Customer Ratings & Reviews
- Model:
- KODE507EBS
- SKU:
- 5579996
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the convection feature and ease of use as significant positives of the 27" Built-In Double Electric Convection Wall Oven. The cooking performance and sleek design are also well-received. However, some customers have noted concerns about fan noise and sizing issues.
This summary was generated by AI based on customer reviews.
Great features. Works well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Am impressed with the great features and the large interior space. The oven works well. However, it is difficult to change the temperature and cooking time settings during the course of cooking.
I would recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had it long but it is working well. No issues and happy with the purchase.
I would recommend this to a friendReturned oven
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Temperature could not be obtained correctly. 300 heated to 200. Replacement ovens were not accurate and lower convection put moisture between glass of to oven. Have now ordered a different and more expensive set.
No, I would not recommend this to a friendPleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The double oven bakes evenly, all features function
I would recommend this to a friendGreat new double oven.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have a new double oven. Very happy with the new KitchenAid and the new black stainless steel finish,
I would recommend this to a friendEasy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife likes the ease of use. She likes how it converts regular recipe temperatures to convection oven temps.
I would recommend this to a friendSleek New Look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Kitchenaid double oven. I especially love the slide out shelves.
I would recommend this to a friendON TIME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT, QUALITY WORKERS, SHOWED UP ON TIME, WILL RECOMMEND
I would recommend this to a friendCustomer Service Sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The glass was broken on the lower mirror and Best Buy has taken over a month to replace it. A very disappointing experience.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello DavidE, we are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Don't know yet, you haven't installed it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.still waiting for installation from Best Buy. Ask me later
No, I would not recommend this to a friendBad Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad company Best Buy. Buy elsewhere. I hate Best Buy. Do yourself a favor. But from anyone but Best Buy
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Qbanocho1, thank you for your review. We sincerely apologize for the concerns with your Oven and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Broke twice in 2 years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in 2017. It has broken down twice. The first time was in 2021. Under warranty but had to pay for labor. The second time was Jan 22. Need a new relay board. Have been waiting for two months to receive. No eta on when I will receive it.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey daniel, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Read Before You Purchase!!!!! Worst Oven Ever!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst oven I have ever owned. I though it needed calibrating as it would not get to correct temp. Local service company says they vary 25 degrees either way. That is 50 degrees variance. He offered nothing else. End of story. Well it is a disaster to cook this way. The broiler comes on when the temp drops in order to raise the temp, so it burns the tops of everything. Please tell me this isn't the way this is designed. No one else to get except the guy who already came. DO NOT BUY!!! I CAN NO LONGER COOK ANYTHING!!! Burns the food and takes forever..... Just burned an entire batch of cookies. Oh and bottom oven doesn't get hot.....I am livid. What a waste of money.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, RobertM. We apologize for the concerns that you are experiencing with your Wall Oven, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
KitchenAid 27 double oven tempcontrol doesn’t work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.KitchenAid 27” double oven purchased from Pacific Sales and installed in September 2022. Use most days especially for bread baking. The temperature control doesn’t work accurately. For 325 setting oven is 25 degrees off. For 450 setting, oven is 75 degrees off. For warranty service, have to use Kitchenaid’s local company. The reviews on this company is horrible. I’m thoroughly disappointed in the initial oven performance and question the quality control that wasn’t performed. Then as a follow up, their referred service company has more poor reviews than positive ones! I am looking for reputable service covered by warranty.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, mrs4383. We apologize for the concerns that you are experiencing with your Wall Oven, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.