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Customer Ratings & Reviews

Your price for this item is $3,799.99
The comparable value price is $4,049.99

Customer reviews

Rating 4.1 out of 5 stars with 1932 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the spaciousness, drawers, design, and lighting of the 25.8 Cu. Ft. 5-Door French Door Refrigerator. They appreciate the ample storage space, well-designed drawers, sleek appearance, and bright lighting. However, some customers have experienced issues with the ice maker, noise, cooling, and defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,932 reviews
  • Pros mentioned:
    Design, Drawer functionality, Overall performance

    Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the multiple drawers for produce. The interior finishes are very attractive, so much nicer than standard white. Everything is very functional.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very large, spacious refrigerator. There is lots of room. Great design and finish. I am glad I splurged on the black Stainless. Well worth it for my kitchen design. The split mid-drawers is very convenient. Only a few complaints: - Only one split sliding tray for tall items. If you have more tall items you'll have problems. I looked at other units after seeing this, and saw that all refrigerators from all brands have only one split drawer. - Limited door storage. This is because of mid level drawer. I saw this in other refrigerators also. - Water dispenser is a bit loud.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Drawer functionality, Overall performance

    Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator I have love all the drawers and everything about it I would recommend this refrigerator to anyone works great

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Review for KitchenAid 5-door Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive. Not enough space for tall items. I thought I'd use one drawer on the front for drinks and one for veggies. The veggie drawer doesn't hold enough. I thought the freezer area was too small for large items, but then I got a giant 21 pound turkey in the bottom drawer. On another note, the inside of the fridge is aesthetically pleasing. I keep the fridge more tidy because I like the way it looks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lighting
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Enjoyable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited months for this KitchenAid model to be available in stock and the price went up but we think it will be worth it. After a month of use, we enjoy the refrigerator's modern style, lighting, coldness, and variety of food/drink configurations. Possible improvements: the ice maker is too slow (even on "Max ice") and the freezer drawer could use another light.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Frig.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful frig. Very well designed. Very bright. Great use of the space.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good, but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit has a nice layout and utility, but runs noisy (compressors, ice and water dispensers) and the water and ice shut offs have a bit of a learning curve. The latter isn't a big deal to an everyday user, but when guest use the unit we find ourselves picking ice cubes and drying up water from the floor. I know nothing is perfect, but in this price range I expect better mechanical engineering.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Drawer functionality

    Rated 5 out of 5 stars

    Very awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been three weeks but love it. Quite, sleek, nice and drawers are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Spacious, Cool Looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is huge. Lots of space. The design is very functional. The two mid-level drawers are very convenient. The handles are solid. The black stainless is an awesome look. Well worth the upcharge. My only complaint is the water dispenser is very loud. Also, I would have prefered if it was large enough for a water bottle. But these are minor issues compared to all of the functional benefits.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Lighting

    Rated 4 out of 5 stars

    beautiful interior, lots of organized storage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the interior. Well lit so can easily see what's inside. Can really organize everything! Even 2 shelves in freezer for flat things like bacon, sausage, cheese, etc. Excellent extended warranty offered by Kitchen Aid.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    French door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This French door refrigerator is super impressive!! I'm truly amazed at all the features that it offers. Immediately after installation, the testing of the water output was very,very cold!! This fridge is very,very spacious, lots of compartments to store many items. The freezer department has lots of room for storage. This fridge offer many settings that you can personalize, store, & lock. This French door refrigerator is not only very stylish, but it works really well. I read reviews on this appliance, and HONESTLY I can say that I have "not" experienced any of the less than 5 star ratings. I love this appliance, & I am completely satisfied with my purchase. No complaints!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Happy with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks good. Freezer does not roll smoothly back into position. It seems like a well built solid fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Lighting

    Rated 5 out of 5 stars

    Too wonderful for words

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read all the instructiones,the refrig cooled in 24 hrs it is now where it was preset at the factory & my food is in good condition,treated the ice & water gagets they way they said & I have really delicious water & crystal clear ice. I love having so many storage containers.The LED lites are wonderful I can see all my items no fears of food getting lost "in the back". A great addition to my kitchen. BUt let me tell you that sucker (the refrig) is HEAVY My heart went out to the 2 men who had to bring it up a flight of stairs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    KitchenAid Appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I’ve bought. Three years ago I purchased a home and immediately replaced all the kitchen appliances with KitchenAid. They all worked flawlessly the entire time. When I decided to sell that house all the appliances were still available so I sold the house with them which was a strong selling feature. I moved to another state, bought another house and immediately replaced all appliances (which were in working condition) with the same KitchenAid models that I had just used for the last 3 years. That’s how happy I am with this refrigerator and the rest of the KitchenAid appliances. As a matter of fact I measured the space for this refrigerator in every home I considered buying. If I move again I’ll take them with me. For those that say it’s an expensive refrigerator, you’re correct it’s not cheap. As a matter of fact it’s about twice what I originally intended to spend. But I’ll say this…I have never regretted spending the money, it’s worth it to me to have appliances that make cooking enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Drawer functionality

    Rated 5 out of 5 stars

    Chef's Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the space and the convenient of the drawers.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this refrig because the ice maker was in the door. Pros less noise/cons less storage for ice. Good storage compartments. Time will tell on operation of everything. We have had it 1 month now. Like operation of outside access to water-ice.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting, Overall performance

    Rated 5 out of 5 stars

    Great refresher it’s look amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love every thing about it very quite big a lot of space ,light is great,space is big,very dramatic look to it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this fridge because of the 2 refrigerator drawers and the good size freezer with 3 layers. It has many nice features, such as herb storage section, measured fill water dispensing, and air filters. The only downside is because of the drawers and large freezer, the shelves/bins in the main section of the fridge don't allow for taller jars and bottles. Thankfully, I am able to make everything fit because of the one shelf that collapses back to half depth. Overall this is a fantastic refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Major Disapointment With the Quality and Brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years ago I bought this Kitchen Aid Refrigerator for around $3500 plus tax. About three months ago the freezer stopped cooling. The refrigerator at the time was 2 years and 2 months old, so it's out of the one year warranty and we don't have an extended warranty. Who would think you would need one when you spend this kind of money on an appliance! I called Whirlpool, they sent the request to their exclusive technician for in warranty and out of warranty repairs, Fields Appliance Service, Inc., of Orlando(local repair agent for Whirlpool). Here’s where the gaggle began. The unit stops freezing, then freezes, stops freezing then freezes. Approx. every 2 weeks the techs come back and by they get here its freezing again, and they can't duplicate the problem. Does Whirlpool care! NOOO, Next time I’m buying a Samsung! Never again Whirlpool or Kitchen Aid.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello DwightA, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Drawer functionality

    Rated 4 out of 5 stars

    Making canning/freezing season easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love freezer 3rd level for flash freezing. Middle drawers are working well after schools snacks. Easy lift out of the ice bucket is good for setting up ice water baths. Only ding ... freezer sagged when I put heavy ice packs in the pizza pocket to help it cool down on the first day. We just plan to keep lighter items like frozen ice cream bars in there.

    I would recommend this to a friend