Customer Ratings & Reviews

Lots of space.... Nice size..... Ice maker and water are very handy.

The kitchen aid refrigerator i purchase has ample storage and a great design. Perfect fit for our home.

Great refrigerator. Classy too! Love the inside because it isn’t basic white. Looks more expensive.

Refrigerator arrived on time and Installation was completed in approx 2hrs. To date, refrig performance ok and presently am satisfied with operation. Am disappointed in no operation manual was provided! Unable to obtain Manual and required to download online. Unsatisfactory!!!

Best fridge ever, very spacious, I’m very happy with my choice. I love the design.

So far we love our Kitchen Aid French door refrigerator. We just replaced our older model and we love the improvements. Very smart changes to optimize the space with sliding shelves and an improved drawer for deli meats and cheeses. I wish i could have got the model I saw in Canada with the small ice cubes. I didn’t know it was an option. I would loved to have that option.

Would not recommend. Makes strange noises that come on and off. Also, will freeze some of your foods ( produce and eggs) if they are placed against the walls and back of the refrigerator (especially on top shelf). I have turned down the temperature and it still happens. It is a good looking appliance and I like the arrangement of the compartments and drawers.

Excellent product reputation and initial performance; efficient installation team.

I never write reviews. In fact, I created a Best Buy account just because I’m so frustrated with their customer service. When my fridge was delivered the delivery guy dented and scratched my fridge pretty bad on our island. Talk to customer service and they promised a $450 refund to keep it. I waited for almost 10 days and still saw nothing in my account. Call back and they told me that yes it will be refunded. Waited again finally just got off the phone with them today and they said they cannot do a refund but I’ll get a $450 gift card. I did purchase this refrigerator for over $2000. I have nothing else I really wanted to buy from them and was expecting a refund. I have been lied to and I have spent hours on the phone with their customer service. If you could even call them customer service. I have never felt so lied to you or felt a level of fraud from these people. The people in the store are great, but when you have to call the customer service, it is literally like a third world level of people just lying to you to get you off the phone so they can “” resolve this issue. Never have I ever felt so lie to. The refrigerator is great. This is not a reflection of the refrigerator even though it is damaged. This is the only way I could put a review on the Best Buy customer service.

Replaced a 25 year old refrigerator and very happy with my decision. I had several issues with newer thick door refrigerators and this is the only one which fit my space.

Nice refrigerator, roomy …. quite and plenty of freezer space.

Absolutely the best! We love our new refrigerator. Its keeps food cold and frozen at the correct temperature. The ice maker works like a dream. Prior to this KitchenAid refrigerator, the refrigerator that we bought WAS NOT a KitchenAid. It was was nothing but trouble. The ice maker kept freezing up and my husband had to constantly defrost it with a hairdryer so that it would work. It kept leaking from the water and ice spout. THANK YOU KITCHENAID FOR THIS WONDERFUL REFRIGERATOR!

The refrigerator is great but I will never buy a major appliances from Best Buy along the install and delivery company is the same

Perfection in the washing machine. I love my new purchase. I recommend it 100%.

Best fridge I have ever owned. To get your stuff is very easy and convenient. Our Best Buy installer’s were excellent and extremely neat in cleaning up after they were done.. the separate ice and water access is prize.

Though not happy to have to buy a new frig, cannot express how pleased we are with our new KitchenAid. The interior is so perfectly designed that there is ample room for everything! Love the exterior look also!

So far very nice refrigerator freezer. Have always had side by side so this is our first bottom freezer 3 door fridge. Wife wasn’t sure about it but after 3 weeks she really like it.

Ohlala... This is fancy! I absolutely adore my new refrigerator by Kitchen Aid. For many years I hate chose a middle of the road fridge that never seem to last that long. I am sure this one will manage to be around for many years seeing as the brand has a good reputation. The unit has the coolest sliding shelf so you don't have to remove items to get to what your looking for in the back of the fridge. I am super impressed with this model. We have had it for a few weeks and it is perfect!

What an amazing refrigerator. Beautiful, thoughtful design, Huge inside! KitchenAid is the best of the best!

So far we really enjoy having our new refrigerator. It's beautiful and fits perfectly into our available space. The Best Buy team that installed it were amazing, after the 1st team said it wouldn't fit, the 2nd team saw it at the warehouse and knew it was ours and asked if they couldn't bring it out to try it the next day as they were 99% sure it would fit! So thankful for them. That's the only fridge I wanted. Read some bad reviews from others on it, but haven't found any of them to be true!