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Customer Ratings & Reviews

Your price for this item is $1,304.99

Customer reviews

Rating 4.5 out of 5 stars with 1982 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the 24" Top Control Built-In Tub Dishwasher for its quiet operation and excellent cleaning performance. Many find the third rack to be a valuable addition and are pleased with the overall capacity and ease of use. However, some customers have expressed concerns regarding reliability and long cycle times, while others have mentioned issues with installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,982 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely quiet. Love it. Have purchased it several times for clients and have been pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! We have a large family, and with three racks, there's plenty of room to do all the dishes in one load!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love my kitchen aid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love dishwasher, the washer is so quiet I can hardly tell it’s on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, delivery was very easy given the current Covid-19 situation. Appliance arrived in perfect condition and very happy with my Best Buy experience. Highly recommend KitchenAid appliances. Last time we upgraded our appliances was 17 years ago. All were still in good working condition, just needed some updating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant stop looking at it is our favorite kitchen toy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Kitchen aid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good cleaning dishwasher . I love it so much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    High quality ultra quiet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing dishwasher. It is so quiet, you literally can not hear it running unless it is dead silent in your house. Looks amazing, washes better!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Not a quality product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher began leaking on our floors within 1 year and 6 months after purchase on the backside of the unit. This is a built in washer, so it took us weeks to notice and by then it had warped our flooring. Contacted kitchenaide and was unimpressed with level of customer service. Was told warranty does not cover anything past 1 year. I understand the warranty, but it’s sad to learn that the product is not built to last beyond a year. This is a relatively expensive dishwasher, so I would have expected a longer useful life out of it. Just wanted to warn people that the brand will not support after a year, so you should purchase an extended warranty. The leak has caused thousands of dollars of damage to our hardwood floors. Homeowner’s is covering the damage, but it’s been an awful experience and highly stressful. Was purchased and installed through Best Buy.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Ryan, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 3 out of 5 stars

    Kitchenaid Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisier than I expected. This was one of the higher end models and shocked be quieter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    American dishwasher the best.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dishwasher machine because it is amazing. It has three adjustable trays and has enough space. It leaves my dishes clean and dry without soap stains. It also doesn't make noise like other brands I've had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid D/W

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this d/w. Id like for it to have been a little quieter. Too bad it took 3 tries to get it installed properly. The 1st technician didnt know ehat he was doing; the next delivery had broken parts. Finally the 3rd d/w was good & techs did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very happy with this

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing dishwasher! Very quiet, and that's what we were looking for. Looks sexy too

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Kitchenaid does it again.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this dishwasher less than a month. But this Kitchenaid exceeded my expectations. Easy to operate and cleans very well.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Horrible experience!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a terrible experience. I purchased this dishwasher due to the great reviews I've read. The dishwasher I received was destroyed. See pics. After several hours of trying to speak with an actual person, I reached someone who arranged for an exchange. It arrived in 2 days with which I was very pleased. Well, the second dishwasher I received was also destroyed, literally leaking out of the top of the machine through a broken weld where it was severely dented. It was completely covered by the insulation so there was no way for me to have noticed until it started leaking everywhere. I physically had to go back to the store to request a refund since after 2 days of trying, I was never successful at speaking to a manager. I left my name and number twice but no one returned my call. I won't be shopping at best buy in the future. I already got a new dishwasher from Lowe's that was in perfect condition. I'm a little hesitant in entering this review as I haven't actually gotten my refund. The dishwasher is being picked up on 2/18. I'm hoping I will see it shortly after that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a surprisingly good choice as a dishwasher. We originally purchased a Bosch, my wife didn't like the way the racks worked, so we ended up returning it for this. No complaint so far cleaning quality has been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer, replaced it with last one, the same model.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 5 out of 5 stars

    THE BEST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best dishwasher I’ve ever had! Third rack is very handy! Easily installed by my family member!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new dishwasher was installed professionally and operating as expected. Thanks Best Buy for the replacement our dishwasher very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed. Have only did a test run. So far it's not loud as expected, love the black steel finish. Goes well with my set.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not drying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly very quiet. But washing is not perfect and Not drying at all. Thinking to return. Attached photo of the glassware after 2 run

    No, I would not recommend this to a friend
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