Customer Ratings & Reviews

Very expensive … but got a great deal on sale. Very impressive … looks like a bank vault! Best most versatile fridge I ever had , love the French doors and 2 drawers, 3 shelves in the freezer. Very bright lights in the fridge, lights could be better in the freezer . Hope it’s more reliable than the Samsung I had before.

This refrigerator is the best! We never thought we would spend that much on a refrigerator, but it is so worth it! It is very quiet vs our old one that sounded like an alien was knocking on the inside! The surface of the black stainless is the best. Very difficult to get fingerprints on it. The middle cooler drawers are great. Can adjust the one on left to what you have in it, lunch meat, etc. And the drawers are the slow close..so they close on their own with no slamming! If I had to pick out one negative, it would be the freezer drawer pulls a little harder than I had hoped, but there are two top drawers in it and can get kind of heavy depending on what you are putting in there. There is so much room in the refrigerator too. We have gotten so many compliments on it. Very pricey compared to competitors, but it is a KitchenAid and high quality. Worth the money!

We've had this refrigerator for about 3 months now. I absolutely love the interior. Lots of options to put stuff away and organize your space. It has built in specialty storage spots that are very convenient (like the frozen pizza area in the freezer door). I absolutely LOVE the right hand independent drawer for produce. I put all of my often used produce that I use and cook with every day in there and you can open it and access the items without opening the entire fridge. I leave the less used produce in the interior drawers. The inside is beautiful. The lighting.... OMG. I never thought I would be impressed with fridge lighting, but it's so fancy. I like the water and ice maker. So far so good. We'll see...... The ice does taste funny, but that might be because of Dallas' overall poor water quality.

Priced the same at home improvement stores, but Best Buy had best 0% interest payment plan & I felt the install contractor was top notch, I wanted to own this KA 5-door a while before reviewing. I can't find anything to say that is negative about it. I live in a humid climate and haven't had any issues with the icemaker. Its a top notch item quality wise and cosmetically. Really was wanting the black stainless but couldn't find, but not disappointed with standard stainless. The handles keep fingerprints off the surface. Very well designed & a ton of storage, especially in the freezer compartment. There is nothing lacking on this KA 5-door fridge!

I love how smooth everything functions. You can see everything clearly because it’s LED lit and well layed out. Easy to get in and out, with just a soft touch you slide open and close and it just flows. Plus it’s so pretty! Elegant actually. So far I am very satisfied with my decision. I was worried I’d get a lemon based on some of the reviews but I just don’t fidget with it. If the crushed ice feature is said to be messy, I just get regular ice. It’s good enough (and trust me I’m big on ice). We try to be kind to our fridge, hopefully it does us right and gives us many years. As of now, it makes us very happy :-D

Love it. Great space. Great look. The only thing we have had issues is with the water dispenser. We've had to change filter twice within the last 6 months because it will stop dispensing water or making ice.

We received the refrigerator and after it was installed, and the old refrigerator had already been disassembled and removed, it was pointed out the freezer door had a dent. The refrigerator is awesome but we are still waiting on the new freezer door. The telephone calls with Best Buy have been a nightmare. Hoping to get the new door this weekend as scheduled (or I should say, rescheduled, multiple times). The space and design have been great so far. Water dispensing is a little noisy, so hopefully that is just normal for this appliance. I recommend the appliance. I do not recommend Best Buy delivery.

This refrigerator provides a good amount of space. I also like the adjustable shelving so I can make room to other items. The meat drawer is also nice to have.

Have had for 2 weeks now. Looks great in kitchen. Tons of room in both frig & freezer. Love the snack drawers on inside. Both separate drawers on outside are handy for things you get often. Plenty of shelf room in doors. Also love the the size of ice cubes and the crushed ice. Love this frig so far!

Really like the look and functionality of this. However, the ice maker stopped making ice after about 6 months. Depending on how things resolved I may update rating.

Quality ! Easy close drawers, solid handles, great design separating produce and other meats cheeses … love it so much more than the junk I had! And it Looks Marvelous

Its a very nice refrigerator, it works great and i havent gad any issues with it at all. I love the two drawers for drinks, vegetables, or anything you would like to keep in it.

I am so happy with this refrigerator. Kitchenaid is my go to brand and I am not disappointed with this product. Quiet, ice and water work flawlessly. Had a side by side and there is so much more room in this. Love the second set of drawers. Produce seems to stay fresher. So much freezer space. This one is a winner!

Love this appliance fit perfect by actual measurements and works like a dream this is a great product! We love the self closing drawers with the kids to make sure they are closed properly once they push a little it will close the rest of the way automatically! We would recommend this product for sure!

Gorgeous refrigerator that looks like the very high models like Viking. When my husband and I were shopping for a new refrigerator we only wished to purchase one Made in America and that would fit into our allotted space. This model was perfect. Lots of room inside. Would like a little more flexibility with the door shelves, however there is a lot of room inside. The freezer design is great with 3 drawers so you can easily organize your foods. Would highly recommend this refrigerator.

This fridge has amazing appeal. The lights on the shelves heighten the yearning to "fridge gaze". My wife has shown off the fridge and wants to host dinner parties (she is not one who wanted to do this prior to this fridge). In my opinion, this is a very nice fridge. The stainless steel interior and exterior really adds a classy visual. It is a nice upgrade to our kitchen and has prompted us to upgrade other appliances. The 4/5 rating is due to the water dispensing unit. It sprays and creates a little bit of a mess. It took us 2 exchanges to get a dispenser that did not spray as bad. Best Buy was great to accommodate our concern with the water dispensing unit and assisted us with the exchanges at no additional cost. The Best Buy team (sales, delivery, installation) were great to work with and my wife and I would definitely recommend their services.

Overall very good plenty of space and smart use of different compartments. Excellent temperature control in both Refrig and freezer sections Only problem is with the water dispenser. sometimes it sticks It seems like the return spring is very weak and I hope it's not an ongoing problem

Very quiet refrigerator, roomy and with many features like using crushed ice, pre-measured water, drawer for drinks, etc. Love it.

Quiet! Pretty LED lights and well crafted interior. Soft close drawers. What's not to like about the fridge. I understand it has 2 control boards as well which makes it more expensive but also less likely to malfunction. Got rid of my 10 yr old Kitchen Aid for this one. No complaints after 2 months of use.

This is an excellent refrigerator, but we expected nothing less given the reputation of the brand. We wanted one with a full-width refrigerator portion with either a single door or two-half (French) doors, and this has the latter. The freezer is below, and it is full-width as well with a couple of drawers in it as well. There are an extra two half-width refrigerated drawers for convenient storage of whatever you want to put there. We like them for quick-access to frequently-gotten things like cold cut meats and cheeses and fruits. We did not require drawers like this when we went looking for a new refrigerator, but we decided we wanted them once we saw them in the store, and we are very happy we bought a refrigerator that has them. The through-the-door service for ice and water works well. Whole cubes, crushed ice, and water can all be selected through the same dispenser. Connection of the water supply was fast and simple and was performed by the installers who delivered the refrigerator. Shelf arrangement inside the refrigerator can be adjusted many ways to suit your needs. There are both air and water filters that need to be changed about once every six months, and these are easy to get at inside the refrigerator portion. Overall, having the refrigerator for several weeks now, we’re very pleased.