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Customer Ratings & Reviews

KitchenAid - 27" Built-In Double Electric Convection Wall Oven - Stainless steel-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 10 reviews

  • 40%
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90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-10 of 10 Reviews
  • Rating: 1 out of 5 stars

    Design Issue make this oven a bad choice

    Posted
    TestEngineer

    Multiple design issues with this oven, and any oven containing the Copernicus control module cannot perform the basic task of controlling the oven temp. Design issues: temperature swing of plus/minus 25 degrees around a setpoint used to be the norm with mechanical thermostat based ovens. Modern digital controls should have much tighter tolerances. Oven setpoint of 350 oF produces an average temp in one oven of 325 and in the other oven about 380 oF. Temperature sensors are accurate so the control module does not perform correctly. At one point the upper oven temp sensor read 406 oF while trying to control to 350 oF. This was after 45 minutes of operation. There is no reason for modern digital controls to respond this poorly. To remove the oven temperature sensor, you have to remove the heating element. When reinstalling the element there is a good possibility that the element will short to the chassis (this was performed by certified Whirlpool tech), requiring pulling the oven from the wall to correct. I am a test engineer, and was a lead facility engineer for a thermal test lab. I am adequately qualified to make the above statements. Customer support has been abysmal. 4 visits to date, and Kitchenaid senior engineer now is requesting replacing the control board and sensors...again. This has been going on since I purchased the unit in late October.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome oven

    Posted
    Axis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    After fighting with ge over a microwave we said we are replacing everything in the wall. We had a single oven with a microwave over it. I am so glad we cut out the wall more and put in this double oven! Easy to use, looks nice and lots of space. Have used it a lot in the past few weeks and worked great for thanksgiving!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very happy and satisfied cooks food the way food s

    Posted
    Holly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great double oven. Would recommend this to everyone. Food cooks to perfection inside ver big to make multiple dishes. I am satisfied and waited a long time to cut my time in the kitchen in half preparing and cooking all food for my big family .

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Welcome to the 21st century

    Posted
    MyScreenglass
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This unit replaced a 25 year old KitchenAid double oven. It was “vintage” - had no dials, no convection, or any other modern function. The Rapid preheat really works, 450 in under 10 minutes!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love theses ovens!

    Posted
    PickyConsumer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    These are high quality, well built and beautiful. They go very well in our kitchen.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    BOTH APPLIANCES ARE EASY TO USE

    Posted
    MILAN
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    BOTH APPLIANCES WORK INCREDIBLY WELL, ARE EASY TO USE AND LOOK GREAT

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Looks good and feels great

    Posted
    Gbnkc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great install - looks and feels like great quality

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great oven

    Posted
    Nicole
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This oven is great! It was easy to install and easy to use. Heats evenly and quickly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love our new oven.

    Posted
    Admiral
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Love our new oven. Easy to use. Cooks great. Best investment.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    double oven delight

    Posted
    zuzu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    So far the ovens are wonderful. Love the volume choice and the blue interior.

    I would recommend this to a friend