ever used. Even my old double ovens that I had for 25 years worked better than these. They must not have any insulation to speak of because my kitchen gets as hot as the inside of these ovens. The top oven gets hot and continues to get hot until I am forced to lower the temperature and food on the right side of a pan gets done way before the other side. The bottom oven doesn't appear to get hot enough. I don't trust the temperature when it is set on convection bake. It doesn't seem it gets hot enough and it takes food forever to get cooked. The cleaning cycle doesn't get the glass on the door very clean. I used a method I found online to try to clean it using baking soda and hot water. I let it sit for 10 min. and came back to find the water and baking soda mixture had leaked into the oven door between the inside/outside glass. I will now need to take the door apart to get it clean. The mixture also leaked out of the bottom and sides of the door leaving baking soda all over the bottom oven. I guess I now know why my kitchen gets so hot. They are not sealed. I did tons of research before buying these ovens and thought I had made a great choice. I guess not!

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Texan, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 4 out of 5 stars

    nice oven

    |
    Posted .

    Confusing how to calibrate and how to use a convection oven but otherwise cooks nicely on regular "bake" and overall I'm very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    |
    Posted .

    my older kitchen aid died and cracked it was really upsetting but this one is a great replacement so far we have used both the top and the bottom we are trading off so we dont overuse the convection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

    |
    Posted .

    Great performance with great looks. So efficient; bakes evenly and perfect results every time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kitchenaid - 24 Built-in Double Electric Convectio

    |
    Posted .

    cooks evenly.... not to sure that I prefer convection cooking cant really tell just yet because we are still learning how to use it. but we love the oven

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

    |
    Posted .

    great purchase. definitely good for what I payed for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting use to electric vs gas oven

    |
    Posted .

    I have always had gas so in order to have a double oven I had to switch to electric. New system and learning about its simple use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like so far, but bottom does not heat

    |
    Posted .

    The bottom oven worked for 2 days and stopped heating up today, so that's not a good sign. I'll have to call in service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Oven does everything you need.

    |
    Posted .

    Very pleased with the oven. It does everything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great oven easy to use

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Convection, Design, Ease of use

    Happy with the convection feature. Easy to program. Bells and whistles well designed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Self-cleaning function doesn’t not work

    Posted .

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    I purchased this 24” double wall oven in August 2019. I really liked the oven until I used the self-clean function in December 2019 for the first time, and the oven stopped working and locked up. A fuse was blown and replaced, at which time the tech learned that the command keypad was also blown out by the self clean cycle. Three service calls so far and the oven still isn’t working. The self-clean cycle caused the problem, so I recommend not using the self-clean cycle. If not for the self-clean function I would have rated the oven much higher. I feel that that the self-clean function should not be promoted as a product feature if it doesn’t work.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Jane, thank you for your review. We sincerely apologize for the concerns with your oven and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 3 out of 5 stars

    Nice product

    |
    Posted .

    It allows two different baking elements. One is conventional cooking and it comes with a stone baking sheet for pizzas. The food cooks evenly.

    I would recommend this to a friend
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