Customer Ratings & Reviews
- Model:
- KDTM404KBS
- |
- SKU:
- 6398196
Customer reviews
Rating 4.5 out of 5 stars with 1994 reviews
(1,994 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the quietness, cleaning performance, and third rack of the 24" Top Control Built-In Tub Dishwasher. Many appreciate its capacity and ease of use, as well as its design and spaciousness. However, some customers have expressed concerns regarding its reliability and long cycle time. A few customers have also mentioned issues with installation, price, and the heating element.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Noise levelCons mentioned:Cycle time
Rated 5 out of 5 stars
Best dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best dishwasher I have ever owned. I have never had a dishwasher that could get the dishes this clean. The cycle is long but the results are worth it. No leaks and very quiet.
This review is from KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level, Third rack
Rated 5 out of 5 stars
It is SO Quiet!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the dishwasher for a little under a year now, and still believe this is one of the best appliance purchases we've made (we bought a house a few years ago, and have made quiet a few appliance purchases since). It's easy to operate, super quiet, and has withstood our hefty toddler trying to climb all over it while emptying the dishwasher. And we love the third rack! I didn't know we needed one, but it's one of my favorite parts. I also love that the second rack is adjustable, so when we have bigger pans to load, we can "raise the roof" to accommodate. If you're considering this, you won't regret it!
This review is from KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level, Third rack
Rated 5 out of 5 stars
Super quiet, 3rd rack awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dishwasher, 3rd rack is very useful. Most 3rd racks are utensils only but this one accommodates glassware plus utensils. The door itself is very solid as compared to others. Adjustable 2nd rack is very useful and is used often. Cleans very well. Kitchen/living room is open area but I cannot hear dishwasher at all. Free installation with purchase was an added treat.
This review is from KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance, Third rack
Rated 5 out of 5 stars
So Far, So Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it about a month and so far, so good. Really like the third rack. This unit holds a LOT more than our previous washer, a 5-year old Kitchenaid unit. As a result, we are running it less often, saving water. Cleaning and drying is excellent. Unit does seem to be a bit louder than the old one, but nothing obnoxious. Overall very happy with it. Hopefully it lasts longer than the old one. I did buy the extended warranty to be safe.
This review is from KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Third rackCons mentioned:Cycle time
Rated 4 out of 5 stars
Hopefully wise purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m wavering between 4 and 5 stars but I have been too generous in the past and am more cognizant of what is important to others. Downside - dishes are not going to be completely dry. I don’t care but a lot of you do. You may have to spend more for that. The time to complete a cycle is probably 2.5 hours and I have not actually timed it. There is a quick wash but I have not used it. I suspect environmental laws are responsible and that there is no escape with any model. Now the great points are considerable. Someone actually cleverly made use of internal space. There are three levels that are actually practical to use! There are two reasonable places to place cutlery and you can even remove the silly lower level spacers and fit everything in. You can use the highest more shallow level for plastics and have lots of room for plates and anything else. It is possible to safely wash wine glasses. It is very attractive and seems to be sturdy. Overall, it was my favorite of all the dishwashers that Best Buy has to offer and it is well priced. Maybe this should be a five but I’ve been burned once and I don’t want to mislead anyone. I would definitely choose this again if that helps.
This review is from KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level, Third rack
Rated 5 out of 5 stars
Excellent Dishwasher!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is fantastic / does not disappoint! It is quiet, cleans/dries very well and also holds more than any dishwasher on the market thanks to its highly functional 3rd rack, which is a dream. I was never a fan of 3rd racks until I saw this model--love it! The door also latches well (almost as if it's magnetic), so there's no question on whether it's closed. Admittedly, this was more than we budgeted for but the functional third rack made our decision easier and is worth the extra cost. Very happy with our purchase.
This review is from KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level, Third rack
Rated 5 out of 5 stars
Love our KitchenAid dishwasher!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our KitchenAid dishwasher. Super quiet and does a great job washing and drying the dishes. The third rack holds all of our knives, large kitchen utensils, and lids to the coffee mugs. We originally purchased the Cafe dishwasher and returned it to purchase this one.
This review is from KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level, Third rack
Rated 5 out of 5 stars
It’s a winner!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big fan of this dishwasher. It’s quiet and gets dishes clean. 3rd rack is nice - prefer the configuration of the less expensive kitchenaid but still very helpful. Would highly recommend.
This review is from KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise levelCons mentioned:Cycle time
Rated 5 out of 5 stars
So happy I was able to purchase this gem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love thus dishwasher so far. I’ve only had it for a month but it cleans beautifully. Very quiet. All dishes come out sparkling clean! Be aware that the cycles run longer than you probably expect but the results are worth the wait, in my opinion. As a bonus, it looks and feels as a high quality appliance should. I am grateful I was able to get this before Christmas as I see the black stainless steel, especially, is hard to find. This is my first KitchenAid purchase and I believe it will not be my last. Lastly, kudos to the Best Buy installers who were on time, efficient, and courteous.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Solid purchase, quiet unit, beautiful color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a KitchenAid dishwasher several weeks ago and waited about 4 weeks until it could be installed. The installers did a good job putting it in and made sure it was level and worked properly before they left. I think the wiring was confusing to them, but after tripping a breaker and resetting it, things were working again. The unit is pretty and has a large 3 rack capacity. It looks a little taller inside than the previous Sears unit we had. It is whisper quiet and you have to get down with your ear to even hear it running. I like the multiple wash settings and the performance of getting dishes sparkling clean. We originally wanted a Bosch unit, but they couldn't deliver one until October and I didn't see myself washing dishes for another 2 months. I would recommend this unit and the installing team. I even got the 10% birthday discount, too!
I would recommend this to a friend - Pros mentioned:Capacity, Noise level, Third rack
Rated 5 out of 5 stars
Fits a ton of dishes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is very quiet (nearly silent) and can fit many dishes, glasses, etc. The third top rack is a much better design from the prior design (we have at another house). The third rack has minimal moving parts for cleaning and can fit several additional glasses, utensils or wine glasses. Clean and dry time seems reasonable. Black stainless is very attractive and resists hand marks and smudges.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level, Third rack
Rated 5 out of 5 stars
Best dishwasher I've owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With all the dishwashers I've had, this is by far the best in terms of cleaning. All dishes come out sparkling clean and dry with no prewashing required. Whisper quiet aloes us to run it while we're sitting watching TV without having to crank it up. The third rack is a great feature and comes in handy for larger knives and tupperware tops.
This review is from KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise levelCons mentioned:Reliability
Rated 1 out of 5 stars
Expensive and disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a lot to like about this dishwasher, it’s quiet, it looks good, and it gets the dishes very clean…when it’s working. I have had this unit for almost exactly 2 years and it has failed twice in that time. The first time it was under factory warranty and they replaced the faulty circulation pump, it only took a MONTH! Now another year has gone by and I’m in the same predicament, waiting for the service technician to show up and then I’ll probably have to wait another two or three weeks to get the new parts installed. I don’t think it is too much to expect an appliance that cost $1000 to last more than a year without catastrophic failure of a core component. I understand that sometimes things happen but for it to happen twice in two years?! I used to choose Kitchen Aid because I thought they were better quality than some other brands but it appears they are just like all the other garbage appliance manufacturers out there, not built to last.
This review is from KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are having with your Dishwasher and would like to speak with you further to see how we can help.
Please contact us directly via:
Facebook at https://tinyurl.com/KitchenAid-Facebook
Instagram at https://tinyurl.com/KitchenAid-Instagram
We look forward to speaking with you.
- Pros mentioned:Capacity, Noise level, Third rack
Rated 4 out of 5 stars
Excellent, quiet dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is *quiet*. I replaced a 30 year old dishwasher with this one and I can barely tell when it's running. I love that there is a delay is when you can kick it off. There is A LOT of room to put things in, and the 3rd rack is fantastic. The only issue is that the shelves are really low and they are shakey when you pull them out.
This review is from KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
It's a winner!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with my decision! The 3rd rack has the best design above the competing brands. I hesitated to purchase another Whirlpool since my previous Whirlpool dishwasher only lasted 7 years. But the price was right and the 3rd rack was the final sell. It does an excellent job cleaning dishes, bowls, and all the gadgets you put in the washer. Quiet wash and a handsome design. I like it.
This review is from KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance, Noise level
Rated 5 out of 5 stars
Great dishwasher!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher very spacious cleans very well, super quite
This review is from KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Triple racks and large tub give loading options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are pleased with the three racks and the extra deep tub allowing many options and greater volume for placement of dirty dishes and hardware. The controls are a little complicated to determine the optimum washing cycles, especially determining how to set to have everything dry when the cycle is completed. It has been a bit of an experiment for us, The dishes always come out clean and we are pleased with the purchase. We bought this along with KitchenAids' double oven, stovetop, and trash compactor. We really like the sleek and modern look.
This review is from KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance, Noise level
Rated 5 out of 5 stars
Very Happy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet, clean the dishes wonderfully....plenty of space, 3rd rack is helpful. Love the printshield finish, few fingerprints and smudges.
This review is from KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Noise level, Third rack
Rated 5 out of 5 stars
Dishwasher that can was all your dishes.
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher with enough room to wash so much. The third rack is so handy to have. Makes organizing you dishes for cleaning easy. Adjustable 2nd rack allows you to put those taller dishes and pots in the bottom. So quiet barely know its running.
This review is from KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance, Noise level
Rated 5 out of 5 stars
This dishwasher meets our high expectations.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet. Cleans thoroughly. Dries okay on normal cycle and dries well on extended cycle. Really like the 3 racks. Plenty of room.
This review is from KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend





















