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Rating 4.1 out of 5 stars with 300 reviews

79%would recommend to a friend.

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79%
would recommend to a friend
Page 2 Showing 21-40 of 300 reviews
  • Rating 5 out of 5 stars with 1 review

    Still going STRONG

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    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    With the big appliance purchases you can go nuts with all the negative/positive reviews to compare, and decide which brand to buy. I bought this fridge a couple of years ago and absolutely love it. Protect your appliances, and get the extended coverage. I have not used it, but it's a good safety net in the event something happens to the refrigerator.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Best Buy Made It Right

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    Posted .

    The day after this refrigerator was delivered, I was on the phone to KitchenAid. This thing was noisy! I mean, really noisy! So loud we had to turn up the tv volume! So noisy it was nothing you would ever get used to. So a repair person came out and said this was normal. No. So we called the salesman at Best Buy. They sent out the Geek Squad. Return it they say. So we did. Best Buy delivered the new fridge and it was fine. Normal refrigerator noise level. YAY! Very impressed with the service from Best Buy. The refrigerator itself is very nice. The stainless steel does not show finger prints. Lots of room in the freezer. The interior is really cool, a beautiful gray. The lighting is excellent.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Nice 2 door plus freezer drawer refrigerator

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    Posted .

    Good use of space for this refrigerator. Didn't want the fancy "door within a door" or a screen on a stainless unit. LED theater lights plus shelf lights with grey interior makes for an upscale feel. Deli drawer plus 2 drawers for friuts/vegetables. Deli drawer requires both drawers to open. Freezer has plenty of room (with the full size 30" depth unit, not the 24" cabinet depth). Front pocket in freezer drawer holds pizzas. Water/ice dispensers make more noise than our Jennair we replaced. Unit holds temp in freezer well, refrig is effected by door usage more than expected. Wish it had digital temperature readouts for actual temp. Only setting the temps will readout on door. (We ended up putting inexpensive refer and freezer mechanical thermometers in) First unit delivered had issues with cooling and lights within the first week. Unit was replaced and second has worked perfect for over a year.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Far and away the best refrigerator ever

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    Posted .
    Owned for 3 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The KitchenAid refrigerator has been engineered to high quality standards. Whatever flaws existed in earlier models of been corrected. It is built to last. The finish which prevents fingerprints is a total godsend.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Buyer Beware...

    Posted .

    I loved my new refrigerator when I received it... 2 months after having it, it stopped making ice. Placed a service call with Kitchenaid and they sent a local repair company to fix it. 3 visits later, they replaced about 5 parts. The main problem was that the auto defrost was not working which caused ice to form on the fan and temperatures to drop which causes ice to stop being made. For about 3 weeks, everything was great.... then again the ice stopped being made. I looked behind the freezer bins and saw it was frozen again... Made another call to KitchenAid, this time they decided to send someone from another local repair company. OMG, the man that showed up didn't even know how to remove the drawers... All he did was to defrost the freezer and ordered parts... I was so frustrated... The day they brought the parts, the refrigerator seemed to be working just fine so they didn't replace any parts. Of course the next day it started to act up again. They came back to change the parts, but one of the parts were ordered wrong. I had to wait again for the correct part be ordered. At this time I was fed up with the repairman and requested a repairman that knew what he was doing... Finally got the correct part and a very experienced repairman with these newer refrigerators came to replace it. He must have placed 5 calls into Whirlpool tech while he was there to make sure he wasn't missing anything. The refrigerator again was frozen and had to be defrosted, parts were changed and diagnostics were run. In speaking to one of the ELITE MASTER technicians at Whirlpool it was discovered that when the Master mother board in the back of the refrigerator is replaced, the control panel in the front has to be reset. That had never been done, and the mother board was replaced the first time a tech came out. When it isn't reset, the auto defrost will not work. Plus it was discovered that when the second repairman came and ran diagnostics, they left the auto defroster off. This time, they changed the front control panel so it didn't matter. It's been about 3 weeks now and so far so good.... I will keep my fingers crossed... SO IF YOU PURCHASE THIS REFRIGERATOR AND IT STOPS MAKING ICE, THE AUTO DEFROSTER IS PROBABLY NOT WORKING AND IT'S PROB ALL ICED UP. IT NEEDS TO BE DEFROSTED COMPLETELY. PARTS WILL NEED TO BE CHANGED AND MAKE SURE THE AUTO DEFROSTER IS TURNED ON, AND THE CONTROL PANEL IS RESET!! I wish I had purchased the other model that has the two extra meat and vegetable drawers in the front between the frig doors and freezer drawers. It would eliminate opening the refrigerator doors all the time just to get cold cuts.

    No, I would not recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Looks beautiful, performs so-so

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    Posted .

    I bought this refrigerator, the oven, microwave, and dishwasher together. The refrigerator looks special; the stainless steel is nice, the handles look sturdy (more on that later), and the shelving looks upscale (more on that, also). I have had this for over 1 1/2 years now. The handle on the freezer section comes loose; it takes an hex key wrench (not included) to tighten it from the outside underneath. Then, it comes loose again with regular use. The freezer section frosts up the door jamb, causing the door to not seal as well as it should. I have to take a knife and chisel off the ice every month or so. The shelves do a good job of containing spills. Problem is, the filter doesn't seal all that well, causing water to leak from the filter area onto food and shelves, sometimes several times a day. Also, the top shelf needs to have one more notch to go up; it doesn't accommodate a large pitcher of tea or a 2 liter bottle. I have to have taller items at the front and shorter items at the back. I have the top shelf (it is a 1/2 shelf) all the way up top and the 2 liter bottle sitting on the base. The ice maker is NOISY! The removable ice bin freezes in place and is quite difficult to remove at times. I am afraid I will break it, therefore end up scooping ice instead of removing and dumping ice when I need large quantities. The bin is rather small, also. The water tastes good from the dispenser. When the filter is changed, one must run about 10 gallons through it to get to the clear water, though. I use the filters from the KitchenAid and/or Best Buy site. Overall, for the amount this costs, I can't heartily recommend this refrigerator. I think the Whirlpool version might give the same features for hundreds less. Also, the extended warranty, which I bought once, costs as much as a new, cheaper refrigerator itself.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Gorgeous Fridge!

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    Posted .

    This is a great looking, really big fridge. Matches perfectly with the rest of the KitchenAid appliances in my kitchen. Very happy with our purchase. Some of the other reviews state that the right French door must be opened in order to open the left - this is not true. Both French doors operate independently of each other.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great Purchase

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    Posted .

    Overall this thing is amazing. Love the grey interior and bottom dresser. Only problem that we had was on install the BB person didnt connect the water correctly and had to come back out. Second since the install about 5 months into purchase the ice dispenser container would overfill and when you open the door To the main fridge ice falls out. Note you just need to empty the container as the ice jammed up. It’s sleek design matches all my other kitchen aid appliances. Also Best Buy priced match it for me and had MUCH BETTER financing options than all of the other retailers!

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Good looking refrigerator that is working well

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    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Platinum addition mainly because it was immediately available to replace dead refrigerator. Very attractive interior with nice shelving. Ice maker is pretty loud but works ok. Ice is not clear and cubes stick together. Getting some discoloring at dispenser plastic base which spells cheap!! Most annoying thing is the full sized drawer inside will not stay closed full or empty.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Nice Refrigerator, Still getting used to layout.

    |
    Posted .

    Overall, I am pleased with the refrigerator. It is nice looking and operates quietly. However, the drawer at the bottom of Fridge is flimsy, and falls off guides frequently. I think it would be better to have two narrower drawers here. It would only require opening one door and it would be more stable on the guides. Overall I'm satisfied, not jumping for joy.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    A lot better than LG refrigerators

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    Posted .

    I bought an LG French Door refrigerator 3.5 years ago but it gave me nothing but problems. LG's service department is the worst I've seen especially from a large company. When I bought the LG refrigerator, it was to upgrade from my outdated Kitchenaid side by side ref. I never had any issues with my Kitchenaid fridge. The interior of the LG fridge appealed to me so I bought it. Now I switched back to Kitchenaid. I've been very pleased with it. The size is perfect and so are the features. My kids especially like the measured water dispenser. The interior compartments are very well suited for our needs. It's a handsome refrigerator and based on my previous ownership of a Kitchenaid fridge, I'm sure this one will last us for a very long time.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Hard to NOT love this fridge!

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    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    It is great. No other words needed for to describe it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    So far so good

    |
    Posted .

    This refrigerator replaces one of the same model that had many issues during the 8 months I had it. I like the design, organization, and features and have other KitchenAid appliances. So I am trying again and so far this refrigerator is behaving normally during the 3 weeks since installation. I'm keeping my fingers crossed,

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    So far so good

    |
    Posted .

    Had to make a new fridge selection very quickly due to old one going out day before Thanksgiving and too expensive to justify repair. Looked at 4 places before making decision on this one. It had most of the features we were looking for and then some plus could be delivered when we needed it. Was a little more expensive than wanted to pay even on sale but happy with decision to buy. Good looking unit.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Beautiful fridge. Some Suggestions

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    Posted .

    Its a great fridge. I love the lighting on the inside. The Freezer does not always seal all the way and there could be better use of the space on the inside. Would be great to have a coating on the outside that does not mark up as easily.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    great looking fridge with a few issues

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    Posted .

    This item looks and works great, however, after about a year an ice ball developed in both the freezer and the fridge. The fridge itself didn't give any indication anything was wrong other than melting items in the freezer. After melting the ice it was back to normal. Other than this I have to say I really like the features and look of the fridge.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    We will see.

    |
    Posted .

    We bought this January of 2017 and the repair man has been here twice. The first time in July to defrost the freezer, the whole back of wall of the freezer had 3" of ice. The second for the fridge, behind the deli drawer was another 3" sheet of ice. This time parts were ordered and I was asked to unplug the fridge it took 4 days for it to defrost. When it works it is great and I like the design

    No, I would not recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    Gray design but poor quality

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Loved the design,very spacious but it stopped working properly after approximately 12-13 months.Despite the display showing appropriate temperature,food was getting spoiled.Also ice was forming behind the drawers.Freezer continued to work fine.Huge disappointment,especially because this fridge replaced the old one that lasted 19 years. I know that new appliances are not as good,but to work fine only a year!!?

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Appealing Design

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    Posted .

    The Kitchenaid is the best looking French Door Refrigerator, short of going with an expensive built-in. The handles, footing and curved door design give it a much more upscale look than any other refrigerator I saw at similar price points. The stainless steel finish is good quality but does show fingerprints. Very nice interior lighting too. Previously owned a side by side style so we are still getting used to the french door style. The only problem we experienced was with the doors being out of balance and rubbing when opening and closing the doors. We had to have someone out to adjust them.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great product

    |
    Posted .
    Owned for 10 months when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    So far I have no problems with my new fridge, love the Kitchen brand

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
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