Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $9,629.99

Customer reviews

Rating 4.5 out of 5 stars with 53 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 53 reviews
  • Cons mentioned:
    Damaged

    Rated 3 out of 5 stars

    Damaged and improper parts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator but water still has a funny taste 3 weeks out. Hopefully that will resolve itself. The trim was bent and damaged and can not be repaired. The kick plate that came with the unit was non-conforming for ice/water in the door. BBY is trying to make things right but a slow process that is frustrating after buying such an expensive unit. With that said, I would say my experience has caused the lower star rating more than the product.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    great appliance

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It works great and looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job. Best Buy could be more competitive in their pricing.

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    New refrigerator

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for our original. The original built in lasted 17 years with minimal issues

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good refrigerator, and the installation crew

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator, and the installation crew did an excellent job. They were efficient and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    very satisfied

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, rapid delivery and very efficient set-up folks. Love the new Fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement of and older model

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a wonderful replacement of an older Kitchenaid model. This has so many bells and whistles that makes the cost seem not so bad afterall. I have only had this new Kitchenaid Refrigerator about 3 weeks. The cost of a new built in is a bit of a shock until you see this one and all its goodies. Now it does not seem so expensive, it is well worth the investment in my kitchen. Swallow hard and buy it, you will not regret it. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in perfectly. Great installation process ... no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second one. Worth the value. Lasted 15 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great appliance

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great appliance for a built in!! KitchenAid is very good

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Good ice maker and water fountain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very pleased with the fridge. Ice machine works great as well as temperatures are as expected. Water still a little funny tasting . Need to flush more water through the system to see if that corrects the problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced my old kitchen aid. the only complaint I have is the holders on the door. It hard to get things in and out of them and you really can't adjust them. Otherwise has beena great frig so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made in America

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this counter depth fridge. It has lots of space. Plenty of shelves and space on the door. Looks great in my newly remodelled kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely the best choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More interior space than one it replaced. Great LED interior lighting. Being a built in, we were happy to find it fit perfectly into the space for the previous refrig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator, kitchenAid makes great products and love our shopping experience at Best Buy, superb customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing a GE Monogram...

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1998 vintage GE Monogram is dying...we need a replacement and this KA looks like a great choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this beauty refrigerator.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator for a family or individual. Beautiful, lots of space and well lit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kitchenaid Refrigerator

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is what we expected. Good quality so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful fridge. Much better than sub zero which we sold for more than this cost

    I would recommend this to a friend