Customer Ratings & Reviews

This fridge is huge inside and has all the bells and whistles. Be sure to measure your space - it is very deep and sticks out quite a bit from counter.

actually cold water dispenses out of cold water dispenser do not have to open both doors to access fridge don't like dark interior could have been a more efficient design to capture all use-able space

I love my new fridge...very stylish and efficient. Makes a hole in the wallet but great quality product. Only down side is the finger prints. Other than that 10 out of 10!

After speaking with Best Buy Geek Squad manger, who was very apologetic, progress was made. They will refund the original purchase price of the refrigerator. I will need to purchase another protection plan for the new refrigerator however. Not sure if we will buy another kitchenaid refrigerator but unfortunately all the other appliances in the kitchen are that brand and style.

Bought in Feb, 2019, and the fridge and icemaker stopped cooling properly (60 degrees) and the ice maker stopped working. Repaired under factory warranty at less than one year. Repairs took a total of 2 weeks and A LOT of inconvenience and expense (dry ice!) for me. Now, approximately 6 months later, the same thing has happened. Because I purchased an extended warranty, I am covered by Geek Squad at this point. I have had two 1-hour waits on the phone to schedule with GS. I purchased this refrigerator for two reasons: 1) previous dependability/performance/longevity of KitchenAid/Whirlpool products; and 2) the overall design of this unit. It was expensive!!! and for what I paid, I expected this refrigerator to last for a very long time. At this point, will I be looking at having the same issue repaired every 6 months? I AM BEYOND LIVID over this refrigerator having such poor performance thus far.

Bought this fridge as it had an ample interior, good looks and in-door water and ice. Sadly. Unlike other fridges we’ve owned, the water from the in-door spout doesn’t come out cold

Bought this Kitchen Aid after my compressor went out on my LG. This Refrigerator offers more than enough storage space and complement's my kitchen.

Love this refrigerator. Great space, great lighting, great features and so much storage!

Nice refrigerator, only problem is taking it apart for cleaning. Hot to take sport and no real instruction to put back together. But the service was great

I have just received the product but from first glance it appears to have the looks and design features we desired.

Went to BB to research refrigerators. We first decided to go with American made. Secondly, the KitchenAid line had some must have features we wanted in a refrigerator to include higher end shelving, interior color, led lighting, a metal exterior tray for the ice/water and quality. The 5 door had those qualities but we wanted a 3 door. None were on display but the appliance pros looked online and found the one I had in mind. It’s not smudge proof but can be treated with SS appliance cleaner/wax. The rounded front finalized the deal.

First one was noisy, second MUCH quieter!! When our first fridge arrived, the doors were dented upon delivery. We kept it until a replacement arrived a week later, and we were not so pleasantly surprised by the noise. We thought that perhaps this is how all new fridges are, so decided we would get used to it. However, the new arrival was MUCH MUCH quieter, and probably how it should operate. We are putting the first one down to being a dud. Looks great, lots of space and we like it (the new one that is).

Sad to say we have had 2 refrigerators fail in last 5 yrs. Because of Geek Squad protection, each was cheerfully replaced by Best Buy. The KitchenAid - 26.8 Cu. Ft. French Door Refrigerator is a new model and is built to improve the known weaknesses of what came before it, not mentioning names other that of Samsung. It also meets and exceeds on customer needs and interests. It looks great inside and out. It is large and totally functional in design. All the engineering is well thought out and it just works, silently!

We love this refrigerator. Very beautiful exterior (it's stainless). Spacious interior. Comments to the Design Engineers: It's too bad that the interior of the door is not wide enough to store two 1-gallon plastic bottles of milk side-by-side. It's also too bad that the water dispenser on the front was designed with such a large amount of force required to turn on the water. With a little better leverage, you could have made the lever move twice as far with half the effort and still been able to actuate the water valve.

We were looking for a upgrade and that is definitely what we got when we purchased this refrigerator. Plenty of storage and very user-friendly.

Great Refrigerator! It beeps to let you know the door is open. Very spacious. Freezer is really cold.

It works great. But the doors don’t open wide enough, ice and water dispensers are a little difficult to trigger.

Platinum addition mainly because it was immediately available to replace dead refrigerator. Very attractive interior with nice shelving. Ice maker is pretty loud but works ok. Ice is not clear and cubes stick together. Getting some discoloring at dispenser plastic base which spells cheap!! Most annoying thing is the full sized drawer inside will not stay closed full or empty.

Works great. Water and ice dispenser is easy to use. Plenty of space and well built.

Nice fit & finish, easy access to all areas. Freezer is easy to organise