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Rating 4.6 out of 5 stars with 120 reviews

91%would recommend to a friend.
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91%
would recommend to a friend
Page 1 Showing 1-20 of 120 reviews
  • Rating 1 out of 5 stars with 1 review

    Tried 2 and neither worked reliably.

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    Posted .

    We installed the KDTM354ESS in a new lake home last fall. We didn't get to use it much at the end of the season, but focused on it in April and proved to ourselves that it was cancelling in mid cycle and waking up all by itself when no one was anywhere near it...cancel and drain or some other cycle. We contacted KitchenAid and had 5 (so far) warranty repair calls with no luck. After the 5th visit, I just bought a brand new unit from BB thinking our first unit was a lemon and it was time to just put it on the curb, so to speak. I picked up the new dishwasher...same exact model...from Best Buy last Friday and installed it. There was some minor mechanical damage to the frame when I inspected it, but it was no visible externally and I didn't think it would affect performance so I installed it and tested it out. After 5 days of testing, this one is going back to Best Buy. It starts up by itself and cancels out by itself. Something is screwy. It passes all of the diagnostic tests, but doesn't work in real life. I don't know what's wrong with this model, but I won't buy a third one. We will move to some other brand. Too bad since we have other KitchenAid dishwashers and have had good luck with them.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Cleans dishes well and so quiet!

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This dishwasher replaced our 15+ year-old Maytag, which was on its way out for a while. Of course, the difference between that old one and this new KitchenAid is like night and day. So, that certainly biases my opinion. However, we have had the new one for a few weeks and have used it a dozen or so times using powdered detergent and a rinse aid. We do rinse our dishes before putting them in the dishwasher because I don’t trust any dishwasher to not get clogged with food debris. Our dishes have comes out clean and beautiful.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    super quite dishwasher

    |
    Posted .
    Pros mentioned:
    Design

    as in other posts, i bought all Kitchen Aide appliances, great designs / accents, easy to use, sharp looking appliances

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Made in USA and made well.

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I was positive that I would not be able to find a USA manufactured dishwasher in today's world. Imagine my delight when I found the KitchenAid brand. First learned of the brand when I was a kid. It works great. Our old dishwasher must have been bad for a while, this new one makes the dishes look new again.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Didn't Blow My Mind

    |
    Posted .

    I replaced a 20 year old dishwasher, so I assumed this one would blow my mind with how it cleaned and dried my dishes. It's definitely an improvement, but I guess it's not as magical an experience as I was expecting. I'd still buy it again, even though rainbows don't shoot out of the door and my plastic containers don't dry. Call me when the magical unicorn edition comes out!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    It works great. Thank you Best Buy. It cleans and dries all types of dishes.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent dishwasher, thoughtful features

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    Posted .

    Dishwasher had a dent in the top edge of the stainless steel door, uncovered when unpacked from the shipping packaging. Since the old dishwasher had already been removed, the installing Geeks---with my agreement---installed the damaged machine, so we would have the use of the dishwasher while a settlement decision was reached with Best Buy. In the end, the Geeks brought a brand new identical--except undamaged--dishwasher, pulled the damaged one out, and installed the new one. The damage appears to have happened at the factory, before packaging for shipment, as the packaging showed no indications of damage. According to the Geeks, it would be taken back, possibly to be sold as "open box"/"scratch and dent" merchandise. It was unfortunate for the problem to have happened, but Best Buy handled it professionally and to their customer's satisfaction.

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Beautiful Drying Rack

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    Posted .
    Owned for 7 months when reviewed.

    We had a frigidaire mid-line dishwasher that was a rockstar for 13 years. I could load un-rinsed dishes and they would come out sparkling clean. I always use either cascade or finish, and add lemishine because we have hard water. When the motor died, we decided to pay twice as much for this kitchenaid with great reviews. Loaded the dishes as usual, and was surprised that dishes came out dirty after 4 hour wash cycle. So I tried again, and still had the same issue. I had to hand wash everything. Best buy came out to make sure it was installed correctly, and it is. I'm now trying to make a service appointment under warranty from kitchenaid. In the meantime, it is the prettiest drying rack you can buy. And I'm not exaggerating - the dishes have to be spotless before you put them in the dishwasher for them to be cleaned lol. If you are looking at this model, consider other options.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi IamNotaRobot, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rating 5 out of 5 stars with 1 review

    Great dishwasher!

    |
    Posted .

    As all the reviews indicated, the KitchenAid is a great dishwasher, and oh so quiet!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Awesome dishwasher

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Particularly love how smooth the racks slide and how quiet this machine is

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Open Box Luck

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Very lucky to have found this gem! Works great and it was a $teal! =)

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love Kitchenaid

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Great dishwasher! Love the stainless steel tub and bearings that Kitchenaid uses.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great and Quite Dishwasher

    |
    Posted .

    With out breaking the bank on the best Dishwasher money could buy we did our internet home work. We knew we wanted a quite one and a stainless steel basin which is the inside. We need black stainless on the outside to match our refridge. Best Buy yet from Best Buy!!!!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Decent dishwasher

    |
    Posted .

    I purchased this after a review in consumer reports magazine. This is a slightly different model than the one commended. We are very satisfied with the installation by Mr. Miguel with Greek squad, San Antonio. He tried to accommodate my schedule. Completed installation very patiently. Did trial run and made sure he gave us a quick tour. I recommend his work all the time.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great dishwasher. Highly recommend.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I bought this to replace a Whirlpool that broke down after 2 years and it is working much better than the previous one!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Extremely quite

    |
    Posted .

    By far the quietest dishwasher I’ve owned. I’ve had 2 different dishwashers in the resent years and this thing blows them away when comparing how loud they are

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Works perfectly

    |
    Posted .

    Replaced a KitchenAid that was 16 years old never had a problem til now - good reason to buy another KitchenAid! Installation was quick, efficient and works perfectly.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    First Dishwasher

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    So far so good! Love the matching look with other appliances.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Kitchen Aid Dishwasher worth the wait!

    |
    Posted .

    Our 2002 Kitchen Aid Dishwasher finally saw its last wash and decided on another Kitchen Aid because of the dependability.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good Dishwasher

    |
    Posted .
    Pros mentioned:
    Cleaning, Dishes, Quiet
    Cons mentioned:
    Ease of use

    I'd say overall we've been pleased with the dishwasher. It is very quiet and it has great features to insure that your dishes are clean no matter how dirty they are. It is not difficult to use whatsoever. The only "negative" I'd give the dishwasher is that it is smaller internally than our previous dishwasher...meaning it doesn't hold as many dishes as our other dishwasher and I have to run it more frequently. I would not say that it is a big problem for us since we needed a dishwasher that would fit properly into the designated space in our kitchen and the performance of this dishwasher is far better than the performance of our last one. The installer was great and very professional and polite in explaining the installation and answering any questions we had. If possible, my recommendation is to wait for a sale before buying. We saved about $200 on it by waiting for a Black Friday sale to purchase.

    I would recommend this to a friend
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