Customer Ratings & Reviews

These ovens were purchased to replace an older Kitchenaid oven that could not be repaired. After installation, noted that the doors don't quite close flush ( looking from the side of the unit the top of the closed doors are not flush with the door or frame above it). According to BestBuy Sales, this is apparently "normal" for Kitchenaid/Whirlpool but not for some other manufacturers. Also, the units seem to take longer than the old ovens to heat up. Ovens work fine and the convection conversion feature is nice. BestBuy installation contractor was very good, actually early for appointment, worked quickly and competently. See attached photo.

Beautiful according to my family and friends and easy to use.

We love this new oven. It looks great and works well. I like how it comes with plenty of racks which have many ways to be adjusted.

Excellent build quality! We love the blue interior as it reflects interior lighting allowing us to see in without opening oven doors. The oven windows are also oversized improving visibility. Temperature probes in both ovens as well as convection with heating elements near convection fans in both ovens. This oven also asks if you would like to convert your normal recipe into a convection recipe. Very prestigious product!

The oven performs extremely well in all respects. Unfortunately the oven originally delivered was dead on arrival and had to be replaced. When we reported the problem to KitchenAid they said they could quickly remedy it by sending their local technicians out to swap off control panels/sensors. Then a few days later they told us those parts were on back order and might not arrive for 21 business days. Best Buy agreed to exchange the unit but because we were beyond the 15-day return window we were charged a separate installation fee. In sum, fine oven but dubious quality control on Kitchen Aid’s part.

Our new Kitchen Aid double oven has numerous convection settings, pre-Heats quickly, ball bearing racks that come out 100% and even heat throughout. The inside porcelain color is a beautiful blue and the outside appearance is stylish This replaced an 18 year old Thermador which we loved. It is one of the few double ovens in a 27” but has everything one needs especially to cook Thanksgiving for a family of 42.

There are only a few (minor) complaints: 1. when you open either oven door, BOTH oven lights turn on 2. when you use convection modes you are ALWAYS asked two questions: First, do you want to convert the recipe temperature (1 = Yes, 2 = No), and Second, would you like Rapid Preheat. It's tedious to answer, especially because non-convection modes do not ask. Too bad you cannot configure the oven to turn this off. 3. the lowest temperature you can set is 170, which is a little high for plate warming. On the upside, baking/broiling performance has been great. I haven't used the cleaning cycle yet, but the oven cleans up nicely with just a sponge so far--I guess I'm not very messy!

This is a good double oven. I love the pull out rack on the bottom. Be aware that the oven may "ding" to say it is at temperature and it's not there yet. You may want to match with a separate oven thermometer you trust to measure the "true temperature". Read the manual and you can tweak how it works.

This is a great edition to anyone kitchen. Top & bottom convection. With option for normal cooking times available ..lots of options. 2 negatives - the stainless steel would have been awesome if it was finger print free. & when you put the oven light on it brings on both top & bottom .I think this both top & bottom should have seperate light option . But all in all cookes fealy well & even !!!!

I was fortunate to buy this on sale as it is a bit out of my price range when fully priced. That said, it is a phenomenal oven and if it goes on sale I can’t recommend it more highly. It preheats reasonably fast, cooks consistently, has double convection, is really easy to see inside, and looks phenomenal. If I had it to do over again I’d buy this oven again in a heartbeat.

Purchased to replace 15 year old JennAire double oven the stopped working. I really like the fact that it has a temperature probe which makes roasting so much easier than before. I’ve already cooked a couple of large pieces of meat in the oven, and they’ve come out perfectly both times. The oven heats up quickly, and I love the high-end professional look. No complaints so far, and the installation team did a great job making sure it fit perfectly.

This is a very nice looking oven and as far as cooking it works good. For some reason, our oven lights flicker when warming up and we even had Whirlpool replace our original oven under warranty and the new one does the same thing. Not sure if anybody else has ever had this issue or not. We have ruled out electrical issues at our home. Some things we don't like about this oven is that there is only one timer, Lights come on in both ovens at same time (not independent), and when you open the bottom oven steam clouds the top oven window. Not sure if I'd buy another Kitchen Aid oven in the future considering the cost and these issues.

Our old kitchen aid ovens failed because of lightning. We love the new ovens even better!!!

Works great easy to use and clean , convection is great for even baking

this oven definitely worth the wait. It was always pre-ordered or out of stock. It is AMAZING!!!!! it is pricey but if you cook a lot I would highly recommend this. It is worth every penny.

Excellent quality; easy to use, lots of very useful features

Easy to operate, beautiful in and out! Thermo protected. Easy to clean. I love this oven!

Have been using this oven for a few months now about 2-3 times a week. Best oven I’ve had to date. Simple array of functions, works well, looks sleek. No complaints so far. Very happy with this purchase

I love, love, love my new KitchenAid double ovens. They are beautiful to behold, and they cook like a dream too. There are 3 racks in each, and they glide out so easily. Love the fast pre-heat option. These are quiet during use and cool down (my last set whistled forever before finally cooling). There is nothing that isn't great about this wall oven set! Best Buy gave me a good price and terrific service all around.

Like the sleek look of this double oven. There are 3 racks for each unit with enough room for 2 casserole dishes side by side. I could cook 12 casserole dishes which is just in time for the holidays! Very easy to operate too.