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Customer Ratings & Reviews

KitchenAid - 24" Tall Tub Built-In Dishwasher - Stainless-Steel-Front_Standard

Customer rating

Rating 2.8 out of 5 stars with 6 reviews

  • 20%
67%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-6 of 6 Reviews
  • Rating: 1 out of 5 stars

    TERRIBLE

    Posted
    SHERI10

    I purchased this dishwasher in April, 2009. Three weeks later, in May, the dishwasher quit working. Several days later the manufacturer sent out a repair person. He diagnosed the problem as a blown fuse located under the door panel but didn't have any fuses with him. The next day somebody returned with a fuse. The dishwasher worked great for about a month and then the same thing happened. I called the manufacturer and requested a new dishwasher. I was told instead of a new dishwasher they would extend the warranty on this one to three years. Several days later a repair man showed up, and replaced the fuse as well as some wires that he thought might have been causing the fuse to blow. It temporarily fixed the problem. January 6, 2010 the dishwasher quit working again (for the third time). I called the manufacturer, and explained that it is very inconvenient to have the dishwasher repaired three times in the first 9 months and that it obviously is a lemon and I would like it exchanged. He spoke with his manager who agreed that it should be eligible for this. He said I would hear from the exchange department within 3 days and if I didn't I should call back and ask for him. I waited 8 days and then called back and asked for this person by name, and was told they had no idea who he was, that he didn't document the phone call and no, they were not going to exchange my dishwasher. But they will send somebody out next week to repair it. I was also told that the first repair was not documented and that they have only done one service call on it. So I stand here, next to a $1299 dishwasher and wash my dishes by hand while I wait another week for the repair man to come replace the fuse again. I would NOT recommend a Maytag dishwasher. The customer service is TERRIBLE.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Does not dry the dishes

    Posted
    Audrey1

    We have been through 3 of these Kitchen Aid dishwashers in 1 month. Everyone keeps telling us that we must have just got a bad dishwasher that Kitchen Aid is top of the line. We are now on our 3rd one and it will be returned today!!!! Even with Jet Dry everything comes out dripping wet, even the dishwasher racks. Anything plastic is covered in water spots, and Every load there has been at least 1 dish that has baked on food. I even did a small load and the only thing on the dishes was cinnamon and the cinnamon was baked onto my white plates. I normally love everything Kitchen Aid but not this dishwasher!!!!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good appliance overall

    Posted
    momohio

    There is an extra 3rd shelf at the top for wooden spoons and other long flat items. This is a great feature. The drying function never seems to fully dry the glasses shelf, a bit disappointing for a more expensive model. Machine is very quiet. It has nice status indicator for progress of the cycle, but you can't see it if your dishwasher is placed under a counter top with any hangover edge at all. The status indicator, and all function buttons are on the top edge of the door. Most racks can be manipulated to fit oversize items.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quiet, functional, easy to use and attractive.

    Posted
    Letherneck

    This unit is a perfect match for a kitchen with stainless steel appliances. The hidden controls gives it a very clean look. Use of the controls is easy to understand and the lighting is clear and bright. Extremely pleased with the quiet operation.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Looks great

    Posted
    paulie1

    In store expirence was great. Delivery was terrible. Istallation was easy. The machine looks great and runs very quiet. So far after 9 loads using the heated drying cycle I found myself re-drying the dishes.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    wORKS GREAT AND LOOKS GREAT

    Posted
    FBLAND

    kITCHENaID HAD a great review and the price was right on this one.

    I would recommend this to a friend