Customer Ratings & Reviews
- Model:
- KRFF507HWH
- SKU:
- 6292009
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the refrigerator's overall performance, design, capacity, size, and lighting. Many appreciate the pull-out shelves and the spaciousness it offers. However, some customers have expressed concerns about the ice maker's performance and the noise level of the refrigerator.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is probably one of the nicest ones I’ve seen. Plenty of lights inside, there’s a filter to help remove odors inside! Time will tell how it holds up but it’s really nice!
I would recommend this to a friend - Pros mentioned:Capacity
Excellent refrigerator! All features work well!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent refrigerator. It’s features are easy to use, and they work well. This refrigerator has a lot of storage space, easily enough for a family.
I would recommend this to a friend Very good refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were very nervous about buying this. This is a wonderful product and has a very high quality. I hope to enjoy this for a long time.
I would recommend this to a friendVery bad investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In just 1 year, the compressor had to be replaced (the technician who came to replace it told me they’re having that issue a lot), and now, right after the one-year warranty expired, it stopped making ice. It’s noisy. I bought it to replace a Whirlpool that also had problems, and it turns out they’re made by the same manufacturer. I wouldn’t recommend it to anyone.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We appreciate you bringing your concern about your Refrigerator to our attention. Please find the following professional troubleshooting tips for optimal performance:
Is the refrigerator making ice?
If the Ice maker is making ice but not dumping it into the ice bin, try resetting the Ice Maker. To reset the ice maker, unplug the refrigerator for 1 minute. After resetting, wait a couple of hours and check for ice production; ice is in the bin.
Is the Ice Maker Turned On?
A common reason an ice maker does not make ice is that it was accidentally turned off. Sometimes, resetting the ice maker can resolve minor issues. Locate the reset button on your ice maker (consult your manual if unsure) and press and hold it for a few seconds. If your refrigerator doesn't have a reset button, perform a power cycle by unplugging it for one minute and plugging it back in. Refer to How to Turn the Ice Maker On for more information on using the ice maker.
If the Ice Maker is not connected to a water supply line but remains turned on, it could cause the following: a buzzing noise, the refrigerator may be too cold, food in the crisper drawers may freeze, and the freezer section may get too cold.
Was the water filter recently replaced?
If the water filter was just replaced or installed, ensure that it was installed correctly. An improperly installed water filter could reduce or stop water flow, decrease ice production, cause leaks from the filter housing, or lead to other concerns. Check to make sure the water filter is locked into place, creating a proper seal. To check the installation, remove the water filter from the housing and try to dispense some water. If water dispenses, the water filter was installed improperly; reinstall the water filter.
https://youtu.be/mGo2O9c6FuY
Was the water line installed correctly?
The refrigerator must be installed to a cold water supply for the ice maker and water dispenser to work. To connect the shutoff valve and the refrigerator, use 1/4" (6.35 mm) O.D. (outside diameter) soft copper or PEX tubing. It is recommended to leave a coil of copper or PEX tubing (service loop) to allow the refrigerator to be pulled out of the cabinet or away from the wall for service or routine cleaning.
Check to make sure there are no kinks in the water supply line. A kink can reduce water flow. Straighten the water source line to restore adequate water flow and pressure. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet.
https://youtu.be/22Ee78VfBdE
Does the water filter need to be replaced?
It is recommended that the KitchenAid water filter be replaced every 6 months, when the indicator light comes on, or as needed. Replacing your water filter regularly helps to ensure a continual supply of cleaner, fresh-tasting drinking water. Depending on your usage and water quality, it may need to be changed more frequently. A clogged or incorrectly installed water filter can reduce the water flow to the ice maker and dispenser, potentially causing low ice production and a slowed water flow. KitchenAid recommends using everydrop® water filters. Find the right replacement filter for your refrigerator, and make the simple switch for clean water year-round. https://youtu.be/LIP-Za8XnzU
Was the water filter flushed?
Flushing the system is needed every time the filter is changed or when it is first installed. Flushing your refrigerator water filter is a key step that reduces excess air, prepares the filter for use, and removes excess carbon. Air in the water system may cause dripping at the dispenser, small or hollow ice cubes, or a cloudy appearance in the water quality. The amount of water needed to flush the water filter varies depending on the specific filter. Some filters require 1, 2, or 4 gallons to be dispensed for a proper flush; refer to the water filter's instructions for specific guidelines.
No dispenser? If your refrigerator doesn't have an internal or external water dispenser, after connecting to a water source or replacing the water filter, fill and discard three full ice containers to prepare the water filter for use. This will remove some of the loose carbon.
https://youtu.be/D2W8jNl5PYs
If this does not resolve your concerns, please contact us directly via:
Facebook at https://tinyurl.com/KitchenAid-Facebook
Instagram at https://tinyurl.com/KitchenAid-Instagram
We look forward to speaking with you.
- Pros mentioned:Capacity
Very pleased.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and value for our new kitchen. This kitchen aid offers more room in the refrigerator section and also the freezer section.
I would recommend this to a friend - Pros mentioned:Design
Love kitchen-aid appliances
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You wouldn’t be disappointed with this purchase, beautiful refrigerator
I would recommend this to a friend So Far So Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pretty happy with this fridge so far. It runs super quietly and has tons of storage space. This is my first french door fridge and I must say I love it.
I would recommend this to a friendKitchenAid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is above and beyond what we expected. The only issue we had were the trays not securing inside the refrigerator. It was a minor issue. The feet on the bottom of the refrigerator were not extended all the way upon installation, causing a slight angle. After adjusting the feet the trays no longer pushed out.
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had so much problems and confusion with delivery. I was expecting a better quality for this brand. The water filter never worked. We changed it twice in hope it will start making better ice, but no use.
No, I would not recommend this to a friendGreat refrigerator with lots of amenities
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator fits all of our needs. We especially like the spacious storage in the doors. We have not had this frig long, but it has been great so far.
I would recommend this to a friend- Pros mentioned:Overall performance
Well made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator so far. Impressed with the available storage in the doors. Made well, solid.
I would recommend this to a friend - Pros mentioned:Size
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with this refrigerator so far. I had a whirlpool that looked the same and was a problem from day one. I hope choosing kitchen aid I made a better choice
I would recommend this to a friend - Pros mentioned:Overall performance
best ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best refrigerator I have ever purchased, and I have had many. I am so pleased with it.
I would recommend this to a friend Gorgeous and Spacious
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced an old complete french door fridge and has provided by family with the necessary space for a full week of grocery shopping and then some! Love it!
I would recommend this to a friend- Pros mentioned:Design
Best fridge evern
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one because of the design but now after using it for 1 week I can tell the quality different from the lighting to everything actually.
I would recommend this to a friend - Pros mentioned:Overall performance
Kitchen Aid review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice unit we have purchased two in he last two years and love them in both homes.
I would recommend this to a friend - Pros mentioned:Design
Great Purchase!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Lots of room and I love the way you can get measured water amounts for recipes. It also looks great.
I would recommend this to a friend Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, spacious, and super quiet! The ice and water DO NOT DRIP! We had another brand that gave us problems but this Kitchen Aide is AMAZING!
I would recommend this to a friend- Pros mentioned:Design
Very nice refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well lit interior, printshield finish hides fingerprints well, quiet operation(fan, compressor, ice dropping, defrost cycle.
I would recommend this to a friend AVOID this refrigerator.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has had more issues since we bought it in Jan 2023. After a few weeks the ice machine was leaking water inside. The refrigerator sounded like it was broken with the motor having to be replaced in the freezer. We had the machine serviced 8 times over a 6-month period. We are calling again because the same things from 9 months ago are happening again. This time the ice machine is spinning ice under the grinder and getting stuck where we cannot pull the bucket out. The filter was replaced in the unit 3 days ago and it sounds like the water line is screaming at me when I get water.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and we would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.